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BEST WESTERN Reigate Manor Hotel

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BEST WESTERN Reigate Manor Hotel
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397 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Reviewed 1 week ago

We were married at Reigate Manor Hotel on Saturday and from the moment we checked in on Friday the staff could not have been more helpful to us and our guests. We were made to feel totally at home and nothing was too much trouble...even last minute additional guests! We decided to have the hot and cold buffet food option...

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Thank Gracee1
Reviewed 1 week ago

From start to finish the event was run like clockwork by a helpful efficient staff who happily accommodated any special requests cheerfully. The food and wine were of a top quality and the recommended disco were also of a high standard.

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Thank Graeme A
Redhill, United Kingdom
Reviewed 2 weeks ago

For several years now the car club has held its annual dinner at the Reigate Hotel. Coming back again year after year says everything really. It is very good value, the food is nicely cooked English fayre and the staff are very attentive. I ordered a 'special' meal in advance and that was very good too. We hope that we...

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Thank 563sue
Reviewed 4 weeks ago via mobile

Had the best stay in this hotel. Stayed for a 8 nights. The staff are wonderful and on hand to do anything. The room was fantastic. Yes a little dated but it didn't matter. The shower was probably one of the best I've had. I wish I'd have left a note for the staff that made my room up everyday....

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Thank rachelonhertravels
Launceston, United Kingdom
Reviewed 19 March 2017

Thanks you all for a fantastic evening. My husbands cleebration was everything we could have wished for. The food was great, the music was spot on and the staff were all fantastic. We would all highly recommend coming here and this won't be the last time we go. We will definitely be back. Thank you

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Thank dgrimes53
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Dgrimes53, Many thanks for taking the time to pass on feedback from your recent use of the hotel. I am so glad you enjoyed yourselves as much you did. It's always nice to hear such positive feedback given on events the hotel puts on. I will make sure to let the whole team know of your enjoyment of the...

London, United Kingdom
Reviewed 17 March 2017 via mobile

Lovely hotel, reasonably priced, staff were very accommodating and happy to help! We went for a wedding and check in wasn't until 3pm but they moved it forward to 1pm so we could get in the room before the wedding. Breakfast was lovely, would stay again!

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Thank Wells94
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Wells94, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's great to hear that the reception team were so accommodating and able to look after you so well, I will be sure to pass on the kind words to them and on the Kitchen team on the breakfast. We...

Surrey, United Kingdom
Reviewed 14 March 2017

We had my daughters wedding on Sat 11th March at Reigate Manor and it was a great day. The staff are amazing and do everything they can to help make it special I would definately recommend this hotel for weddings or any other function or celebration

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Thank ally147
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Ally147, Thank you for taking the time to leave feedback from your recent experience of the hotel. I am so glad you enjoyed your daughters wedding so much, its always so nice to read such glowing reviews on the hotel. I will make sure to pass your kind words on to all the staff. Kind regards, Giles

Christchurch, United Kingdom
Reviewed 12 March 2017

My 2nd stay at Reigate Manor hotel. As before, excellent, friendly & helpful staff, comfy & well-appointed room, (not ultra-modern hip but hey, no worries), good parking right by the building, easy check-in check out. Again, dinner met every expectation and clearly the kitchen is run by an imaginative, talented chef. Delicious, well-presented and good value. (Shame about the Heart...

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Thank Johnfrisbee
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Johnfrisbee, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's great to hear such glowing reviews on all areas of the hotel. I will pass your comments on to the Restaurant Supervisor regarding the music to ensure that this gets improved. We hope to see you again at the...

Reviewed 27 February 2017 via mobile

Hotel felt outdated the rooms felt old and the tv didnt work could hear it but no picture. Cant comment on breakfast as we missed it. It finishes at 10. Would maybe be an idea to make this 11 at weekends as some people like to sleep in.

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Thank ARR200811
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi ARR200811, Many thanks for taking the time to pass on feedback from your recent stay at the hotel. I am sorry to hear that your TV didn't work, I have asked the maintenance department to go and check every television in the hotel to make sure they are working to prevent this from happening again. Thank you for your...

Cahors
Reviewed 23 February 2017

About 5 mins from Junc 8 on M25. Used this as a stopover en-route to channel ports. For the price paid our room was well appointed, large, nice fittings and large comfortable bed. Our room overlooked the main road into Reigate and was a bit noisy, likewise sound from the adjoining room. Our meal in the hotel bar was good....

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Thank Allez-Brive
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Allez-Brive, Thank you for taking the time to pass feedback from your recent at the Reigate Manor. It's always good to hear positive feedback given on peoples use of the hotel. We look forward to welcoming you back to the hotel in the near future. Kind regards, Giles

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Region: United Kingdom > England > Surrey > Reigate
Price Range: $103 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey, England
Reigate Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Reigate Manor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bridal suite was nice. Didn't see the other rooms i'm afraid so can't comment on those”
ally147, 14 Mar 2017 | Read review
“Ask for a quiet room away from the road if you're a light sleeper”
Johnfrisbee, 12 Mar 2017 | Read review
“Away from the road as the sound insulation is not great”
cgparry, 13 Feb 2017 | Read review
“Get a room on the sides not at eastern end”
bossylemon, 19 Jan 2017 | Read review
“Far from the reception”
StefanoR460, 23 Dec 2016 | Read review
5 of 5