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BEST WESTERN Reigate Manor Hotel

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371 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Reigate, United Kingdom
Reviewed 4 days ago NEW

Reigate Afternoon Women's Institute enjoyed their annual Christmas lunch at Reigate Manor today. We had pre-ordered our food and informed the hotel of each guests menu requirements. This enabled the waiting staff to serve our meals quickly and more importantly, hot! The food was delicious and the room decorated in the festive spirit. Our thanks to the staff for making...

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Thank Joolsreview65
Ewell, United Kingdom
Reviewed 1 week ago

As mother of the bride I can thoroughly recommend Reigate Manor for efficiency, attention to detail, friendliness, great food with good wine list. The wedding package was very good value in what can be an expensive area and with discount for wedding guests we could afford to have a lot of faraway guests stay one or two nights in the...

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Thank fiona2016699
Lancaster, United Kingdom
Reviewed 1 week ago via mobile

Rooms a little dated, nice lounge area, but poor heating and nothing over the main door meant it wasn't cosy, very draughty. Spring 2016 menu still in force in restaurant?! - But most items on the menu had changed in some way advised or otherwise?! :-(

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Thank Subs44
Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Stopped for one night, despite a great probably Christmas party going on the room was perfectly quiet. Good clean room much better than som BE hotels I have stayed in in USA! Had a meal in the evening in the restaurant which was absolutely excellent and very reasonably priced. I had to leave too early for the breakfast but a...

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Thank 1001Martin
Reviewed 2 weeks ago via mobile

Not had much exposure to staying in Best Western hotels but if this is standard then I'll not be booking anymore. Room was ok, booking in was with the most miserable person I'd met in that role . What wound me up more than anything was that the corridor where my room was had a couple of trays outside of...

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Thank Eddie G
London, United Kingdom
Reviewed 2 weeks ago

I organised a Mad Hatter Charity ball at the Reigate Manor Hotel which we held on 19th November. Here is the email I sent them today. 'I’d like to say thank you so much for all your help in making the ball such a success on Saturday night. You were endlessly helpful and patient with our many demands and questions...

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Thank Karen E
Swansea, United Kingdom
Reviewed 4 weeks ago via mobile

The charity ball we attended was a really great night ! The events room was lovely and the food served was good . Staff were very helpful, especially the events manager on duty . We had a family room which frankly was very dated and needed an overhaul , but was clean and functional . All in all a pleasant...

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Thank Frenchfay
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Frenchfay, Many thanks for passing on some feedback from your recent stay. It's always good to hear kind comments regarding the team and food. I hope that the event raised a lot of money for the charity and we're proud to have been able to hold the ball at the hotel. I appreciate your comments on the room, we...

London, United Kingdom
Reviewed 4 weeks ago via mobile

This hôtel, situated up a hill just up from Reigate station, Is really rather decent and great value for money. I found the staff very friendly and the room was big and well appointed. I gave 5 stars as I found nothing really to fault, especially at the price. I wouldn't hesitate to return there

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Thank abafcb1969
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi abafcb1969, Thank you very much for your kind review on your experience at our hotel, it is always great to near such good comments about the staff, I will make sure it gets passed on to them. I hope to see you again at the hotel in the near future. Kind Regards Giles

Corvallis, Oregon
Reviewed 4 weeks ago via mobile

My wife and I stayed here for the second time and everything was as before: clean, comfortable room and pleasant, helpful staff. For an inexpensive, mid-level establishment, we couldn't have asked for more.

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Thank curtishinckley
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi curtishinckley, Thank you for such a fantastic review. It is always nice to read feedback regarding our staff. Thank you again for taking the time to pass on such kind words regarding your stay with us and we look forward to welcoming you back to the hotel for a third time soon. Kind regards, Giles Thomas

Eastleigh, United Kingdom
Reviewed 1 November 2016

Great hotel. Incredibly helpful and friendly staff. Good breakfast, good evening meal.Room clean . Overall a good stay. The staff went more than the extra mile to help. For example we needed to be somewhere the next day the reception ordered a taxi and suggested the right time to go to miss traffic. At breakfast one of the servers gave...

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Thank mrk50rg
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Mrk50rg, Thank you for such a wonderful review. It is always great to read feedback where the staff have helped our guests stay in so many areas, so thank you for taking the time to pass on such kind words. We look forward to welcoming you back to the hotel soon. Kind regards, Giles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Region: United Kingdom > England > Surrey > Reigate
Price Range: $107 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey, England
Reigate Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Reigate Manor Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Reigate Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room overlooking the rear of the hotel - probably quieter”
 of 5 bubbles KarenE758, 21 Nov 2016 | Read review
“Rooms facing away from Reigate Hill would be quieter”
 of 5 bubbles davidbI2703NO, 18 Oct 2016 | Read review
“We were all very happy with our rooms, but some are noisier than others depending on closeness to the road.”
 of 5 bubbles josephineg356, 18 Oct 2016 | Read review
“Make sure your room does not front on to the A217”
  • Cracked and exposed bath panel
 of 5 bubbles Earlray60, 27 Sep 2016 | Read review
“book early for Family rooms”
 of 5 bubbles MaggieA52, 25 Aug 2016 | Read review
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