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BEST WESTERN Reigate Manor Hotel

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393 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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Launceston, United Kingdom
Reviewed 1 week ago

Thanks you all for a fantastic evening. My husbands cleebration was everything we could have wished for. The food was great, the music was spot on and the staff were all fantastic. We would all highly recommend coming here and this won't be the last time we go. We will definitely be back. Thank you

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Helpful?
Thank dgrimes53
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Dgrimes53, Many thanks for taking the time to pass on feedback from your recent use of the hotel. I am so glad you enjoyed yourselves as much you did. It's always nice to hear such positive feedback given on events the hotel puts on. I will make sure to let the whole team know of your enjoyment of the...

London, United Kingdom
Reviewed 1 week ago via mobile

Lovely hotel, reasonably priced, staff were very accommodating and happy to help! We went for a wedding and check in wasn't until 3pm but they moved it forward to 1pm so we could get in the room before the wedding. Breakfast was lovely, would stay again!

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Helpful?
Thank Wells94
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Wells94, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's great to hear that the reception team were so accommodating and able to look after you so well, I will be sure to pass on the kind words to them and on the Kitchen team on the breakfast. We...

Surrey, United Kingdom
Reviewed 1 week ago

We had my daughters wedding on Sat 11th March at Reigate Manor and it was a great day. The staff are amazing and do everything they can to help make it special I would definately recommend this hotel for weddings or any other function or celebration

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Helpful?
Thank ally147
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Ally147, Thank you for taking the time to leave feedback from your recent experience of the hotel. I am so glad you enjoyed your daughters wedding so much, its always so nice to read such glowing reviews on the hotel. I will make sure to pass your kind words on to all the staff. Kind regards, Giles

Christchurch, United Kingdom
Reviewed 2 weeks ago

My 2nd stay at Reigate Manor hotel. As before, excellent, friendly & helpful staff, comfy & well-appointed room, (not ultra-modern hip but hey, no worries), good parking right by the building, easy check-in check out. Again, dinner met every expectation and clearly the kitchen is run by an imaginative, talented chef. Delicious, well-presented and good value. (Shame about the Heart...

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Helpful?
Thank Johnfrisbee
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Johnfrisbee, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's great to hear such glowing reviews on all areas of the hotel. I will pass your comments on to the Restaurant Supervisor regarding the music to ensure that this gets improved. We hope to see you again at the...

Reviewed 4 weeks ago via mobile

Hotel felt outdated the rooms felt old and the tv didnt work could hear it but no picture. Cant comment on breakfast as we missed it. It finishes at 10. Would maybe be an idea to make this 11 at weekends as some people like to sleep in.

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Helpful?
Thank ARR200811
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi ARR200811, Many thanks for taking the time to pass on feedback from your recent stay at the hotel. I am sorry to hear that your TV didn't work, I have asked the maintenance department to go and check every television in the hotel to make sure they are working to prevent this from happening again. Thank you for your...

Cahors
Reviewed 4 weeks ago

About 5 mins from Junc 8 on M25. Used this as a stopover en-route to channel ports. For the price paid our room was well appointed, large, nice fittings and large comfortable bed. Our room overlooked the main road into Reigate and was a bit noisy, likewise sound from the adjoining room. Our meal in the hotel bar was good....

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Helpful?
Thank Allez-Brive
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Allez-Brive, Thank you for taking the time to pass feedback from your recent at the Reigate Manor. It's always good to hear positive feedback given on peoples use of the hotel. We look forward to welcoming you back to the hotel in the near future. Kind regards, Giles

Reviewed 4 weeks ago

It is rare to attend an evening function where the entertainment, food and service were of pure excellence. The Valentines' Dinner and Dance evening at your hotel was first class in its organisation and pleasure to everyone attending. Thank you to everyone involved. Very well done. We look forward to the next event planned.

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Helpful?
Thank Paul R
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Paul R, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's always nice to hear such positive feedback given on events the hotel puts on. I will make sure to let the whole team know of your enjoyment of the evening. We look forward to welcoming you back to...

East Molesey, United Kingdom
Reviewed 5 weeks ago

A rose for every woman, nice table with love hearts but we had booked late and we had a table by the door so not the best. Music was a disco which was OK. Our starter of duck was good but my husbands main was sea bass but small and not much with it.i enjoyed my rib eye steak but...

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Helpful?
Thank val_thatcher
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Val_thatcher, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's always nice to hear such positive reviews on events taking place at the hotel. I have passed your comments on to the kitchen team regarding the meal. The glass of prosecco priced at £4 was if you prebooked it...

Ormskirk, United Kingdom
Reviewed 13 February 2017

Fairly well located for Redhill and Reigate where there are not hotels a plenty (unless you want to head to Gatwick) the hotel looks quite grand and a few years ago must have been really special. These days it is ok, kept clean, and well laid out, but no longer the 5 star venue it once was. The restaurant is...

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Helpful?
Thank cgparry
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi cgparry, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It’s great to hear that you enjoyed the food at the hotel and especially the steak on the bar menu, the kitchen team will be glad to hear this. We look forward to welcome you back to the Reigate Manor...

Reviewed 12 February 2017 via mobile

Stayed with family for a local family wedding. I really cannot fault the staff at all, friendly and helpful and would have rated 5 stars but some of the beds desperately need replacing. This seems to be a theme from other reviews. Breakfast was excellent as was the selection of sandwiches we ordered. Fans in bathrooms also require attention. Would...

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Helpful?
Thank Ccharlie1
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Ccharlie1, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's great to read such positive words regarding staff at the hotel. I will make sure to let them know of your kind words. I’m glad to hear that you enjoyed your breakfast and the selection of sandwiches. We do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Region: United Kingdom > England > Surrey > Reigate
Price Range: $100 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey, England
Reigate Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Reigate Manor Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Reigate Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bridal suite was nice. Didn't see the other rooms i'm afraid so can't comment on those”
 of 5 bubbles ally147, 14 Mar 2017 | Read review
“Ask for a quiet room away from the road if you're a light sleeper”
 of 5 bubbles Johnfrisbee, 12 Mar 2017 | Read review
“Away from the road as the sound insulation is not great”
 of 5 bubbles cgparry, 13 Feb 2017 | Read review
“Get a room on the sides not at eastern end”
 of 5 bubbles bossylemon, 19 Jan 2017 | Read review
“Far from the reception”
 of 5 bubbles StefanoR460, 23 Dec 2016 | Read review
5 of 5