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2018-02-04 2018-02-05
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    Holiday Inn London Sutton

    Gibson Road, Sutton SM1 2RF, England
    +1 877-859-5095
    Hotel website
    Lowest prices for your stay
    2018-02-04 2018-02-05
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    Traveller (83)
    Room & Suite (150)
    Dining (86)
    • Excellent25%
    • Very good43%
    • Average22%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “stayed here” (79 reviews)
    “town centre” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (514)
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    1 - 5 of 484 reviews

    Reviewed 3 weeks ago

    I would not eat there, the food is horrible. I had a christmas meal there with my work colleagues and the worst meal i every had. So i would not trust eating there. Theres lots of other places to eat in Sutton

    Thank edwin19572017
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 3 weeks ago

    Please contact David Parsons - Sales Manager on 020 8234 1125 or david.parsons@hisutton.co.uk if you wish to discuss your review further.

    Hotel's Favourite
    Reviewed 17 August 2017 via mobile

    Hotel easy to find . Reception friendly and informative. Loved that the kids got a welcome pack and a cookie and milk . Room was nice and clean and plenty of room . We had dinner in the hotel kids ate free . Service was...More

    Thank Karen M
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 16 November 2017

    Thank you for taking the time to review your stay with us. I hope we will have the opportunity to welcome you back in the future. Yours sincerely

    Reviewed 13 December 2017 via mobile

    Lovely room beautifully decorated, beyond that awful. 2 staff to feed 90+ people. Main Christmas dinner brought in before a cold starter. Result cold starter and cold Christmas meal. Sweet must have been brought from Morrison’s down the road and put decoratively on the plate....More

    Thank fluffyann
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 4 weeks ago

    Thank you taking the time to provide feedback about your experience at Holiday Inn LONDON - SUTTON. I was very concerned to hear of the problems you encountered when attending a festive lunch at the hotel. I can offer no excuse, only my sincere apologies...More

    Reviewed 10 December 2017 via mobile

    We had our work Christmas party here with a theme of winter wonderland. Apart from the room being freezing cold there was little wintery about it other than some silver glitter on the table and a sprayed white twig with some lights on on the...More

    Thank DLincoln1974
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 4 weeks ago

    Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONDON - SUTTON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant...More

    Reviewed 8 December 2017

    We booked our Christmas dinner evening last night,( 06.12.17 ) ,this was based on having a positive experience last year where the food was good and atomospher good. This year was appalling, we were seated like sardines in what I can only say felt like...More

    Thank rose474
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 4 weeks ago

    I was very concerned to hear of the problems you encountered during your Christmas party night. I can offer no excuse, only my sincere apologies for the obvious annoyance, and disappointment this caused you. I have noted your comments and passed them to the relevant...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$106 - US$217 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, IHG, Hotels.com, Priceline, Agoda, Ctrip TA, Travelocity, Orbitz, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Holiday Inn London Sutton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Sutton
    • Also Known As
    • Holiday Inn London - Sutton Hotel Sutton ,
    • Sutton Holiday Inn ,
    • Holiday Inn London Sutton Surrey, UK
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    Traveller (83)
    Room & Suite (150)
    Dining (86)
    Pool & Beach (15)
    Hotel & Grounds (114)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    5 June 2017|
    AnswerShow all 2 answers
    Response from Denise K | Property representative |
    The pool is open from 6:30am - 10pm Monday to Friday at from 7:30 am to 9pm on a Saturday and Sunday. Children, accompanied by an adult may use the facilities during these times.
    5 June 2017|
    Response from 315howardd | Reviewed this property |
    4 June 2017|
    AnswerShow all 3 answers
    Response from 315howardd | Reviewed this property |
    Taxi will be the quickest , train route is complicated
    Room Tips
    "Find somewhere else to stay"
    Read review
    "4th floor quietest but rooms more expensive"
    Read review
    "We were just lucky, we had a very good room near the lift, without asking"
    Read review
    "Any room on higher floor, awaay from the street"
    Read review
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