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Campanile Hotel Washington

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324 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Reviewed 3 days ago NEWvia mobile

My partner and I stayed over the Easter weekend as we were visiting friends, the hotel was very basic but clean. We stayed in one room for the first night after booking a double room we had two single beds together (apparently classed as a double because the zip together) the beds had a gap in between and were so...

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Helpful?
Thank Claire W
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for taking the time to post a review, your feedback is very welcome as the beds and rooms in general are currently under review for upgrade. I am glad you found the reception team to be helpful and I will pass on your comments. We look forward to welcoming you back on your next stay in the North...

Ardrossan
Reviewed 4 days ago NEW

Stayed here last September when we visited Beamish. Back again for another day at Beamish so returned to the Campanile. The hotel can certainly do with upgrading but the rooms are clean, beds comfy, lovely crisp white bed linen. Breakfast was terrific but biggest plus is the lovely friendly staff. If we return for another visit to Beamish will not...

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Helpful?
Thank JintyArdrossan
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback on your recent stay. The décor is under a planned maintenance program as we acknowledge upgrades are needed. Guests comments assists us with the ongoing review of the hotel facilities and we will act upon them where possible. We look forward to welcoming you back in the near future. Kind regards Lorraine Smith General Manager

Reviewed 1 week ago via mobile

Went to stay here last night with my partner, got a good deal for 39 pound and the pictures looked good online. When we turned up the hallways leading to the rooms had a very strange smell and very dated. The room itself was tiny and had an even worse smell, very dated rooms with lamp shades so old they...

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Helpful?
Thank Kevin G
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for taking the time to post a review, I am sorry you did not enjoy your stay and felt the need to move hotels. We take all feedback very seriously and I will act upon your comments where possible with the housekeeping and maintenance team. Kind regards Lorraine Smith General Manager

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

We booked this hotel as we where visiting family in the north east, we have used it before and it was ok but we got a good deal On arrival the reception staff where lovely went to the room next thing general manager knocking on the door of the room opposite us telling them to get out cause their card...

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Helpful?
Thank A TripAdvisor Member
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback, your comments were taken seriously and I have reviewed managing guest noise on busy nights with the night porters. I have implemented a reactive procedure so that future noise levels can be handled more quickly and efficiently. Kind regards Lorraine Smith General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

Decided to book a hotel in Washington as we had a friends party round the corner and it would mean we could have a drink and not worry about getting home, hotel is basic, take an extension cable .. There was one plug in the whole room tv was basic but small only little no big light on the ceiling,...

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Helpful?
Thank 398jennys
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback, I am pleased you enjoyed your stay and I will pass on your comments to the team. We look forward to welcoming you back in the future. Kind regards Lorraine Smith General Manager

Norwich, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for one night whilst passing through the north east. Received a warm welcome from the two ladies on the desk. Given directions to room communal area has stairwell with carpet leading to rooms this area smelt abit funky. Went to room which was very clean, had paid for a double bed but found two single beds pushed together....

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Helpful?
Thank Sanddancer82
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback, your review is much appreciated. Since your review we have implemented a new house keeping policy so that the team do not knock on doors to check for departures. The HK team now receive a list of departures from reception. I hope that you stay again on your next visit to the North East. Kind...

Northampton, United Kingdom
Reviewed 2 weeks ago via mobile

Good price and location for us..... friendly welcome by Tyler and good hot food in the evening. Bonus BT sport for the football. Will book again when working in the area. Rooms a little tired but clean.

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Helpful?
Thank Dave J
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback, Tyler and Steph the chef will appreciate your positive feedback. We look forward to welcoming you back in the future. Kind regards Lorraine Smith General Manager

Kendal, United Kingdom
Reviewed 3 weeks ago

Stayed here as we were visiting Beamish Museum over a couple of days. Very convenient but do not expect any luxuries. It was clean but basic and the rooms were a little tired. We did have an offer for a cooked breakfast and this was good value. It does cater for many workmen in vans and potentially could be noisy...

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Helpful?
Thank lakelover908
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback, I am pleased you did not experience any problems and that you enjoyed our breakfast offering. I hope you choose us again on your next stay in the North East. Kind regards Lorraine Smith General Manager

Washington, United Kingdom
Reviewed 3 weeks ago

My husband and I recently held a party here for our golden wedding Lorraine the manager and the staff could not have been more helpful they did everything from supplying the food to meeting and greeting guests allowing us to relax and enjoy our night we would recommend this venue to anyone

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Helpful?
Thank sandy47_10
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your positive comments, the team really enjoyed hosting your Golden Wedding. We hope to see you in the future. Kind regards Lorraine Smith General Manager

Reviewed 3 weeks ago

We booked our Golden Wedding Party with Lorraine after we had been let down by another venue.The whole staff could not have more helpful and they organised everything,we took the decorations in the day before and they set everything up .The food offered was all fresh and very tasty and they even made the cake for us.Everyone was very impressed...

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1Thank Rondor45
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your welcomed review. We are please you enjoyed your Golden Wedding celebration. Kind regards Lorraine Smith General Manager

53 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
To sleep, relax or even do some work, enjoy the peace and quiet of our bedrooms. comfortable beds for a good night sleep, bathroom with shower bath and hair dryer, on site bistro restaurant. ... more   less 

Additional Information about Campanile Hotel Washington

Address: District 5 Emerson Road, Washington NE37 1LB, England
Region: United Kingdom > England > Tyne and Wear > Washington
Price Range: $45 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Campanile Hotel Washington 2*
Number of rooms: 78
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Questions & Answers

Here's what travellers have asked, with answers from Campanile Hotel Washington staff and other travellers.
3 questions
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Doncaster, United Kingdom
6 months ago
over a year ago

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Questions? Get answers from Campanile Hotel Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were spread out over 3 floors. Nobody had a complaint about noise etc.”
JintyArdrossan, 20 Apr 2017 | Read review
“top floor at far end of corridor.”
kevinu826, 17 Mar 2017 | Read review
“ask the staff”
lochfyne2008, 6 Mar 2017 | Read review
“Ask for 3rd floor to avoid heavy footed people above !”
486terencel, 21 Feb 2017 | Read review
“I dont think you can”
604johnnyboy, 9 Feb 2017 | Read review
5 of 5