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Campanile Hotel Washington

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1 room 2 adults 0 children
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Campanile Hotel Washington
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314 Reviews from our TripAdvisor Community

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Showing 310: English reviews
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Reviewed 1 week ago NEWvia mobile

Such a good little hotel for such a cheap price!!! Ive never been somewhere with as good customer service. Staff were amazing especially Zoe and Tyler. Welcoming, polite and would do anything to make sure your okay! Food was lovely as well! Would most certainly recommend and i will be using the hotel again!

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Helpful?
Thank Jenny C
Robertsbridge, United Kingdom
Reviewed 1 week ago

We were a bit skeptical after some of the reviews but found this place to be great value for money and the staff were so friendly. We traveled up from the South Coast for a family event and the staff offered us coffee while we waited for our room to be available. For what the room costs its good value...

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Thank kevin u
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your positive feedback, We are pleased you enjoyed your stay with us. We look forwarding to welcoming you back in the future. Kind regards Lorraine Smith General Manager

Reviewed 2 weeks ago via mobile

This has been the most amazing stay for the money rooms are basic but the staff have been amazing Steff the chef and jeff the night porter have been amazing can't recommend enough truly helpful 😁rooms as a have said are Basic but very clean staff have been very helpful can't recommend very very good 😊

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Helpful?
Thank Rachel M
Campanile W, Manager at Campanile Hotel Washington, responded to this review

Thank your for your positive feedback and hope that you return again in the future. I have passed on your comments to the team. Kind regards Lorraine Smith General Manager

Aberdeen, United Kingdom
Reviewed 3 weeks ago

Staff, and the staff say it all : it's not about how good or bad the poached eggs were, or whether the hotel had Newcastle Brown Ale : it is all about the hotel staff and how they treated the individual guest (me). I would like to emphasise the friendliness of all staff members : to single out the following...

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Helpful?
Thank lochfyne2008
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback. We look forward to welcoming you again in the future, soft poached eggs noted for breakfast... Much appreciated Lorraine Smith General Manager

Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

Hotel visited as part of a large group....Staff were great. Excellent customer service and staff went out of their way to help our group. Nothing too much trouble. Only stayed overnight but none the less the staff excelled. Thanks to you all.

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Thank Mr J
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your positive feedback and I have passed your comments on to the team. We are pleased you enjoyed your stay and hope that you or the group return in the future. Kind regards Lorraine Smith General Manager

Hartlepool, United Kingdom
Reviewed 3 weeks ago

Booked last minute for an overnight stay. Arrived at around 18.45, first impressions it was more like a youth hostel than a hotel. Room was very basic, however bedding was clean, decor very tired. There was a tv which I wanted to put on before going out for the evening, however it wouldn't work, no signal. All of a sudden...

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Helpful?
Thank Nadine H
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

I'm a very sorry your stay was not satisfactory, and that your complaint at reception was not resolved with a satisfactory outcome. We take all feedback very seriously and act upon good and negative comments to improve our customer service and guest stay. Please feel free to contact myself at the hotel direct to discuss further. Kind regards Lorraine Smith...

UK
Reviewed 4 weeks ago

Room clean, bed comfortable & staff friendly. However, on the two weekend nights we stayed it was extremely noisy and we were kept awake with doors banging closed & people talking loudly until around 4.30am. To cap it all the fire alarm went off at 2.30am on the second night. So we had a far from restful weekend away. Would...

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Thank Kaspr
Reviewed 4 weeks ago via mobile

Stayed here as we had travelled from Bucks to visit the Beamish museum and other local attractions. Prompt check in, staff were polite and friendly. Bedroom was standard, had 2 singles beds pushed together for a double; still found it comfy. Room had a dull smell of cigarette smoke, opened window and sprayed deodorant. (Room 219) Shower was very powerful...

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Helpful?
Thank Laura C
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback, all comments are very welcome as we strive to deliver the best customer experience. It is unfortunate that the fire alarm was activated twice during your stay especially at 2.30 am and I sincerely apologise for the inconvenience caused. I hope that this does not deter you from staying with us again on your next...

Reviewed 4 weeks ago via mobile

Stayed just for one night, zoe was so helpful and breakfast was lovely. Dont expect height of luxury in rooms but it was clean and bed was comfy, perfect fot what we needed and was a great price. Perfect for what we needed.

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Helpful?
Thank Lisa S
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your feedback. I am please you had a good experience as we pride ourselves on the best customer service and a clean and comfortable room. I will pass on your comments to Zoe and the team.

Herefordshire, United Kingdom
Reviewed 5 weeks ago

Always stay here as often as possible via some business in Lincoln and Always enjoy the Very friendly welcome at reception from Zoe and all the staff.. A warm clean room and great showers...Excellent VFM allround! The car park is spacious and safe too. The location is a perfect to springboard for north or south and there is a a...

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Thank Terence L
Campanile W, General Manager at Campanile Hotel Washington, responded to this review

Thank you for your positive feedback and I am really pleased you enjoyed your stay and will be returning to us soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
To sleep, relax or even do some work, enjoy the peace and quiet of our bedrooms. comfortable beds for a good night sleep, bathroom with shower bath and hair dryer, on site bistro restaurant. ... more   less 

Additional Information about Campanile Hotel Washington

Address: District 5 Emerson Road, Washington NE37 1LB, England
Region: United Kingdom > England > Tyne and Wear > Washington
Price Range: $43 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Campanile Hotel Washington 2*
Number of rooms: 78
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Questions & Answers

Here's what travellers have asked, with answers from Campanile Hotel Washington staff and other travellers.
3 questions
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Doncaster, United Kingdom
5 months ago
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor at far end of corridor.”
 of 5 bubbles kevinu826, 17 Mar 2017 | Read review
“ask the staff”
 of 5 bubbles lochfyne2008, 6 Mar 2017 | Read review
“Ask for 3rd floor to avoid heavy footed people above !”
 of 5 bubbles 486terencel, 21 Feb 2017 | Read review
“I dont think you can”
 of 5 bubbles 604johnnyboy, 9 Feb 2017 | Read review
“possibly quieter facing away from car park, but my room was fine.”
 of 5 bubbles Charbren, 26 Jan 2017 | Read review
5 of 5