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The Charlecote Pheasant Hotel

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Traveller (172)
Room & Suite (61)
Storyboard
Overview
  • Excellent38%
  • Very good35%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Business Centre
3 Star Hotel
All hotel details
Additional information
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (946)
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942 results
Traveller rating
351
331
152
68
40
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LanguageEnglish
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351
331
152
68
40
Show reviews that mention
All reviewscharlecote parknational trust propertyself drivea la carte menustratford upon avonthe table d'hote menucountry hotelsgarden centrehalf boardpremier roomcoach partieslamb shankcar parkevening mealbus stopweekend breakfour poster bed
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1 - 5 of 942 reviews
Reviewed 1 week ago via mobile

What to say other then this place was so bad, Check in- The polish lady that checked us in could not have been more less interested if she tried she just said sign here an have us a key didn't tell us a room number...More

Thank Callum M
Response from sheagm, General Manager at The Charlecote Pheasant HotelResponded 6 days ago

Hi with regards to review of your recent stay it is only right to point our point across, Lilla the Hungarian receptionist went through the full check in with you, including directions to your room , It was explained to you that the air con...More

Reviewed 1 week ago

We have stayed here a couple of times before and always book the premium room and it has always been very good. So we booked again only to find that when we arrived the room was not up to the usual standard. So the manager...More

Thank donna6567
Response from sheagm, General Manager at The Charlecote Pheasant HotelResponded 6 days ago

HI there Thank you for the review of your recent stay, again I apologise that the room was not to your standard and happy that we resolved the matter immediately for you. Our rooms and public are a re updated periodically as part of a...More

Reviewed 2 weeks ago via mobile

Arrived today we have a ground floor room which in my opinion needs updating plus a lot more attention in the cleaning department,this hotel is in a beautiful location and l believe more work in the housekeeping department and attention to detail is required, we...More

1  Thank Margeret J
Response from sheagm, General Manager at The Charlecote Pheasant HotelResponded 6 days ago

HI Mrs Jones thank for the review of your room and I trust all was to your satisfaction in the Restaurant. we Periodically update and refurbish our bedrooms on a rolling Capexe Programme and have works Scheduled for 2019. Kind regards John

Reviewed 2 weeks ago

i visited the hotel on business and found the setting charming next door to a national trust venue with its well tended frontage gives the village a old english country village feel, the hotel staff were pleasant but it has some odd ways about how...More

Thank bumshanky
Response from sheagm, General Manager at The Charlecote Pheasant HotelResponded 6 days ago

HI there Thank you for the review of your overnight stay on a whole its nice to read you enjoyed the hotel, it is our Company policy for Payment to be made up front as is with most Hotel Chains. We are party of the...More

Reviewed 2 weeks ago

We stayed here for 4 nights to use as a base to visit NT properties and Stratford. The room was pleasant, the shower rail fell down a few times. The pass card to our room,we had to go back to reception 3 times one day...More

Thank jmkcdev
Response from John M, General Manager at The Charlecote Pheasant HotelResponded 2 weeks ago

Hi there and think you for the review of your recent stay I'm sorry that you have had problems with the door lock this sometime happens with the magnetic strips. I shall investigate your comments regarding the service and food in the Restaurant. kind regards...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Non-Smoking Hotel
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$71 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$71 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (172)
Room & Suite (61)
Dining (22)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
tracy238
July 3, 2018|
AnswerShow all 8 answers
Response from sheagm | Property representative |
Apologies for the delay our breakfast are £10.95 per person hot and cold buffet and Tea and coffee
0
Votes
sully6888
April 30, 2018|
AnswerShow all 11 answers
Response from sheagm | Property representative |
Hampton Lucy is the nearest Pub a good 15 minute walk to the Boars head
0
Votes
_kelvin_thomson
April 15, 2018|
AnswerShow all 8 answers
Response from sheagm | Property representative |
from 6.30pm till 8.30pm
0
Votes
Room Tips
"Food was very good"
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"Rooms away from the main parking area would be best."
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"It get flooded very bad when raining and you may not be able to get into your véhicule"
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"dont expect a quaint old building with character"
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