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BEST WESTERN PLUS Henley Hotel

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275 Reviews from our TripAdvisor Community

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Showing 273: English reviews
France
Level Contributor
150 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 17 August 2016

Delightful staff who were both helpful & very friendly. A new manager has arrived very recently & all indications suggest that there are likely to be very positive changes. Nevertheless, for three nights & for the period of our stay the hotel is in need of some internal improvements to the fabric of some of the rooms - we booked... More 

Helpful?
Thank Moreaux
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Moreaux Thank you very much for taking the time to review the hotel. I am pleased to hear that you enjoyed your stay with us and we do hope that you will come and visit us again in the future when Matt has settled in to his role. I do believe that he will implement some positive changes to... More 

london
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 August 2016

Found after a visit to the Henley Golf & Country Club driveway where there was a club notice of a hotel but, not on that precise site, the receptionist at the clubhouse kindly'phoned ahead to their associated hotel otherwise we would probably not have found this nice little, tucked away, resting place, when travelling through this black/white olde world village... More 

Helpful?
Thank jbce
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear jbce Thank you for taking the time out ot review the hotel. I am pleased to hear that you enjoyed your stay with us including your meal and I will pass on your kind comments to Emma. With regards to your comment about the shower, this has now been fixed so I thank you for bringing it to our... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2016 via mobile

We stayed here last night as we were attending a family wedding down the road. Although the rooms are a bit small, it was very clean and did the job. Only downside ... the hard pillows but that is just my personal preference and didn't stop me from having a good night's sleep. All the staff were very friendly and... More 

Helpful?
Thank Emma P
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Emma P Thank you for taking the time to review the hotel. I am pleased to hear that you enjoyed your stay with us and we hope to welcome you back soon. Best wishes Lucie More 

Preston, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 August 2016 via mobile

Good clean stay was had by myself and my girlfriend. We stayed in a suite which was clean and well attended by the maid. Nice quiet location in nice surroundings. Nice, pleasant staff. Food is not a great experience but possible after a busy day.

Helpful?
Thank Greatgee
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Greatgee Thank you very much for taking the time to review the hotel after your stay. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back next year. Best wishes Lucie More 

Sandown, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 July 2016 via mobile

Nice to break my journey from Scotland,whilst the room was smaller than other hotels it is very adequate and spotless and well soundproofed,had dinner in ,the food is very acceptable hot and well presented but the choices were restricted, Staff very helpful and polite,remote missing from my room,replaced immediately. Would I use again ,, yes I will book for next... More 

Helpful?
Thank RUPIOW
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear RUPIOW Thank you for taking the time to review the hotel. I am pleased to hear that you enjoyed your stay with us and we look forward to you staying with us again next year. Best wishes Lucie More 

2 reviews
Reviewed 26 July 2016 via mobile

We arrived for our wedding at this hotel. After discovering a minor mix-up with the booking system, the new manager and staff quickly resolved the situation and went out of their way to go the extra mile by upgrading our room and providing complementary drinks. What is so unusual is that they took the lead in rectifying a problem, and... More 

Helpful?
Thank Anna B
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Anna B Thank you for taking the time to review the hotel. Firstly I would like to apologise for the error that occured on check in, we were having a few issues with our booking system however I am so pleased to hear that the staff used their initiative and we were able to resolve the issuue and accommodate... More 

Norfolk, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2016

We stayed here over a Friday, Saturday and Sunday night the location is ideal for exploring the Cotswolds and Stratford upon Avon, the local town is a pleasant 15 minute walk where there are a few restaurants and pubs we ate at the Bluebell and La Dolce Piazza both of which were delicious, the hotel was clean however our room... More 

Helpful?
Thank 562nick
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear 562nick Thank you for taking the time to review the hotel. I am sorry to hear that you did not enjoy your stay with us and have passed on all of your comments to the relevant departments. We do now have new management in place so if you do wish to stay with us again I am sure that... More 

Aberdeen, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2016

So much better than I expected from website. Only picked it because it was close to the wedding I was attending. Ex room was small but very well laid out -plenty of plugs for chargers, good wifi, good shower and spotless. We had breakfast and this was buffet style and good choice including watermelon which helped the hangover!

Helpful?
Thank Suzy H
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Suzy H Thank you very much for taking the time to review the hotel. I am pleased to hear that you enjoyed your stay with us and we hope to welcome you back soon. Best wishes Lucie More 

nottingham, england
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 June 2016

Just stayed Friday night at Henley- in -arden, paid extra for the Shakespeare suit however the bed was so creaky and unconfortable. Also, until about 2am all we could hear was doors slamming. We were next to a fire door that lead to 15 other rooms so presume this was the reason however I don't think it was appropriate for... More 

Helpful?
Thank ju123321
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear ju123321 Thank you for reviewing the hotel after your stay. With regards to your comments about the mattress, this has now been rectified so thank you for bringing it to our attention. Having checked the doors, the fire doors do not slam, they close gradually so I can only put the noise down to guests entering and leaving their... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Sometimes you just want a little extra; and for when you do there's BEST WESTERN PLUS Henley Hotel. It's a hotel with personality, plus extra service, style and comfort. Completely re-furbished, all our rooms are designed with your comfort in mind for a more memorable stay. BEST WESTERN PLUS Henley Hotel boasts 27 rooms, including 5 boutique style suites, well proportioned executive and family rooms as well as standard double and twin rooms. For disabled people there is a selection of ground floor rooms including a specially designed room which includes a full wet room with seated showering, grab rails and an emergency cord, simply let us know what your specific needs are. There is a lounge/bar with plenty of seating for you to enjoy a quite G&T, 3 course meal or a lite-bite from our tasty menu. Speciality teas and coffees are available along with a full selection of both soft and alcoholic beverages. Within easy access to major road networks such as M40, M42, M6, M69, M1 there is so much a business or leisure guest can reach in just 20 minutes from our hotel. For business guests who prefer a more personal approach to the larger hotel chains, we are only a 20 minute drive from Birmingham airport, NEC, NIA, Birmingham city centre and Coventry city centre. Wi-Fi is available in all areas of the hotel including bedrooms. We have on-site conference facilities for up to 20 delegates and for larger groups, we can offer a variety of Conference rooms at our sister venue Henley Golf and Country Club. Our shuttle bus can be booked to and from day time or evening venues; meaning you don't have to worry about driving and parking at your venue or having that glass of celebration bubbly. For those on a leisure break, we are situated in the picturesque village of Henley-in-Arden which is just 15 minutes drive to Stratford-upon-Avon and no more than 30 minutes drive to Drayton Manor Theme Park, Cadbury World and the Cotswolds to name a few leisure destinations. Because we are within easy access of major road networks it makes a perfect location to base yourself whilst exploring some of the fantastic things the area has to offer. Also available are special packages for golf in the area and discounted tickets for Shakespeare's 5 houses. We will help you plan your stay to maximise the time you spend in our fantastic county. ... more   less 

Additional Information about BEST WESTERN PLUS Henley Hotel

Address: Tanworth Lane, Henley-in-Arden B95 5RA, England
Region: United Kingdom > England > Warwickshire > Henley-in-Arden
Price Range: $63 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Henley Hotel 3.5*
Number of rooms: 27
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Henley Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else”
 of 5 bubbles trewhitt, 28 Nov 2016 | Read review
“Go for the Named rooms - hey are only about £20 more and have much more space.”
 of 5 bubbles stevecH8770VY, 23 Nov 2016 | Read review
“Go for a suite!”
 of 5 bubbles Mert64, 2 Oct 2016 | Read review
“Upgrade to a larger room”
 of 5 bubbles angelacM2445MJ, 30 Aug 2016 | Read review
“Upgrade if possible....it's worth it!”
 of 5 bubbles jfrakers, 18 Jun 2016 | Read review
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