As i walked in the door I was met by a happy/smiling face belonging to Sam. She was very professional and attentive with a similar accent to myself. The room was spotlessly clean (thanks to Monika) and the bed comfortable. I was at the back in room 39 and if I had a moan it would be the window didn't seal perfect and you could hear traffic from the dual carriageway. All the staff were friendly.
The great bit was the staff both in reception and restaurant. They (Terri) sorted out a problem with my meal deal without fuss. Staff were friendly and efficient. The food and atmosphere in the restaurant was good and the restaurant staff were excellent.
Always come here for training and always asked to be booked in here. Clean rooms nice staff. The restaurant is always fine as well and never an issue booking for dinner. I have no problem in recommending this hotel for anyone on a business trip locally
Hotel realny claan, very friendly staff, the room clean and in addition a surprise chocolate from Monika, Thank you.Very nice restaurant, very good food,nice friendly staff ,definitely will be staying again soon .Thank you very much .Best Premier Inn
While the hotel is clean and rooms nice. Soundproofing was poor. Mobile coverage poor to non existent with site wifi not reaching into rooms. Support for issues like this do not call back so if your booking for work or need Internet access I would suggest looking elsewhere
I spend a lot of time in Premier Inn's across the country for work and pleasure. First time at this hotel have to say Victoria and the team are very welcoming and attentive. there twice in the week on Monday had a first floor room which with no lift was a bit of a struggle with the luggage and dodgy knees. Returned on the Wednesday to a ground floor room with a box of choccies. Thank you and well done
The hotel overall was clean, staff was friendly and welcoming. Once we got into our room we were shocked to see some chocolate on the side as an act of kindness from the cleaning staff, a massive shout out to Monika. They even had a bag of chocolate buttons for my son which made our day. The overall stay was very present and definitely will be staying again. Also a big thanks to the night staff who were really informative when the fire alarm went off during the night (To no fault of the hotel). Will definitely be recommending this hotel to anyone who is going to be staying in the Nuneaton/Coventry area
Several visits due to visiting elderly parents after a fall. Always friendly and Kelly is always there to great us with a smile after we have had a long stressful day and drive from Portsmouth. Best premier we have stayed in for service. Nothing is ever a bother. Already booked for 3rd visit this month in two weeks
Kelly has been very helpful and accommodating, I am a disabled veteran so she made sure everything was ok for me and suitable and helped when I’ve been in a bad state (due to seizures). very friendly, professional and gone above and beyond when I’ve needed the help. Thank you to all of the team. I’d definitely recommend staying here.
I use Premier Inn regularly, but Nuneaton/ Coventry surpassed my expectations. From the warmth of the welcome from Sophie at reception, right through to the cheerful and friendly cleaners, plus the excellent Linda who supervised breakfast with aplomb, this was the perfect stay. Being away for business I wanted to be refreshed, ready for my work and I most certainly was!