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Roman Way Hotel

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1 room 2 adults 0 children
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Roman Way Hotel
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205 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Stafford, United Kingdom
Reviewed 1 week ago NEWvia mobile

Was at 70th birthday party in upstairs function room Saturday 11 February. Room set up lovely, all clean, great hot and cold buffet, lots of variety, very goid quality and plenty of it. Bar a little expensive but staff friendly and helpful. Would definately use in future

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Helpful?
Thank Donna G
Cannock, United Kingdom
Reviewed 1 week ago

I recently attended this hotel for a meal and Awards evening for a local charity. The food was very good and plenty of it and we were all served promptly by pleasant staff. The parking at the hotel was very good and well lit and as the hotel is right on the A5 it is easy to find.

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Helpful?
Thank sandymac2011
Glasgow, United Kingdom
Reviewed 2 weeks ago

Earlier reviews sum the issues up pretty accurately!! Cigarette smoke in the bedrooms; mould in the bathroom/shower area and a general feel of age with no tlc!! However, the bedroom was clean; the bed was very comfortable; the food in the bar/restaurant was not too shabby and the staff were very friendly and helpful. A touch of investment would make...

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Thank JGSF5
Reviewed 3 weeks ago via mobile

I arrived, checked in and was well looked after by the reception staff. The smell of the room hit me at the door to the room - cigarette smoke. Even the bedding smelled of it. I started to read the reviews here on TripAdvisor and was, frankly, dreading the thought of complaining to reception. I needn't have worried. The reception...

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Thank Rowan B
Swansea, United Kingdom
Reviewed 3 weeks ago via mobile

Really run down hotel , how is it still open, no where near a 3 star , not even 1 , bedroom window just hanging on Bathroom don't think has ever been cleaned, BUT bed was comfortable and clean, Hotel needs full revamp.

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Helpful?
Thank knighty747
Douglas, null, Isle Of Man
Reviewed 3 weeks ago via mobile

Stayed one night at this vile hotel. Three days later I am still in shock that this place is allowed to trade. Looking at photos I have uploaded and they don't show just how absolutely filthy this place is. Manager was reluctant to come out and talk to us but when she did eventually wander round to ask what we...

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1Thank Fiona L
Wolverhampton, United Kingdom
Reviewed 3 weeks ago via mobile

Hi I stayed in this hotel last night on arriving in the room I instantly wasn't happy the room was small and dingy my friend went down to reception and asked the girl for a refund her reply was she wasn't authorised to do so as there was no manager on site she offered a second room as it was...

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Helpful?
Thank michelle12345lee
2007l, General Manager at Roman Way Hotel, responded to this review

We pride ourselves on great customer service. Where there is a genuine reason to complain then we would look to rectify the situation. On this occasion the complaints were thoroughly investigated by three members of management who found the complaint was false. The police were called after the guests became, abusive, aggressive and made personal nasty comments about staff. The...

Reviewed 4 weeks ago via mobile

From the outside it looks OK but as soon as your in your room you soon realise you could be apart of a csi crime seen any moment but let's start with the reception, the guy serving us was nice but I can only describ his body odour as something the Iranian nuclear research team would be very interested in....

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Thank Kiders1981
Reviewed 2 January 2017 via mobile

Bed was uncomfortable, bins were full of rubbish... (not from me) even a used sanitary towel in the bathroom. very unhygienic will never recommend stopping here shame, the entrance to the place was lovely.. Shame about the room... Maybe hire better cleaning staff

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Thank Kathryn B
Wolverhampton
Reviewed 18 December 2016

Stayed here with a friend overnight whilst attending a Christmas social event in the area. Were unable to get in anywhere else as everywhere was fully booked for the busiest night of the year. The hotel looks good from the exterior. Reception staff seem to hide behind a low partition in front of the office, so can't always attract their...

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Helpful?
Thank Julesver

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Roman Way Hotel

Address: Watling Street, Hatherton WS11 1SH, England
Region: United Kingdom > England > West Midlands > Hatherton
Price Range: $63 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Roman Way Hotel 3*
Number of rooms: 55
Reservation Options:
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Questions & Answers

See which rooms travellers prefer

“Ask for one that is smoke free!!”
 of 5 bubbles JGSF5, 1 Feb 2017 | Read review
“Go elsewhere”
 of 5 bubbles Y5349PSchrish, 21 Oct 2016 | Read review
“Don't go save yourself go else where”
 of 5 bubbles karenwC1844GW, 14 Sep 2016 | Read review
“all the hotel is quiet, we were facing the car park but no noise. long walk to room 111, choose 101 - 106 if you don't like a walk”
 of 5 bubbles spookyjan, 4 Jun 2016 | Read review
“Avoid the twin rooms they need updating”
  • Bathroom clothes hook
  • Electric towe heater inspection label
  • Rotten window frame with door security chain
 of 5 bubbles elizabethhS378XE, 31 May 2016 | Read review
5 of 5