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Premier Inn West Bromwich Hotel

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Premier Inn West Bromwich Hotel
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278 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Reviewed 2 November 2016 via mobile

Delivers everything that you would expect from a Premier inn, with clean and comfortable rooms. Would stay here again if in the area. I went for dinner in the adjacent restaurant and the food was reasonable for the price, although being seated opposite the entrance door was cold each time it was opened.

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Helpful?
1Thank Mels41
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you very much for your complimentary comments about our hotel. At Premier Inn we strive to excel in cleanliness and customer service and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.

Nottingham
Reviewed 6 October 2016

Amazing. 5*. I always use premier inn. Lovely staff food to perfection. Cant complain at all. I enjoyed my stay. Staff where very helpful and friendly all my requeats where taken care of. I will be staying again.

Review collected in partnership with premierinn.com
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1Thank elizabeth822016
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you very much for your complimentary comments about our hotel. At Premier Inn we strive to excel in cleanliness and customer service and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 October 2016

My daughters and I stayed at West Bromwich, New Gas Street, for 3 nights. The staff were extremely pleasant without going over the top. Accommodation was clean and comfortable too. Nothing was too much trouble for the staff. All our needs were met.

Review collected in partnership with premierinn.com
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1Thank A TripAdvisor Member
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you very much for your review. Team at the hotel, especially reception staff were overjoyed when they read your review. It is reassuring to know that we do all we can to deliver our promise in making sure your stay was a comfortable one

Glasgow, United Kingdom
Reviewed 15 September 2016

Stayed here for three nights and found the hotel to be both clean and in a nice quiet location. The staff at both reception and the adjoining restaurant were very polite and friendly. Took advantage of the Midland metro tram system to travel into Birmingham and Wolverhampton with Black Lake station less than a five minute walk away.

Review collected in partnership with premierinn.com
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2Thank tintin69126
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you very much for your review. Team at the hotel, especially reception staff were overjoyed when they read your review. It is reassuring to know that we do all we can to deliver our promise in making sure your stay was a comfortable one

Qatar
Reviewed 12 September 2016

Stayed here 1 night. Nice and quiet. It's near a main rd but didn't hear anything and we were on the road side of the hotel. Lots of car park spaces too. Food was standard Preminn breakfast. Not bad at all

Review collected in partnership with premierinn.com
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1Thank Julie1962Qatar
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you very much for your complimentary comments about our hotel. At Premier Inn we strive to excel in cleanliness and customer service and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.

Blackpool, England, United Kingdom
Reviewed 12 September 2016

A great hotel in a great location. Only downside is that there is no air con in rooms. Plenty of parking. Its also very good to have a metro link into the city that is only a 5 minute walk away. All in all i would recommend this hotel

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1Thank Robert S
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you very much for your comments about our hotel. At Premier Inn we strive to excel in cleanliness and customer service and we are glad that you enjoyed your stay with us. We are a great location for transport links into the City. We look forward to welcoming you back to our hotel in the future.

Bridgend, United Kingdom
Reviewed 3 September 2016

A goo and convenient hotel and location , with good access to West Bromwich on the west side of M5 near Birmingham. With a pub and restaurant next door for evening meal and breakfast. Plenty of parking and clean comfortable room.

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1Thank Peter J
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you very much for taking the time to review your recent stay with us. We are really pleased that your stay was very comfortable due to the service received at both the hotel and restaurant during your stay. This makes us know that we are delivering our promise to all our guests. Hope to see you again soon.

Huddersfield
Reviewed 27 August 2016 via mobile

Unfortunately we didn't realise when we booked that this particular premier inn doesn't have AC. The lovely receptionist told us when we arrived that there was a fan in the room, but this wasn't really sufficient to cool down the room. There was also a weird fusty smell permeating throughout which wasn't very pleasant. We were also subjected to repeated...

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Thank Natalie S
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Hi Natalie Thank you for taking the time to review your recent stay here with us. I am sorry that on this occasion you experienced a less than comfortable stay. The summer months, although lovely, are a challenge for sites like mine without AC. It is something we all hope for in the near future. I really appreciate you mentioning...

Guernsey, United Kingdom
Reviewed 10 August 2016 via mobile

Stayed here with my two children on a family visit to the Midlands. Excellent location to use as a base. Clean, fresh welcoming rooms. Friendly and helpful staff. Good security. Plenty of car parking. I would like a phone in the room that links me directly to Reception as the number provided is frequently busy.

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1Thank 98Helen
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you for your kind comments regarding your recent stay here with us. I'm delighted that you found your room to be to our high standards and you and your family were assisted by our friendly and helpful team members. I'll pass on your comments to the team, they will be very pleased that you are happy with our efforts....

Blackburn, United Kingdom
Reviewed 25 July 2016

Probably the worst hotel I've stayed in, the rooms are not fitted with air conditioning which caused us to have a sleepless night, also there was no air coming in from the window because of the trees outside blocking airflow. Also the beds were very uncomfortable, there was no phone in the room so I had to go down several...

Review collected in partnership with premierinn.com
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Thank jamilo2014
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich Hotel, responded to this review

Hi jamilo2014 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Unfortunately this hotel doesn't have air-con as confirmed on our website when...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Venture into the heart of the Black Country, just a Metro ride from Birmingham or Wolverhampton. ... more   less 

Additional Information about Premier Inn West Bromwich Hotel

Address: New Gas Street, West Bromwich B70 0NP, England
Region: United Kingdom > England > West Midlands > West Bromwich
Price Range: $71 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn West Bromwich Hotel 3*
Number of rooms: 62
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Questions & Answers

Questions? Get answers from Premier Inn West Bromwich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms on back are very quiet we had room 48”
 of 5 bubbles ve_goodman, 30 Dec 2016 | Read review
“Well done would recommend it to family and friends.All rooms looked good.One downside was no telephones i the room”
 of 5 bubbles 944wendyd, 18 Dec 2016 | Read review
“We stayed on the ground floor, the room was spacious.”
 of 5 bubbles NatashaD932, 12 Mar 2016 | Read review
“ask for a room at the opposite of the main street”
 of 5 bubbles 691didierm, 23 Nov 2015 | Read review
“I would always choose a top room as I could hear footsteps of the people (person) staying in the room above me.”
 of 5 bubbles martinb523, 8 Sep 2015 | Read review
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