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The Hickstead

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Traveller (44)
Room & Suite (14)
Traveller (44)
Room & Suite (14)
Dining (1)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Free Parking
Restaurant
Room Service
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Meeting Rooms
Business Centre with Internet Access
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Room features
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Classic
HOTEL CLASS
Location
Full view
Getting there
Gatwick Airport20 km
Heathrow Airport59 km
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Nearby restaurants
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Reviews (533)
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524 results
Traveller rating
196
190
92
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14
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LanguageEnglish
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196
190
92
32
14
Show reviews that mention
All reviews lovely afternoon tea burgess hill wedding venue quiet location three course meal bed and breakfast function room two night stay car park classic lodges couple of nights the ground floor tea and coffee member of staff stayed one night good nights sleep brighton
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1 - 5 of 524 reviews
Reviewed 3 weeks ago

We arrived on a beautiful afternoon for tea using a voucher we had been given. Hotel is tired and in great need of a makeover. Dining room was utilitarian and the carpet dated. Windows/doors also needed a wash and polish. China could do with replacing....More

Thank Travellingmouse123
Response from j0ell, Manager at The HicksteadResponded 3 weeks ago

I am sorry to read your review following a recent afternoon tea experience here at the hotel. I am obviously delighted that you enjoyed the tea experience along with our pleasant staff, but disappointed that you felt the ambiance and surroundings were not of your...More

Reviewed 4 weeks ago via mobile

Our afternoon tea was delightful. Being vegetarian there was only two options but both were delicious. The sone was the best that I have tasted lovely and fresh. The cakes were great and they changed one for us as it had a glaze and therefore...More

Thank daveandhazel
Response from j0ell, Manager at The HicksteadResponded 3 weeks ago

Thank you for taking the time to review your recent afternoon tea. We are delighted to hear you enjoyed your experience with us and appreciate your feedback. I will pass on your comments to my team and we hope we get the chance to welcome...More

Reviewed October 5, 2018

Stayed here this week for the first time in about a decade. It's not blatantly obvious, but I could sense that things weren't quite as they used to be. When we checked in, I think the grown-ups were having the night off and we got...More

1  Thank GarethH294
Response from j0ell, General Manager at The HicksteadResponded October 8, 2018

Thank you for your recent review. I am sorry that you felt things weren't quite as they used to be. I will be reviewing with my team in order to take corrective actions, training as appropriate. I am pleased you enjoyed our breakfasts. I do...More

Reviewed September 20, 2018

To celebrate "Fathers Day", my daughter presented me with an E voucher through 'buyagift' to experience "Afternoon tea for two at Classic Lodges Hotels UK wide". This meant we could chose any one of a number of hotels within that Chain across the country to...More

Thank Cotehele
Response from Paul T, General Manager at The HicksteadResponded September 26, 2018

Dear Cotehele Thank you for taking the time to review your recent Afternoon Tea. I am delighted to hear that you enjoyed your experience with us and I will ensure to share your kind comments with the team at our daily meeting. I hope we...More

Reviewed September 10, 2018 via mobile

Booked in to attend a friends wedding, stayed a few nights longer. The rooms was comfortable and clean, staff were very friendly and attentive. A little noise from ongoing events and people moving about on the floor above/ door slamming but no more than you...More

Thank John R
Response from Paul T, General Manager at The HicksteadResponded September 11, 2018

Dear John R Thank you for your recent review and I am delighted to hear that you enjoyed your stay with us at the Hickstead. We look forward to seeing you back again in the near future. Kind Regards Paul

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Questions & Answers
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richardtilley2015
August 28, 2018|
AnswerShow all 9 answers
Response from jbennett3773 | Reviewed this property |
I went to a wedding at this hotel. The food was great, the staff are friendly and helpful. My room was clean and tidy. Personally I think TripAdvisor can sometimes be used to try to get something for nothing. All I can say... More
0
Votes
Laura H
August 29, 2017|
AnswerShow all 2 answers
Response from Hickstead | Property representative |
Breakfast at weekends is 08.00 am to 10.00 am Saturday and Sunday . Monday to Friday is 7.00 am to 09.30 am
0
Votes
SUPERGUEST2014
April 5, 2017|
AnswerShow all 8 answers
Response from Radders2106 | Reviewed this property |
there was a kettle and tea/coffee making facilities in the rooms that we stayed in. We have been there 3 times and each time we had a kettle etc.
1
Vote
Room Tips
"This review was afternoon tea not staying at hotel."
Travellingmouse123
3 weeks ago
Read review
"A first-floor room would be best if you don't want to be disturbed by footsteps resonating through your..."
GarethH294
Oct. 5, 2018
Read review
"Upper floor possibly best our ceiling had creaky boards."
Z4073ZUjuliea
Jun. 23, 2018
Read review
"In another hotel"
worldwiser
Apr. 9, 2018
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PRICE RANGE
US$109 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the hickstead hotel hicksteadthe hotel hickstead
LOCATION
United KingdomEnglandBolney
NUMBER OF ROOMS
52
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