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Peppers Cradle Mountain Lodge

Expedia.comUS$135*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Peppers Cradle Mountain Lodge
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2,193 Reviews from our TripAdvisor Community

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Showing 2,109: English reviews
London, United Kingdom
Reviewed 13 January 2016

If this was a 3*, $150/night hotel I could not complain but it is holding itself out as a luxurious place, charging $500/night. It is simply not in that league. The rooms are not luxurious - cheap furniture, no TV, no wifi and small bathrooms. The breakfasts do not seem to make use of good quality produce and you have...

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Helpful?
Thank Jimbo644
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear Jimbo644, Thank you for taking time to write about your recent stay. It is very disappointing to hear that you did not enjoy your stay here at the lodge. Firstly, it is a shame the cabin was not up to your expectations. We will certainly pass this feedback on to upper management who will review the current room conditions....

Melbourne, Australia
Reviewed 12 January 2016 via mobile

This place has a stylish and intimate atmosphere with great modern food. The waiters are diligent and both couples and families are made to feel welcome. We asked for a good table for my husbands birthday and we got one, right near the fireplace and against the leather bench seating, very comfy. The day before our dinner we decided we...

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Helpful?
1Thank Michelle L
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear Michelle L, Thank you very much for your positive feedback regarding your recent stay with us. We are very pleased to hear that you enjoyed Peppers Cradle Mountain Lodge. It is fantastic to hear that you enjoyed your dining experience in the our Highland Restaurant for your husband’s birthday. The staff in the restaurant are very appreciative of your...

Perth, Australia
Reviewed 11 January 2016

Paid over $500.00 for the night, the room was small, the day bed was not comfortable or suitable for a large adult. We had a great view from our window even when the curtain were closed as the curtain desperately need replacing. I would definitely go & visit Cradle Mountain scenery again but scrip the night stay. The young lady...

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1Thank Laurel M
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear Laurel M, After reading your review were are extremely disappointed to hear that you didn't find your stay as what was expected. To hear this is very dissatisfying for us and we will use your feedback to improve our facilities and services to guests that visit our iconic Lodge. Firstly, it was sad to hear that you were not...

Townsville, Australia
Reviewed 10 January 2016

Upon checking into Peppers Resort I was excited...walking into the foyer area with the fire roaring was a lovely touch. The lodge felt very comfortable and lots of places to sit and read or meet with fellow travelers about your adventures of the day. Our Spa Suite was beautiful (cabin 97) very large with comfortable king bed, lounge with fireplace...

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Helpful?
1Thank Melanie J
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear Melanie J, Thank you for your great feedback on your fantastic experience with us on Cradle Mountain. We are very engaged to hear that you enjoyed the majority of your stay with us. The spa suite is one of the our superior room types so we are very much grateful to hear that you loved the comfortable room conditions...

Brisbane
Reviewed 10 January 2016 via mobile

No tv in the room for a family room ... Bit weird but we moved on .. Also we had to ask for the sofa bed to be made up even though we had 3 kids listed - that was also weird but not a drama Location certainly can't be beat but for the price I was expecting more Also...

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1Thank Ben C
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear Ben C, It is great to hear that you have enjoyed your cabin and we were able to fix the bedding situation quite quickly. My apologies for not having this ready before you arrived in your room. We certainly are very lucky to have such amazing wildlife that surround us here at the Lodge and also into the National...

Reviewed 9 January 2016 via mobile

Family of four stayed 4 nights, a repeat visit. Location is great and cabin still very good. As keen walkers there is plenty to do. Seems understaffed but the staff are very helpful and competent. Would come back again. Can see wombats, wallabies and a platypus onsite.

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Helpful?
Thank Wirraku
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear Wirraku, It is fantastic to hear that you enjoyed a memorable getaway experience with us here at Cradle Mountain Lodge. Very pleasing to hear that you loved our location and proximity to the National Park as well as sharing the amazing landscape with the local wildlife. Would love to welcome you back in the future. Take care. Daniel Badewitz,...

Geneva, Switzerland
Reviewed 8 January 2016 via mobile

We had heard so many good things about this place that we indulged ourselves to a spa room for 2 nights as an end to our Tassie trip. The location is perfect, close to the park and has many beautiful walks around the premises, great wildlife encounter opportunities (particularly wombats). We are used to all types of accomodation around the...

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1Thank Sam J
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear Sam J, Thank you for taking your time to communicate your feedback on your recent stay here at Cradle Mountain Lodge. We are sorry to hear that your Spa Suite was not up to your expectations. It is disappointing to hear the lack of attention to detail during the servicing of your room. We do hope that we were...

Greater Hobart, Australia
Reviewed 8 January 2016

For $600+ a night - admittedly during peak season - we were very disappointed in the standard of our room. The entire place really needs a makeover and some TLC . The staff were great, friendly and helpful but really for that sort of money - particularly from Peppers brand which usually has quite high standards - this place is...

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2Thank 74jack
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Good morning 74jack, Thankyou for taking the time to share your feedback with us on your recent stay here at Peppers Cradle Mountain Lodge. We are very that your expectations were not met on this occasion. It is disappointing to hear that you were not happy with the standard of the Spa Suite that you were allocated. We will certainly...

KL
Reviewed 7 January 2016

I don't usually write negative reviews but I hope the management / owner of this hotel can take some criticism and bring this resort to its potential. We (2 adults/ 2 kids / 1 room) stayed during high season, Dec 27-30. The location can't be beat. The scenery is awesome and it's easy to explore the national park from the...

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4Thank PamelaFKl
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear PamelaFKI, Thank you for you constructive feedback following your recent stay here at Cradle Mountain Lodge. We are disappointed to hear that there was a number of times when your expectations were not met. Business since the new year has been very busy due to the peak holiday season. As well as this we have many new staff members...

Melbourne, Australia
Reviewed 7 January 2016

Beautiful hotel with a good restaurant. We stayed one night in October and got upgraded to a room with outdoor jacuzzi. Service was great and would stayed there again. The little walks around the resort are a plus as well as the cheese tastings and guided trips to the national park. One the best beds I ever slept on.

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Thank ingraams
CMLTasmania, Guest Relations Manager at Peppers Cradle Mountain Lodge, responded to this review

Dear ingraams, It is such a pleasure to read of your fantastic experience here at Cradle Mountain Lodge and we are even more delighted that you have shared this everyone! It is great to hear that the hotels facilities and services have surpassed your expectations. The King Billy suites both indoor and outdoor are exquisite cabins, really providing guests with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Services
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Peppers Cradle Mountain Lodge is a unique wilderness experience, set right on the edge of the spectacular World Heritage-listed Cradle Mountain-Lake St. Clair National Park, just 2 hours drive from Launceston and 1.25 Hours from Devonport. At Cradle Mountain, you'll soon discover that fine food and wine are an unavoidable part of this rustic holiday. This superb escape showcases the best Tasmania has to offer with warm hospitality, sensational locally produced food and wine, breathtaking scenery and magnificent wilderness surrounds. The Lodge itself is warm and inviting with open fires, comfy chairs and cosy spots, perfect for enjoying the postcard views or just relaxing. Around Peppers Cradle Mountain Lodge there are more than 20 walking trails that suit every fitness level. Imagine wandering through towering forests with trees older than mankind. Discover animal and plant varieties found nowhere else on earth. You can trek mountains, explore trails on horseback or mountain bike, and learn to fly-fish - just some of the many activities on offer. And when it's time to relax, guests can indulge in a therapeutic massage or sauna at the Waldheim Alpine Spa - the perfect place to soak away tension and time. Set discreetly within its pristine wilderness setting, Peppers Cradle Mountain Lodge has 86 private timber cabins, offering 4 grades of accommodation. Each provides every comfort you could need, some with spa baths. ** Ecotourism Australia Certification - Want to help the environment while your on holidays? The ECO Certification logo means that you are guaranteed to experience a genuine and authentic tour, attraction or accommodation that looks after the environment. The ECO certification program assures you that certified products are backed by a commitment to sustainable practices and provides high quality nature-based tourism experiences. Note: Any incidentals will be charged on check-out and a 2.0% Credit card surcharge would be applied to these incidentals ** ... more   less 

Additional Information about Peppers Cradle Mountain Lodge

Address: 4038 Cradle Mountain Road, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Lodge)
Region: Australia > Tasmania > Cradle Mountain-Lake St. Clair National Park
Price Range: $177 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Peppers Cradle Mountain Lodge 4.5*
Number of rooms: 86
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Also Known As:
Cradle Mountain Hotel Cradle Mountain-Lake St. Clair National Park
Cradle Mountain Resort
Cradle Mountain Lodge
Peppers Cradle Mountain Lodge Cradle Mountain-Lake St. Clair National Park, Tasmania
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Cradle Mountain Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cabins are spread over a large area. You might prefer something closer to the lodge or, alternatively, something more secluded.”
Grant007, 17 May 2017 | Read review
“If you can afford one of the suites, definitely stay in one of these cabins”
GCPurple, 16 May 2017 | Read review
“Cabins are spread out so if you have mobility issues request a cabin near the main lodge.”
annabV3945DY, 16 May 2017 | Read review
“Try to get a cabin with a balcony. You can try to get more secluded cabins too.”
127cathym, 30 Apr 2017 | Read review
“Pencil Pine Cabins with Balcony offer a beautiful view and private outdoor space.”
  • The view across the lake toward The Lodge from our Pencil Pine Cabin with Balcony
791tinad, 28 Apr 2017 | Read review
5 of 5
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US$135* /night
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Prices are for 1 room, 2 adults
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