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Arrived late. Found it a little difficult to find so the signage could be better.
Hotel very impressive as you drive up to it. Reception nice. Staff nice. Room also nice....on the surface but I felt a little let down by the end of the...More
Thank simon c
Response from Lancemore-Mansion, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 3 days ago
Thank you for your review of Mansion Hotel and Spa.
We are glad that you liked our staff and the service.
I would like to learn more about your experience during your stay with us.
Please feel free to contact me at firstname.lastname@example.org...More
The staff were lovely and the food was nice, but very expensive for what is was. The restaurant ambience is okay, but for such a so called exclusive restaurant I I think so-so.
The highlight of the entire meal (and we had three courses) were...More
Visited here for a friends birthday using a Cudo voucher. When using a voucher for things like this that look nice online etc, you do not expect it to be 100%, and i was prepared somewhat for it to not completely live up to expectations....More
Thank Danyel M
Response from Lancemore-Mansion, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 4 days ago
Thank you for your fantastic review of Mansion’s Spa. We are delighted you and your friend had a relaxed time with us.
We look forward to welcoming you back to explore our other great services too.
We stayed with our whole family over the weekend to celebrate a special occasion. The whole complex is magnificent, and the old mansion a National treasure. The service generally has been exceptional, both leading up to and during our stay. The dinner at the restaurant...More
My Husband and I had the most relaxing Saturday Night. We walked the beautiful gardens. Visited the Old Mansion with so much history very well presented and cared for.
We walked a little way and visited the Winery and close by is also the Werribee...More
Hi...not really able to help, sorry. We arrived by train/taxi at mid afternoon and checked out the next day to go to the safari, and left our luggage with the main desk to care for until our return. As above check-in is... More
Hi...not really able to help, sorry. We arrived by train/taxi at mid afternoon and checked out the next day to go to the safari, and left our luggage with the main desk to care for until our return. As above check-in is usually 2pm unless requested earlier and check out 11am, again unless requesting a late check-out. They are most accommodating if not fully booked.