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Courtyard Cleveland Independence

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78 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cleveland Independence
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Showing 75: English reviews
Geneva, Ohio
Reviewed 17 February 2016

We went here to get away for the night. The pool is right in the middle of the action. No privacy and there is a large window that everyone stands at to watch you. The pool is located right in front of the main elevators. So we did not use the pool. Also the hotel was booked with a hockey...

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Thank TravelingCouple2015
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the feedback in regards to your recent stay at the Courtyard Cleveland Independence. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced with...

Pittsburgh, Pennsylvania
Reviewed 3 January 2016

I got to the hotel late after a long day of travel and was greeted warmly and checked in quickly, which I really appreciated. There was a weird smell in the elevators which wasn't a huge deal and the hallway was about 100 degrees, but again not a big deal. The rooms are newly renovated and very pretty, but that...

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2Thank M2k7G
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for taking the time to complete feedback in regards to your recent stay at the Courtyard Cleveland Independence. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your room cleanliness. I assure I...

Pittsburgh, Pennsylvania
Reviewed 17 December 2015

We booked one night here for our night doing the Polar Express. This hotel is in the perfect location for going to the railroad, about 5-10 minutes away. There are a lot of restaurants close by to grab dinner then head to the train. We checked in, which was efficient, but not overly friendly, but not a big deal. We...

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1Thank SunDrea
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Courtyard Cleveland Independence with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to...

Reviewed 7 December 2015

We were going to stay the weekend in Cleveland, and my top two priorities were a nice neighborhood, and clean hotel. This hotel exceeded them both. There were several nice restaurants just down the road, even Malley's chocolates, and a walking trail. The hotel was packed the first night we stayed (two high school hockey teams were there) and the...

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Thank Joe R
Cincinnati, Ohio
Reviewed 13 November 2015

I stayed here for work, best option of 2 approved hotels. The bistro staff both am & pm were excellent; they are the reason I'll stay here again if work needs have me back in Independence. Room was nicely furnished & spacious, bed firm but comfortable. Please educate the cleaning staff to pay attention to detail.

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Thank am03rn
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Cleveland Independence. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I have also followed up with housekeeping team to ensure...

Indiana
Reviewed 12 November 2015

Hosted a meeting at this location in October 2015. Staff were wonderful, always ready to accommodate any issue, like the need for an extension cord, or extra stool. The room for sleeping was comfortable, good amenities, and the kids liked the beds and shower. They enjoyed the room better than most other hotels they have stayed in. PLENTY of outlets...

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1Thank rob b
Hamilton, Canada
Reviewed 1 October 2015 via mobile

This hotel was perfect from the rooms to the outdoor area we used as a team to the front desk. Would highly recommend it and it's in a good neighborhood. The roads are a little hard as there is lots of construction. It's close to the Wasabi restaurant. You must go there. 10 out of 10 on experience.

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1Thank JulieR0bin
Fort Collins, Colorado
Reviewed 15 September 2015

As other reviewers have written. The "new" rooms are really very nice. I like the pull out desk and the curved sofa. The focal wall has great colors that help make the room comfortable. The Lobby Cafe staff were all friendly and helpful and the Starbucks coffee and food decent. Why the 4? The bathroom shower/bath area was not updated...

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1Thank BluDragonFlyer
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for your feedback in regards to your most recent stay with us! We're thrilled to hear you enjoyed your stay and hope for the chance to welcome you back to our property in the future. Thank you for choosing Courtyard by Marriott for your travel needs! Sincerely, Laura Chmielewski General Manager Courtyard by Marriott -...

Harrison Township, Michigan, United States
Reviewed 3 September 2015 via mobile

Stay two nights for a wedding. There were several couples staying here and they had a shuttle to the reception. Rooms were very nice. Refrigerator in room. The courtyard was a nice place for the group to meet before and after we went out. Rooms were clean and the beds were very comfortable. Well worth the price.

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1Thank Craig S
Reviewed 26 August 2015 via mobile

My boyfriend and I were looking for somewhere close to both of us but away from home for a few nights away. We booked with Courtyard by Marriott in Independence. First off I have to say I loved that everything was nice and close as the hotel was right off the highway. It was very clean, and just perfect for...

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1Thank Elaine C

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard Cleveland Independence

Address: 5051 West Creek Road, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: $130 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Independence 3*
Number of rooms: 146
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Also Known As:
Courtyard Cleveland Independence Hotel Independence
Courtyard Independence
Independence Marriott
Independence Courtyard
Courtyard Cleveland Independence Ohio
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Questions & Answers

Questions? Get answers from Courtyard Cleveland Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor and above will be quieter, especially if there's large groups for tournaments and such.”
 of 5 bubbles EShearer, 2 Mar 2017 | Read review
“We were on the second floor and it was quiet.”
 of 5 bubbles jsY2911ZE, 1 Dec 2016 | Read review
“No adjoining.”
 of 5 bubbles pandee16, 16 Sep 2016 | Read review
“Select a room on opposite of highway if possible.”
 of 5 bubbles Livetotravel, 22 Jun 2016 | Read review
“Ask if upgrade is available.”
 of 5 bubbles 226peggyk, 18 May 2016 | Read review
5 of 5