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Hyatt Place Cleveland/Independence

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Traveller (91)
Room & Suite (82)
Dining (27)
Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible1%
Travellers talk about
“sitting area”(25 reviews)
“bagels”(31 reviews)
“large tv”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (771)
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762 results
Traveller rating
389
237
78
43
15
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LanguageEnglish
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389
237
78
43
15
Show reviews that mention
All reviewssitting areabagelslarge tvfree breakfastthe breakfast areamini fridgehot itemsdefinitely stay here againfresh fruitrockside roadroom was spaciousminute drivestaff was very friendly and helpfulclean hoteleasy accesscleveland independencerock and roll hall
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1 - 5 of 762 reviews
Reviewed 2 days ago

Great stay - rooms are large and clean, comfortable beds; reasonably priced. Convenient off the highway, near restaurants and services. I would stay again. Guest services are always first rate at Hyatt.

Review collected in partnership with Hyatt Hotels
Thank melpga
Reviewed 1 week ago via mobile

This was a fantastic find for us, the hotel was clean, offered a nice breakfast and gave us recommendations about things to do. They were also good at the desk about speaking in code re: the pool and nearby candy store as to not get...More

Thank travelingfamily57
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 6 days ago

travelingfamily57 Thank you for taking the time to review your recent stay with us.I am pleased the staff, breakfast and hotel amenities were pluses. I did want to sincerely apologize for any issues with the cleanliness of the room. Your comments will be shared with...More

Reviewed 1 week ago

Cleveland/Independence did not disappoint us as loyal Hyatt customers. Rooms were spacious, beds were comfortable and the location was great to travel back and forth throughout the city for our weekend adventures. Staff members were outstanding. Overall we had a nice stay.More

Review collected in partnership with Hyatt Hotels
Thank H8448DNmichelled
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 6 days ago

H8448DNmichelled Thank you for taking the time to review your recent stay with us. I am pleased our location did not disappoint. I am also happy that the staff, rooms, beds and hotel location were pluses. Your comments will be shared with our entire team....More

Reviewed 1 week ago

Besides being conveniently to the highway and plenty of restaurants this place the staff is what speaks for the Hotel. I was there for 2 nights check in was prompt and helpful Latisha and Jenna did an amazing job making sure we were taken care...More

Thank lexyjames06
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 6 days ago

lexyjames06 Thank you for taking the time to review your recent stay with us. I am pleased the location, room and the staff were pluses. Your comments will be shared with LaTisha, Jenna (and myself) as well as the staff as a whole. We would...More

Reviewed 1 week ago

We had a family reunion in a nearby town and this hotel was a good option as it is very close to the interstate and on a quiet dead end street with other hotels making it seem pretty safe area. There were 3 of us...More

Thank btp-01
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 6 days ago

btp-01 Thank you for taking the time to review your recent stay with us. I am pleased that overall it was a good experience and the location, cleanliness and spacious room were all pluses. I do sincerely apologize for the issues you did experience with...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
#1 Business Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
#1 Business Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (91)
Room & Suite (82)
Dining (27)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Thomas W
January 4, 2018|
AnswerShow all 3 answers
Response from Shawn F | Property representative |
We do offer shuttle service to and from Cleveland Hopkins but not 24 hours. Our shuttle operates from 7:00 AM to 10:00 PM with our last pick-up time being 9:45 PM. You would have to call the hotel to schedule your pick-up... More
3
Votes
Allyson H
October 16, 2017|
AnswerShow all 4 answers
Response from Shawn F | Property representative |
Cash, gift cards and pre-paid cards may only be used at checkout. To check in, guests must present a credit or bank-issued debit card that will authorize for the full amount of the stay plus an additional $25 per night for... More
0
Votes
tvylmy
October 15, 2017|
Answer
Response from Shawn F | Property representative |
We do not have any smoking rooms at our hotel. However, we do have designated smoking areas outside. We do our best to accommodate guests who do smoke by blocking them on the first floor. Just call ahead and ask and we will... More
0
Votes
Room Tips
"Quiet rooms, beds are very comfortable, air conditioner is quiet."
Read review
"room 322 had a nice view looking over the front parking lot."
Read review
"The one I stayed in was excellent, I'd say they're all the same."
Read review
"If traveling with a dog, ask for a room on the first floor with easy access to the front door for walking..."
Read review
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