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First stay here. No housekeeping help. The 1980’s called.. please update. Great locale, but.. up to my ankles while showering, ac/h/fan is extremely loud. Re-invest ..ROI will increase 20%. Great customer service in restaurant/ bar. It is easy access to Business at Summit .
Located off the main drag, hotel is within a short drive of many eateries and bars. It’s clean and well run with good staff. Our room which was on the fifth floor was clean, well laid out and had a fridge, microwave and coffeemaker. Bed...More
An older property that has received a lot of attention, and seems well managed and maintained. The staff are all attentive and kind, the on site restaurant has a varied and interesting menu with reasonable prices, and the rooms are well appointed. I did not...More
Thank Kevin K
Response from CrowneManagement, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 3 weeks ago
Dear Kevin K,
Thank you for taking the time to leave a review from your recent stay with us. I am pleased to hear that you enjoyed your time with us, and appreciate your honest and straightforward comments on our property. We have been working...More
They were so great! The staff was so helpful and courteous at breakfast, and the employees at the desk were very accommodating when we had to keep updating our reservations for a family reunion. Thanks Crowne Plaza!More
Response from CrowneManagement, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 11 January 2018
Thank you so much for your wonderful 5 star review from your recent stay. We are so pleased to hear you enjoyed your visit for your family reunion and that the team took great care of you while you were here. We pride...More