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Traveled with a large group for a weekend hockey tournament. Everything was great except for the black mold in the bathroom. Other members of our group had the same problem. We’ve stayed here before with no issues. This is a first.More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 4 days ago
Thanks for your recent stay, we're glad to have hosted you again. I'm sorry to hear that this time, we missed the mark in terms of the bathroom's upkeep. This is surely not our usual standard and be assured that this has been...More
Nice hotel. Located away from main road. Tricky to enter. If one passes the proper cut-off, a private road is the ending destination.
Hotel appears to be new. Rooms are spacious and clean.
Bar are is a nice touch. It opens after 5
Good value for the hotel. Has free wifi, lots of free parking, a pool and a restaurant that serves a breakfast buffet for $11.
Hotel is dated and does need some refreshing. Staff are pleasant both at reception and the restaurant.
I have to start by the entrance to the hotel it's very confusing and I think they should put more signage,the location of the hotel is great less than 15min to downtown, the check in was quick , rooms clean and spacious, good hotel to...More
As with all of my reviews the good, the bad and the ugly.
The good is the staff is friendly. Unfortunately it ends there.
The bad is the internet. Very inconsistent and weak. Not worth using at all.
The ugly is the property itself. This...More
*Recognized by The Knot as a 2013 pick for Best of Weddings!*Welcome to the Crowne Plaza Cleveland South Independence. The only 4 Star full service property in Independence Ohio. Located on Rockside Road and I-77. ...MoreThe Crowne Plaza Cleveland South Independence is the perfect location for all your corporate and leisure events. We are 10 minutes from downtown Cleveland and in the heart of Independence Business District. The Crowne Plaza Cleveland South Independence is steps away from many corporate offices and office parks; including the Cleveland Clinic Independence Campus, IBM, Alcoa, Microsoft, and many more. For those wanting to get out and experience our great city of Cleveland, we are a short drive to the Great Lakes Science Center, Cleveland Browns Stadium, Progressive Stadium, Cleveland Cavaliers Quicken Loans Arena, Playhouse Square Theaters and the famous Rock and Roll Hall of Fame. You can find shopping in all directions. We are loaded with comforts and amenities, including 100% smoke free, complimentary airport shuttle and local shuttle, valet parking for registered guest, and fine dining experiences in Aura Bistro and Lounge. We have over 10,000 square feet of flexible meeting space along with 178 guest rooms. Our unique indoor pool is sure to please all. Less
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