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Over all this was a good hotel for the price and accommodations. We were in town for my child's sports events.It was a good location and has lots around for convenience. I will agree with the non-existent housekeeping. When we arrived in our room things...More
Thank Jennifer T
Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 1 week ago
I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable...More
Great lace for the one night stay. We had to stay their for morning surgery at Cleveland clinic across the street many restaurants near by nice clean rooms and good staff the lounge had limited food but many better places in walking distance room was...More
Thank pierre s
Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 15 September 2017
Thank you for choosing the Crowne Plaza Cleveland South Independence as your hotel of choice during your last visit to Cleveland. We were truly humbled by your gracious comments regarding our hotel service team. We can’t wait to welcome you back to the Crowne Plaza...More
Unacceptable. Only bed made and tip taken
There is no housekeeping in this hotel. Front desk just apologised. Coffee pot was dirty & had existing coffee in it from previous day. No cups, went to front desk to get coffee packs, shampoo & tissue. Bathroom...More
1 Thank Lee R
Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 20 October 2017
We sincerely appreciate you taking the time to share this review. I would like apologize that the experience you had did not meet the high standards we have set for ourselves at the Crowne Plaza. I will be sure to address these issues with our...More
This review is long overdue, but warranted. I stayed here because I attended a seminar on site. I'm usually used to higher-end hotels, but I stay in basic ones too when needed. I just care about service and cleanliness. For this hotel, I can't say...More
Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 17 October 2017
Thank you for staying with us, and for sharing your comments. Crowne Plaza has the greatest concern and respect for every guest’s experience. We take hotel hygiene and cleanliness very seriously. As a result, Crowne Plaza has established very strict standards of cleanliness for all...More
I had a wonderful room with lots of sitting space and a nice bed. Lots of plugs for charging. I had a great dinner and the food at the conference there was also very good. The staff were very friendly.
If you come to this...More
Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 9 October 2017
Thank you for taking the time to review our hotel: the Crowne Plaza Cleveland South Independence. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests. Again, thank you...More
US$86 - US$135 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Independence
Non-Smoking Rooms ,
Number of rooms
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Crowne Plaza Hotel Cleveland South - Independence Ohio