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    Crowne Plaza Hotel Cleveland South - Independence

    5300 Rockside Rd, Independence, OH 44131-2118
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$93
          US$93
          US$93
          Traveller (68)
          Room & Suite (48)
          Dining (6)
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          Overview
          • Excellent33%
          • Very good26%
          • Average21%
          • Poor11%
          • Terrible9%
          Travellers talk about
          “fifth floor” (5 reviews)
          “indoor pool” (11 reviews)
          Free Wifi
          Free Parking
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Crowne Plaza Hotel Cleveland South - Independence
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          Hyatt Place Cleveland/Independence
          648 reviews
          #1 of 14 hotels in Independence
           
          DoubleTree by Hilton Hotel Cleveland-Independence
          818 reviews
          #5 of 14 hotels in Independence
           
          Red Roof Inn Cleveland - Independence
          323 reviews
          #7 of 14 hotels in Independence
           
          Comfort Inn Independence
          161 reviews
          #12 of 14 hotels in Independence
           
          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (374)
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          There are newer reviews for Crowne Plaza Hotel Cleveland South - Independence See the most recent reviews

          21 - 25 of 374 reviews

          Reviewed 6 November 2016

          We stayed here for 6 nights in late October/early November 2016. I chose the executive king as a 'treat' to ourselves, but I should have chosen to spend my money elsewhere. The staff were polite (though I would not go so far as to say...More

          1  Thank dnalosh74
          Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 15 November 2016

          I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable...More

          Reviewed 4 November 2016 via mobile

          Stayed 3 nights here on business. The amenities were great, the hotel staff was friendly and helpful and the food at the restaurant and bar were good. The king room I stayed in was large, comfortable and plush. If I had only one complain it...More

          Thank Gary T
          Response from Joe I, Front Office Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 7 November 2016

          Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us. Each survey we receive is reviewed and shared with every...More

          Reviewed 22 October 2016

          The hotel is the old Sheraton and it's not new, but it's still clean and safe. When I checked in, Michelle at the front desk upgraded me to the 5th floor (concierge level). That was so sweet of her! I was once a frequent traveler...More

          Thank professordoctormom
          Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 24 October 2016

          Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s...More

          Reviewed 20 October 2016

          This property exudes class and comfort. I was at the Crowne Plaza Cleveland South for a fund raiser and my friend and I stayed over. From the beginning to the end, the staff was terrific! Stephanie (sales & catering), Amanda (event staff), Jason (front desk)...More

          Thank YaYaYoung
          Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 24 October 2016

          On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge...More

          Reviewed 18 October 2016

          I was very disappointed when I booked this hotel and then asked for them to take into consideration a medical issue that had come up not even 5 hours later that wold make it hard for me to travel 5 hours to the hotel. They...More

          1  Thank Crystal S
          Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 19 October 2016

          Thank you for sharing your experience with the travel community. I am deeply disappointed to hear of your displeasure with Price line's no cancel no changes no refund policy. Joe Isernia General Manager

          Hyatt Place Cleveland/Independence
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          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$106 - US$156 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Green Hotel in Independence
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 178
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Hotwire, Expedia, Orbitz, Travelocity, Hotel.de, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Cleveland South - Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Ohio >
          • Independence
          • Also Known As
          • Crowne Plaza Hotel Cleveland South - Independence Ohio
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          Traveller (68)
          Room & Suite (48)
          Dining (6)
          Pool & Beach (4)
          Hotel & Grounds (64)
          Business Centre & Event Rooms (10)
          Bathroom (7)
          Nearby
          DoubleTree by Hilton Hotel Cleveland-Independence
          818 reviews
          .39 km away
           
          Red Roof Inn Cleveland - Independence
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          .38 km away
           
          La Quinta Inn Cleveland Independence
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          .50 km away
           
          Springhill Suites by Marriott Cleveland Independence
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          .54 km away
           
          Nearby Restaurants
          Melt Bar & Grilled
          531 reviews
          .86 km away
          Winking Lizard Tavern
          317 reviews
          .48 km away
          Delmonico's Steakhouse
          175 reviews
          .48 km away
          Slyman's Tavern
          139 reviews
          1.00 km away
          Nearby Attractions
          Malley's Chocolates
          40 reviews
          2.21 km away
          Canal Exploration Center
          8 reviews
          4.28 km away
          Cleveland Metroparks Zoo
          1,271 reviews
          7.22 km away
          Bedford Reservation
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          6.84 km away
          Questions & AnswersAsk a question
          pav0101
          Do all rooms have a safe?
          26 May 2017|
          Answer Show all 2 answers
          Response from Joe I | Property representative |
          We do not have in room safes but we do have safety deposit boxes available at the front desk.
          0
          Votes
          Tiffany C
          Free Breakfast
          26 April 2017|
          Answer Show all 3 answers
          Response from Joe I | Property representative |
          Sorry but our hotel do not include breakfast. Thanks
          0
          Votes
          WyattJones7
          Hi, what is the minimum check-in age for this hotel?
          15 June 2016|
          Answer Show all 2 answers
          Response from Joe I | Property representative |
          21
          0
          Votes
          Room Tips
          "Right off freeway on busy road, not sure there's anything to view, maybe downtown Cleveland if on top..."
          Read review
          "Any room on the 5th floor. Being a member of IHG helps."
          Read review
          "Executive floor!"
          Read review
          "I really don't think there are any good rooms to choose from."
          Read review
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