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Residence Inn Cleveland Independence

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Traveller (5)
Room & Suite (18)
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Overview
  • Excellent44%
  • Very good37%
  • Average15%
  • Poor0%
  • Terrible4%
Travellers talk about
“full kitchen”(8 reviews)
“room was clean”(9 reviews)
“front desk”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Visit Hotel Website
Offers from Residence Inn Cleveland Independence
Special Offer: Member Rates
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Offers from Residence Inn Cleveland Independence
Special Offer: Member Rates
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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86 results
Traveller rating
36
32
14
0
4
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Time of year
LanguageEnglish
36
32
14
0
4
Show reviews that mention
All reviewsfull kitchenroom was cleanfront desktoilet and showerseparate bedroomwalking distancea great staythe christmas story houseyogurtstayed nightsnice sizeminute drivehotel is locatedcomfortable stayhome away from homeevery morningcleveland independence
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1 - 5 of 86 reviews
Reviewed 1 week ago

Please DO NOT stay here. Upon check-in everything seemed fine, when we got to our room there was garbage by our front door. In the room we were setting up my son's roll-away/crib and inside of it was a used tube of toothpaste. As we...More

Thank Sluis333
Response from Colleen D, General Manager at Residence Inn Cleveland IndependenceResponded 5 days ago

Thank you Sluis333 for taking the time to share your experience with us. We want every guest to be able to relax and unwind as our guest and obviously this wasn't the case on your last trip to Cleveland. I understand one of our team...More

Reviewed 1 week ago

We chose this hotel to avoid the high priced rates in downtown Cleveland It was only 15 minutes to downtown so it was perfect for that. The room was nice and clean. Friendly staff and had no complaints or issues this trip. You do have...More

Thank fern23
Reviewed 5 weeks ago

I will never stay here again the front desk manager was very rude & the Gm didn't care to help with my complaint of noise in the hotel, & the rude front desk manager, guest beware of a woman with braids in her hair she's...More

Thank Coop C
Response from bennett2_10, Director of Sales at Residence Inn Cleveland IndependenceResponded 4 weeks ago

Mr. Cook Thank you for taking the time to share your feedback in regards to your stay in Independence. After talking with my team about your situation as I understand it we were never given the opportunity to address any noise issues during your stay....More

Reviewed 10 March 2018

I start with the statement that I like Residence Inn Suites. They're a welcome respite from cramped rooms. This is a typical RI and the staff were friendly, helpful and went out of their way to cater to the needs of myself and others. The...More

Thank DRWMETMAN
Response from Colleen D, General Manager at Residence Inn Cleveland IndependenceResponded 12 March 2018

Thank you for taking the time to share your recent experience with regards to your stay at our Residence Inn. We love to hear that you like our Brand and that our team took great care of you while being our guest. Thank you for...More

Reviewed 7 March 2018

We stayed within the Fireplace King Suite. Spacious room, comfortable bed, full kitchen. The room was clean for the most part, nothing a few Clorox wipes couldn't solve. Travelers should know that this is not your average hotel, as the rooms are setup in a...More

Thank Marium Z
Response from Colleen D, General Manager at Residence Inn Cleveland IndependenceResponded 17 March 2018

Thank you Marium Z for taking the time to provide such incredible feedback. We absolutely have a unique layout at our property where guests feel right at home as opposed to being in a Hotel. The location as you mentioned is key as we are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$116 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Independence
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Independence
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (18)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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sbkouns
3 January 2018|
AnswerShow all 3 answers
Response from Wendybeth16 | Reviewed this property |
I'm amending my response from a few minutes ago - I just saw this online, a response from the property manager on another question. Apparently, you can purchase logs at the front desk for $6 plus tax. Sorry I didn't see... More
0
Votes
Alejandro R
13 November 2017|
AnswerShow all 3 answers
Response from Colleen D | Property representative |
Good Morning. The Two Bedroom Suite does have a fireplace and you can purchase logs at the desk for $6.00 plus tax. As far as the location and parking in front of your suite it all depends on how busy the hotel is. If the... More
0
Votes
jamesbond1230
12 August 2017|
AnswerShow all 2 answers
Response from Colleen D | Property representative |
Good Morning. It appears this review was from a couple years ago and although I am not sure why it was not responded to as I was not at the property during this time. I did talk with our Engineer who has been here for a... More
1
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Room Tips
"As for a room close to the main building for access to food and pool area"
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"If you have heavy luggage, ask to be on the ground floor - I don't think they have elevators."
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"The rooms are setup in a duplex layout. It looks like that of multiple houses divided into apartments, with a..."
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"1st floor room was ideal for me as I had a pet with me."
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