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All reviews happy hour made to order breakfast evening reception the managers omelette station free drinks order omelettes two room suite complimentary breakfast business center business trip staff was friendly coffee maker rock and roll hall bed was very comfortable atrium cleveland
What a great place to stop from buffalo to Cincinnati. The hotel is newer so everything is clean and the breakfast was amazing. The best part of this hotel was the friendliness of the staff. From the front desk to the housekeeper to the lady...More
We enjoyed our stay. The hotel reflected the quality we expect of an Embassy Suites. It was quiet. The staff was friendly and professional. Very good breakfast. The location was great and the price good although I have a problem with Hilton’s “dynamic pricing” concept...More
Response from Allen F, Manager at Embassy Suites by Hilton Cleveland RocksideResponded August 22, 2018
Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not...More
The Embassy Suites at Rockside is close any place in the Cleveland area that you want visit without the hustle and bustle of downtown and traffic. Only 15 minutes from the flats and the Cuyahogo National Park.
The room was clean and comfortable. Went to...More
I booked this hotel for my daughter's 12 birthday. 3 girls total. I specifically booked it for the pool, free breakfast and the adjoining suite so they could have room and privacy to hang out. The hot tub was the color of tea - so...More
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This is a nice facility with nice atrium, large common areas and lots of parking. It is located conveniently to main highway and has easy access to numerous restaurants (less than 1 mile away). It appears this location is used by groups for large events...More
Response from Allen F, Manager at Embassy Suites by Hilton Cleveland RocksideResponded 1 week ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with the overall experience. As I did...More
Response from Mikeslots | Reviewed this property |
think that they are all about the same as, since Sameh A said, the all of the rooms in the building front on the open center. Also, in the rooms we saw, the bedrooms were farthest from the door.building is
I'm not sure who the one reviewer bad service. My colleague and I are on a long term assignment and have been staying here since May. The staff is great, breakfast and a complimentary 2 hour manager reception are very nice... More
I'm not sure who the one reviewer bad service. My colleague and I are on a long term assignment and have been staying here since May. The staff is great, breakfast and a complimentary 2 hour manager reception are very nice touches. This hotel is very popular, so yes, it gets busy! They are remodeling all the rooms. All new beds, furniture and TVs. We won't stay anywhere else.