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Holiday Inn Cleveland Independence

HolidayInn.comUS$131*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Cleveland Independence
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250 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Baldwinsville, New York
Reviewed 1 week ago via mobile

I have stayed here twice for work seminars. I got similar rooms both times and they were good. Big comfortable beds and the room was nice and clean. They have a restaurant there I would say the food is average. This last time I was there I had to take a cold shower. The water tanks were being repaired. These...

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Helpful?
Thank rfsalomone
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Thank you very much for your continued patronage. We appreciate your business. Unfortunately, we did have an unexpected problem with our boiler that needed emergency repair. We apologize that you were inconvenienced by this. We never wish for something like this to happen. Taking a cold shower is never a great way to start the day. We appreciate you choosing...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Anne Marie was wonderful at accommodating all my request, I like to stay on a high floor and she also was able to upgrade me because I am a platinum member with Ihg. I love to stay in this network because my rooms are always clean and service is great. I did have to call down to the desk multiple...

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Helpful?
Thank alw9578
About Hotel's Favourite Review
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Thank you SO much for taking the time to post your 5-star review. I am so happy to hear that you enjoyed all aspects of your stay. Thank you for the great comments regarding our staff members. They have been recognized accordingly. Thank you for choosing to stay with us and we hope to see you again.

Cleveland, Ohio
Reviewed 2 weeks ago via mobile

Not only their Sunday brunch is pricy ($18.95) for what they feature but it does not include hot beverages as coffee or tea. Add an extra $2.50 for each without any warning from neither the hostess and/or the waiting staff. And obviously, we were not the only one to be surprised by this overcharge and complain about it. We definitely...

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Helpful?
Thank cgdaz
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your review. Unfortunately, our Sunday Brunch does not include a beverage and it is not advertised as including a beverage. At $18.95 it is a great deal for various breakfast items, a cooked to order omelet station, a carving station, as well as additional entrees, potato and vegetable and dessert. We're very sorry if you...

Louisville, Kentucky
Reviewed 4 weeks ago via mobile

My primary comment is that this property does not have sufficient parking. I've had trouble finding a space the last 2 nights and that's discouraged me from leaving and exploring on my last night here (see photo taken from my room at 7pm). Otherwise, the room was clean. Bed comfortable. The AC unit is noisy (but works). No outlets next...

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Helpful?
Thank Tom A
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Thank you for providing us feedback from your recent stay with us. I apologize for the issues you experienced with the parking. We had several sold out nights along with some large groups at the hotel. I am pleased to hear that you found your room clean and comfortable. We are working on solutions to provide additional outlets for the...

Los Angeles, California
Reviewed 6 April 2017

I stay at this hotel twice a year for a week. The staff is always nice. This trip everyone was just as friendly and helpful as they could be. Its very nice to be surrounded be such nice people. Thanks Melanie and Erica at the reception desk!

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Helpful?
Thank bethvz417
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Thank you so much for your continued loyalty to our hotel. Our staff strives very hard to make each guest's stay wonderful and I'm glad to see that they have done so once again! I've passed on your kudos to Melanie and Erica at the desk! They loved the shout out! We again thank you for choosing us and we...

Lakeview, Ohio
Reviewed 3 March 2017

The staff here is the best! The restaurant is good for a quick snack or a nice dinner, and the food good! Impulse nightclub has great bands and a nice atmosphere since it's recent upgrade, and is usually packed! The rooms are accommodating, wish the beds were a little softer, but still makes for a good night's sleep. I stay...

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Helpful?
Thank 4janeh
Pittsburgh, Pennsylvania, United States
Reviewed 13 February 2017 via mobile

A lot of local competition to contend with, but guests are passing up a great meal right inside the hotel. I had the Del Monico steak with Demi sauce, hot yet crispy vegetables and baked potato. Underpriced, considering Outback Steakhouse is across the parking lot, but I'll be eating here all week. If you stay, I recommend you give them...

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Helpful?
Thank Brian B
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Brian B: Thank you for choosing our hotel for your recent stay with us. We are very happy to hear you chose our hotel restaurant, Michael's Grille, to have dinner. Thank you for the great review of our Del Monico steak. We've passed on your kudos to our kitchen staff. We hope to keep wowing you the rest of...

Houston, Texas
Reviewed 6 February 2017 via mobile

From the arrival to breakfast to check out, the staff was attentive and seem genuine in assuring your stay is a pleasant one. Highly recommend Michaels Grill for breakfast inside the building. Adequately staffed for business travelers. Good buffet and a coffee to go. Highly recommend!

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Helpful?
Thank Jesse R
Fond du Lac, Wisconsin
Reviewed 14 December 2016

I regularly stay at this hotel for business and I have always felt that it does meet all of my needs and necessities, but it doesn't go above and beyond. The breakfast buffet does offer a lot of hot food, but it hasn't changed in years. The bar/nightclub was upgraded about a year ago and is the best part of...

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Helpful?
Thank kimgrouptraveler
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear klmgrouptraveler: Thank you so much for your continued patronage and loyalty. We appreciate your business. Thank you so much for your feedback. We do strive to exceed our guest expecations, obviously we've fallen short. I will certainly look into these items and see what we can do to to improve these areas. Thank you for taking the time to...

Indianapolis, Indiana
Reviewed 9 December 2016

Let me start by saying my room was wonderful. I stayed on the executive level and I good not be more please with the room I checked into and how it was maintained during my stay. That was the only bright spot. I wasn't greeted as a spire member or as a person when I checked in. I approached the...

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Helpful?
Thank Mark H
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Mark H: Thank you for taking the time to review your stay with us, it is sincerely appreciated. I would first like to apologize that you were not greeted properly, especially being a Spire Elite Member. We pride ourselves and delivering a wonderful experience to our guests, however, it appears we fell short of our goal on your visit....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 

Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Rd, Independence, OH 44131-2209
Region: United States > Ohio > Independence
Price Range: $154 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Number of rooms: 364
Reservation Options:
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cleveland Independence staff and other travellers.
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Questions? Get answers from Holiday Inn Cleveland Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back tower rooms are older but bigger.”
kimgrouptraveler, 14 Dec 2016 | Read review
“go executive level, its quieter up there, the room and baths are nice sized.”
HolliG712, 11 Nov 2016 | Read review
“Upgrade to a club room for increased privacy and a decent club lounge.”
gefsmith, 8 Oct 2016 | Read review
“I think you will have no problems the only thing was my daughters room was next to an ice machine that was banging out ice all the time.”
DRK042, 5 Oct 2016 | Read review
“Holiday Inns are my old standby”
wineguy5807, 2 Oct 2016 | Read review
5 of 5
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US$131* /night
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Prices are for 1 room, 2 adults
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