We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We booked a room at this Holiday Inn because it's a trusted name. We were only staying basically to sleep. We were in the area for a concert and got back to our room and finally decided to sleep around 2 a.m. At around 4...More
1 Thank Sartorial79
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 5 days ago
Thank you for bringing your concerns to my attention and for choosing to stay at our hotel. I apologize that your stay was not as it should have been. I apologize that your complaint was not handled as it should have been. I will certainly...More
Anne Marie was wonderful at accommodating all my request, I like to stay on a high floor and she also was able to upgrade me because I am a platinum member with Ihg. I love to stay in this network because my rooms are always...More
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 16 May 2017
Thank you SO much for taking the time to post your 5-star review. I am so happy to hear that you enjoyed all aspects of your stay. Thank you for the great comments regarding our staff members. They have been recognized accordingly. Thank you for...More
My family stayed here for a family reunion. At check-in I wasn't pleased when I learned that to get a mini fridge it would cost me $10. Shouldn't things like this come standard in rooms this day and age??! Then breakfast isn't complimentary....I don't know...More
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 4 weeks ago
Thank you for taking the time to share you experiences with us. Being a full service hotel we have an actual restaurant on site that serves breakfast, lunch, and dinner. Unfortunately the family reunion you were here with did not negotiate a group rate that...More
We used some of our Holiday Inn points to get a free room. So, the price was very right. (: We were there on a Friday night during a Pez conference. (Pez = candy dispensers) We weren't part of the conference ourselves. We needed the...More
Recent stay was not as good as a few years ago. My room needed a few maintenance items taken care of -- after contacting the front desk, 2 days in a row, it was finally taken care of. The hallways are bleak and dingy with...More
Thank Bill M
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 8 August 2017
Thank you for being our guest and for sharing your experience. It disappoints me any time a guest has a less than positive experience at our hotel. I am grateful you took the time to explain the problems you encountered so that they can be...More
US$108 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Evoline ltd, HotelQuickly and getaroom.com so you can book your Holiday Inn Cleveland Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
United States >
Also Known As
Holiday Inn Cleveland Independence Hotel Independence ,
Dear guest: based on the information you provided, the base rate you were quoted was $129, however, after taxes it would be $151. I apologize for the confusion. As far as the ADA bathrooms, we do have an ADA restroom in our... More
Dear guest: based on the information you provided, the base rate you were quoted was $129, however, after taxes it would be $151. I apologize for the confusion. As far as the ADA bathrooms, we do have an ADA restroom in our lobby and if you are talking about the guest rooms, our regular rooms do not have ada bathrooms but the hotel does offer ADA guest rooms with bathrooms which are designed for guests in a wheelchair.
Are you sure you want to delete this answer?
"Stay away from the ice machine - it makes noise."