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The city was very busy and I chose this hotel as other were fully booked.
Nice typical holiday Inn hotel. Nice dinner They have restaurant and bar. Very good breakfast. Highly recommend. I will come back again.
Thank Eyal S
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 2 days ago
Thank you for sharing your experience with us. We are happy you had a great visit and appreciated your recommendation to others as well. We look forward to seeing you again!
We have been coming to Cleveland Clinic for about 10 years from Ky. We have been staying at holiday inn for about 8/10 years. Really clean lobby and very convenient location. Rooms are always clean and comfortable. If going to Cleveland Clinic always ask for...More
Thank Dale C
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 16 December 2017
Thank you so much for your continued patronage for the last 8 - 10 years. We appreciate the wonderful feedback about our hotel and are very pleased that you enjoy your stays with us. We look forward to seeing you again very soon!
My husband and I stayed one night at this hotel after seeing a show in downtown Cleveland for our anniversary. The clerks in the lobby were polite and efficient. The main areas of the hotel were nice and clean as was our room. It was...More
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 2 weeks ago
Thank you so much for choosing to stay at our hotel for your anniversary. We are so pleased to hear that you enjoyed your stay and that our staff took great care of you. We look forward to seeing you again on a future stay!
Not for business travelers who need a good night sleep. Beds were so hard the springs actually crunched. Carpets in the halls and rooms were stained and not vacuumed well. Recommend you save your money and your back... find a park bench to sleep on.More
Thank Rene G
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 23 January 2018
Dear Rene G:
We appreciate your choosing our hotel for your recent stay. We appreciate the candid feedback you have provided us. We have passed on your comments to our maintenance staff to look into the room you were in and correct those issues immediately....More
My wife and I were attending a hockey game in Cleveland and experienced some horrendous weather on the way home. I decided it would be best to wait out the weather and just decided to get a room. I booked with my IHG app and...More
Dear guest: based on the information you provided, the base rate you were quoted was $129, however, after taxes it would be $151. I apologize for the confusion. As far as the ADA bathrooms, we do have an ADA restroom in our... More
Dear guest: based on the information you provided, the base rate you were quoted was $129, however, after taxes it would be $151. I apologize for the confusion. As far as the ADA bathrooms, we do have an ADA restroom in our lobby and if you are talking about the guest rooms, our regular rooms do not have ada bathrooms but the hotel does offer ADA guest rooms with bathrooms which are designed for guests in a wheelchair.