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Holiday Inn Cleveland Independence

271 reviews
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Traveller (29)
Room & Suite (22)
Dining (3)
Overview
  • Excellent20%
  • Very good35%
  • Average25%
  • Poor9%
  • Terrible11%
Travellers talk about
“live band”(10 reviews)
“club room”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Cleveland Independence
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)Write a Review
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30
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All reviewslive bandclub roomconference centernice bathroomlarge eventbreakfast buffetoutback steakhouseexecutive floorfootball gamedecent hotelmini fridgeshort drivestaff was friendlyimpulseclevelandshuttleconvention
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71 - 75 of 268 reviews
Reviewed 15 February 2016

First, we had a room on the executive level (floor 5) so you needed the key card to run the elevator up to our floor. The key card didn't work half the time so we had to take the elevator to the 4th floor and...More

Thank Joey H
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 17 February 2016

Dear Joey H, I appreciate your feedback about your recent stay. Your feedback will allow me to address issues with my staff to improve upon. I am sorry for the inconveniences you described and I will have those repaired. I also am thankful you mentioned...More

Reviewed 21 January 2016

My Husband and myself stay at this hotel quite often. Great breakfast buffet.Night Club is great when the 2 bands play.Risque and Rumplestilskin. Big disappointment for New Years.need to have the 2 great bands play on New yearsMore

Thank pla160
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 23 January 2016

Thank you pla160, for choosing our hotel for your weekend getaways. I appreciate your loyalty to us and am very glad you have a great time in our Impulse Lounge! Those two bands are two of our guests favorites and we will continue to have...More

Reviewed 2 January 2016

This Holiday Inn is typical of larger older facilities, nothing fancy or up to date. The rooms were relatively clean, however there was a mildew smell. The hotel staff was helpful and friendly. While walking through the lobby I noticed an employee who worked at...More

Thank Angela H
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 8 January 2016

Dear Angela H, Thank you for leaving a review about your recent stay with us. I appreciate all of your feedback and I will make sure to address the items you had stated with my staff to make improvements. I hope you will choose to...More

Reviewed 19 December 2015

Staff was friendly and helpful. Rooms were clean. Pool was large and warm! The restaurants nearby were good. They do have a bar and restaurant there. Only wish they had a continental breakfast included,even just a few items would be great. The breakfast was kind...More

Thank Pollylou246
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 23 December 2015

Dear Beachgoer2468, Thank you for your review of your hotel experience with us. I am glad that you not only enjoyed your room, but also our amenities and helpful staff. Our staff will look forward to your return visit. Thank you!

Reviewed 24 November 2015

The bed was comfortable and the room was nice. However... Is it possible for to put something on the door latches so that they do not slam so hard? I woke up constantly because I could hear the doors being slammed (not that the guests...More

Thank Kay G
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 27 November 2015

Dear Kay G, Thank you very much for your detailed feedback about your stay with us. I appreciate your recommendations and will look into the details with my staff members. I am sorry for any inconveniences you faced while with us, and I wish we...More

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Traveller (29)
Room & Suite (22)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (24)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$103 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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