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All reviews would stay here again front desk asked for a quiet room couple minutes fluffy towels room was clean first floor great bed small pool musty smell downtown cleveland hotel is located quicken loans arena yogurt an upgrade english muffin king bed
We stayed for a weekend while visiting Cleveland. We found the rooms were very clean and the staff were lovely. The front desk and hospitality staff were very helpful. The rates were very reasonable and we would definitely stay there again.
Thank Heather H
Response from Vanetta Z, General Manager at Comfort Inn IndependenceResponded 1 week ago
Thank you, it was our pleasure to be of service to you on your last trip to our hotel. Your comments were greatly appreciated by all our staff.
We look forward to a future visit and have a great day!!!
Our room was large and clean, with the only flaw being a rattling air conditioner. The beds were great. We also liked the quiet hilltop location. Beware of one exterior entry door that did not lock. The breakfast was the standard Comfort Inn variety, for...More
Response from Vanetta Z, General Manager at Comfort Inn IndependenceResponded 4 weeks ago
Thank you for your feedback on our hotel review. Your comment help give us direction on ways to improve our service to you and our future guests. we appreciate your taking your time to review our property and we hope to see you again soon....More
This is our second time staying at this hotel and we certainly will stay again. This trip we stayed a week, visiting our son in Cleveland. Our room was oh so clean and very comfortable and was like that the whole week. The breakfast was...More
Response from Vanetta Z, General Manager at Comfort Inn IndependenceResponded 5 weeks ago
Thank you for your positive comments on our hotel review. ! am very pleased to hear that you enjoyed your stay with us and I hope your next visit is just around the corner. We welcome you back and have a great day!!!
We stayed here while riding the Cuyahoga Valley Railroad. It was a very convenient location and quiet. The front desk was very friendly. The room was clean and spacious, the only problem we had was the internet was either extremely slow or didn't work at...More
Response from Vanetta Z, General Manager at Comfort Inn IndependenceResponded October 2, 2018
Thank you for choosing our Comfort Inn for your last hotel visit to our area, and for your many nice words. We do look forward to a future visit. Have a great day!!!
Well, the area is great...the hotel is set up on a hill...the outside and lobby are beautiful. However, I do think the rooms are dated and in need of upgrade and/or light reno. The carpets are really old looking. The bed was SUPER comfortable and...More
Response from Vanetta Z, General Manager at Comfort Inn IndependenceResponded September 30, 2018
Thank you for taking your time to comment on our hotel review. We appreciate your positive remarks and for your expressing your concerns. We look forward to a future visit. Have a great day!!!