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Well kept lobby, however, linens on the bed in our room had old stains, pillows were stained, and the floor in the bathroom around the toilet was NOT clean (stains were visible around the toilet - very gross). This set the tone for our stay,...More
Response from Holiday Inn L, Manager at Holiday Inn Hotel & Suites Lima EastResponded 11 December 2017
We want to apologize as profusely as possible. Stains on bedding and floors in the bathroom are not remotely acceptable. This is not the norm in our hotel.
We would like to clarify that the pet fee is only per stay, not per pet. Also,...More
I was at the hotel for a meeting. Everything was satisfactory. Lunch was excellent..They even offered to unlock the liquor cabinet so I could have a drink. The meeting room was spacious. Sleeping accomadations were fine too.
The front desk staff was very helpful and friendly. We were there for a conference and our wait staff Brenda and Stormy, and chef Larry created a most pleasant experience. Thank you for a great time. The room was comfortable and clean.
All the public areas I saw were clean. My room was clean, quiet and comfortable. The bed provided a great sleep. Keurig Machine in each room with three free K-cups which are replaced as you use them each day. The front office staff I met...More
Family college visit for ONU. My nephew had to have knee surgery. Robin and the housekeeping staff worked to get us into our 2 rooms earlier than expected. Robin and staff are rock stars!! Thank you all!!
We do allow pets at our hotel. There is a $25 pet fee per animal. We have meeting space that can be rented for birthday parties, meetings, receptions, etc. that you could use. The meeting room rental does not include use of... More
We do allow pets at our hotel. There is a $25 pet fee per animal. We have meeting space that can be rented for birthday parties, meetings, receptions, etc. that you could use. The meeting room rental does not include use of the pool, however. If you would like more information, you can contact the sales office directly at 419-879-4000 extension 502.
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"If you must stay here, try a room away from the pool"