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Cincinnati Marriott Northeast

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#9 of 18 Hotels in Mason
Certificate of Excellence
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Cincinnati Marriott Northeast
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301 Reviews from our TripAdvisor Community

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Showing 291: English reviews
San Marcos, United States
Reviewed 2 days ago NEW

This hotel is very nice. The staff there are all very friendly. Chris who is one of the managers was very welcoming and helpful. Rooms are very comfortable and quiet. Was here for business and would definitely stay here again. There are numerous restaurants in the area.

Thank Danielle R
West Bloomfield, Michigan
Reviewed 1 week ago

Great checkin experience with Olivia. She was very helpful and freindly as this was my first time at this hotel. She explained the renovations and what changes were being made. Downside was that the conceige lounge was in the lobby and a little akward. There was a long walk to the elevators with curtained off areas. Was in a newly...

Thank Matt C
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for sharing your thoughts from your recent stay at our hotel. Our hope is to provide an inviting atmosphere complete with comfortable accommodations and attentive service, so we are glad that you enjoyed your stay. We appreciate that you mentioned the exceptional service provided to you by Olivia, and we will share your compliments with her. We do...

Reviewed 1 week ago via mobile

My elderly father, elderly mother in law and my husband and I stayed at this hotel last weekend while we were in town for our granddaughter's baptism. We were trying to stay away from hanging out at & messing up my daughters house because she was having a baptism party… So, we brought back food and ate at the hotel....

Thank kathseem
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We are thrilled that you have enjoyed your stay with us. Our attentive staff strives to provide every guest with an absolutely positive experience. Hearing that our efforts exceeding your expectations will surely make their day, and I will share your compliments with Terrill, as well as our entire team. Thank you for sharing your experience and we hope to...

Katy, Texas
Reviewed 2 weeks ago

Have stayed here a few time for business, and it feels like a cookie cutter marriott of it's era, there is no unique character about this property and it feels like you could drop this in any small midwestern city and it would feel at home. The Lobby is quite dated and in need of a refresh. That being said,...

Thank bigtex2017
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We truly appreciate that you’ve let us know how we can improve the overall guest experience at our property. We aim to provide a first-rate experience to each of our guests and while it’s always a pleasure to accommodate you while on business, it’s disappointing to hear that we didn’t exceed your expectations. I’ve made note of your comments and...

Reviewed 2 weeks ago

Good: the room is spacious. Hotel offers choice rewards - if you choose not to have room service, you earn 500 reward points. I was disappointed that the reward points were not credited until I called the 2nd time. Bad: the room service is the worst I've ever see of any hotels. A couple of examples: waste basket was not...

Thank jh5043
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for taking the time to let us know about your recent stay. While our housekeeping staff works diligently to maintain our cleanliness standards, we regret to hear that we missed the mark for you. Please know that your stay is not reflective of our usual high standards and we appreciate that you’ve brought these issues to our attention...

Decatur, Alabama
Reviewed 3 weeks ago

Our room was beautiful. Recently renovated! Everything was so nice and clean. The bed was so comfortable.hotel staff were very professional and very nice. I have stayed here 10 times in the last year. My favorite hotel!!

Thank nsimon2017
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Welcome back, and what a glowing review! We thank you for sharing your experience with us. It is exciting to read that you were able to appreciate our newly renovated hotel, as well as the fantastic amenities we provide. Your kind words for our team are valued, and these compliments will be shared with everyone here. We thank you for...

Maple Grove, Minnesota
Reviewed 5 weeks ago via mobile

They are renovating right now and the rooms are very nice and upscale with large bathrooms and showers and a contemporary look and feel. I had breakfast room service. It took about 25 mins to get there but they brought it in a bag so I could walk out with it if needed. It actually worked well for me because...

Thank Lindsay J
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your fantastic review! We are pleased that you loved our newly appointed guest rooms with a gorgeous modern appeal, and were able to enjoy our room service cuisine. Guest satisfaction is always our number one goal, and after reading your review, we're thrilled to learn we succeeded during your time here. We look forward to your next...

Reviewed 10 January 2017

We stayed over the Christmas holiday as a couple's staycation. It was perfect. We LOVED the newly remodeled room. It was beautiful and practical. The bed was so comfortable, we didn't really leave it for 2 days!

Thank womanlywomandotcom
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Wow, what a fabulous review! A holiday visit to our hotel sounds like a perfect, relaxing getaway and we are truly grateful to know you enjoyed your time with us. From friendly service to comfortable accommodations, we couldn’t be happier that you loved your stay so much that you didn’t want to leave. It would be our pleasure to welcome...

Indianapolis, Indiana
Reviewed 14 November 2016

We stayed here with the youth group from my church on the second weekend in November. The hotel was very quiet and the staff were always very helpful. We stayed in the newly renovated rooms and I thought they were amazing. My favorite part was the shower, the two separate heads were very convenient. The bed was very comfortable! The...

Thank Charity B
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We are delighted to hear that you enjoyed your stay at the Cincinnati Marriott Northeast! Thank you for sharing your favorite parts about our newly renovated accommodations. We loved the pictures that you’ve shared with us! We regret if noise disruptions prevented you from enjoying a 5-star experience with us and we look forward to providing you with another memorable...

Bowling Green, Kentucky
Reviewed 14 November 2016

Loved the location of this Marriott. They were in process of remodeling and things seemed very disorganized. I was suppose to have 3 rooms near each other since it was all family coming for wedding. When we checked in I requested that we would need a room by noon the next day for a family member coming in just after...

Thank blchildress
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for reaching out and letting us know about your recent experience with us. While we are pleased to hear that our location worked out so well for you, I am truly sorry that we missed this opportunity to fully impress you by honoring your request for an early check-in for your guest. It is really disappointing to know...

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  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: $115 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia

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Questions? Get answers from Cincinnati Marriott Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sixth floor is amazing and so quiet!”
 of 5 bubbles nsimon2017, 24 Jan 2017 | Read review
“Ask for one of the newly remodeled rooms”
 of 5 bubbles womanlywomandotcom, 10 Jan 2017 | Read review
“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
 of 5 bubbles blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • an old yellow tinge to everything
  • white at some point? just old
  • modern tech
  • wallpaper cracking and those rug baseboards...
  • popcorn ceiling - really???
 of 5 bubbles 244JoshG, 11 Oct 2016 | Read review
“1st floor for convenience.”
 of 5 bubbles JoeB405, 18 Aug 2016 | Read review
5 of 5