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Hilton Garden Inn Cincinnati/Mason

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#6 of 18 Hotels in Mason
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Hilton Garden Inn Cincinnati\/Mason
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456 Reviews from our TripAdvisor Community

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Showing 446: English reviews
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Cleveland
Reviewed 1 week ago

We choose this hotel 3-4 times each year. It is clean and well maintained. Staff is polite and courteous. Good location. Neighborhood seems safe. Lots of places to eat close by. Movies, Walmart too. We will continue to return.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 860kelleyw
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Overland Park, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

Excellent service, clean and well maintained facility and rooms - really had everything you could want to make it a pleasant and relaxing stay. Staff is so friendly, and the little touches like drinks and snacks out in the lobby make it even more welcoming.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jane M
About Hotel's Favourite Review
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Atlanta, Georgia
Reviewed 1 week ago

Room was OK - decided to try the Hilton to see how it compared to the Hyatt next door. Would much rather stay at the Hyatt. Hilton's room is smaller, no free breakfast and the first floor room was a big mistake. Very noisy - lots of doors slamming, was way too close to the pool.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jmymom
Management response:

Thank you so much for writing a review on Trip Advisor I am very sorry about the loud noise from guest rooms. We do have a full cook to order breakfast for a charge as we offer more items than the standard buffet, we do have great breakfast packages when booking a room. Again I am very sorry for the...

Leon, West Virginia
Reviewed 1 week ago

Traveled on april14th 2017 , experienced great service , greeted very friendly, told of all the attractions in the area , also restaurants, shopping , etc , fitness room was clean , Pool was very nice. Maid staff very friendly

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank gregorymbarker
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Sandusky, Ohio
Reviewed 1 week ago

We checked in really late, check-in was a breeze! Hotel offers ample parking! Plenty of snacks! Room was very clean and spacious! Pillows could be a bit better! But overall great stay! Minutes from Kings Island! Plenty of restaurants and shopping in the area! Pretty easy to access hotel!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank joeaI739XC
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Ironton, Ohio
Reviewed 1 week ago

The hotel itself is nice to look at but our stay wasn't great. The beds in our room may have been made of bricks. You couldn't even bounce on them, they didn't move. The pool was the size of a typical baby pool at a city pool. There were 15 people in it and we were almost on top of...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Z9534YJmartinj
Reviewed 2 weeks ago

I recently had the pleasure of staying at the Hilton Garden Inn Cincinnati/Mason. I was warmly greeted by the staff at the front desk and since I was able to check in online this made my check in short and sweet. I love being able to select my room online as well. This location has many good restaurants and shopping...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kathi H
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Columbus, Ohio
Reviewed 2 weeks ago

From the front desk to the room this was a fantastic stay. It was only one night, but made a big enough impression for me to know this is where I'll be booking again. The ladies at the front desk were engaging and very personable. I got there a bit earlier than intended and asked if my room happened to...

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Helpful?
Thank onairjock
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Reviewed 2 weeks ago

The lobby is clean and up to date. Due to the busy weekend we had a handicap room. The smell was a little funny in the room and the bed was as hard as a rock. The up side to the room was it had one full bath and a half. There is also no exhaust fans in the bathroom...

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Helpful?
Thank heathergQ6297HX
Management response:

Thank you for writing a review on trip advisor, I am sorry for the odor in your room, I will make sure to have that checked out. It seems guest either love or hate our sleep system beds, I will have the maintenance team check to make sure the dials are adjusting correctly on the beds. I do hope you...

Greensboro, North Carolina
Reviewed 2 weeks ago

I would ask if they are hosting any high school parties before booking unless you want to be over run with rude teenagers, no access to parking or the bar/restaurant area that night! Staff was nice, rooms were nice. Would have been nice to know that the hard bed was actually adjustable before leaving the next morning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Vonnie N
Management response:

Thank you so much for taking the time to write a review on trip advisor, I am very sorry for the group that was in the banquet room. We always want all of our guest to enjoy their stay in all aspects. I will pass this information along to the sales department so they are aware of the situation. I...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cincinnati/Mason is a newly built, full service hotel that is conveniently located near Kings Island Amusement Park, Beach Water Park and several sports complexes. With easy access to I-71, you're minutes away from local shopping malls, downtown Cincinnati, IKEA and more. Our gorgeous hotel is perfect for both business and leisure travelers. Whether you want to take a swim in our indoor pool, get your fitness on in our fitness center or enjoy a delicious meal at our on-site restaurant, The American Grill, you're sure to have a memorable experience. Each room offers your choice of a King or Double Queen Garden Sleep System™, large work desk and ergonomic Herman Miller chair, two phones with voicemail, speaker phone and data ports, complimentary wired and wireless high-speed Internet access,32-inch LCD TV, microwave oven, Keurig coffee pot with selection of coffee and teas with creamers and mini-refrigerator, hair dryer, iron and ironing board and clock radio with MP3 connection. With the Hilton Garden Inn Cincinnati/Mason, there is no need to sacrifice comfort for convenience - we have it all! ... more   less 

Additional Information about Hilton Garden Inn Cincinnati/Mason

Address: 5200 Natorp Blvd, Mason, OH 45040-7927
Region: United States > Ohio > Warren County > Mason
Price Range: $141 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cincinnati/Mason 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Cancelon, Hotwire, Hilton Hotels Direct, Expedia, Booking.com, Orbitz, Priceline, Travelocity, Hotels.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Cincinnati/Mason reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Ohio
Hotel Style:
#1 Business Hotel in Mason
#3 Family Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cincinnati/Mason staff and other travellers.
1 question
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Edwardsville, Illinois

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Questions? Get answers from Hilton Garden Inn Cincinnati/Mason staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to top floor if you can”
Courtky, 23 Dec 2016 | Read review
“King Jr. Suite was very roomy.”
sandymC7344QT, 30 Nov 2016 | Read review
“Don't be shy about asking for what you want, they are happy to accommodate.”
tobib402, 1 Sep 2016 | Read review
“quiet at night”
nurse2004, 27 Jul 2016 | Read review
“top floor should be quieter”
YoungTexan, 20 Jul 2016 | Read review
5 of 5