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Hilton Garden Inn Cincinnati/Mason

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Traveller (38)
Room & Suite (59)
Dining (9)
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Overview
  • Excellent59%
  • Very good23%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“great hotel”(37 reviews)
“kings island”(42 reviews)
“business center”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Cincinnati/Mason
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Cincinnati/Mason
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (539)
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Show reviews that mention
All reviewsgreat hotelkings islandbusiness centerfront desk staffgraeter's ice creamlocation was perfectcomfortable roomsvery nice stayrestaurants and shoppingother hotelsenjoyed my staywould stay here againfree breakfastfitness roomlobby areahot tubcoffee maker
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111 - 115 of 528 reviews
Reviewed 21 February 2017

Nice property. Convenient and fairly priced; however the utter rudeness of the desk clerk when we brought an issue about the room refrigerator to their attention on check-out ruined the experience. We placed about $40 of food purchased at a local specialty market in the...More

Review collected in partnership with Hilton Garden Inn
Thank ArchitectDan
Response from Brad M, General Manager at Hilton Garden Inn Cincinnati/MasonResponded 24 February 2017

Dan, Thank you for your response regarding your stay at our property. I also saw the internal survey that you had submitted within the Hilton system and sent a response there. I apologize for any inconvenience you had in regards to the refrigerator and would...More

Reviewed 15 February 2017

The previous night we had a horrible experience with a hotel. This hotel was wonderful, the staff was great, the food was great and everything was very clean. The staff was very helpful with anything we neededMore

Review collected in partnership with Hilton Garden Inn
Thank M2720TCheatherb
Management response:Responded 17 February 2017

Thank you so much for taking the time to fill out our survey on trip advisor. I am so happy you enjoyed your stay with us. We always want our guest to enjoy every aspect of their stay. I am glad we were able to...More

Reviewed 3 February 2017

This hotel has the most pleasant staff you will ever have the pleasure of dealing with. The food and bar staff were so friendly and really new their stuff. Our room was very clean and very quiet. I slept 2 wonderful nights while here.More

Review collected in partnership with Hilton Garden Inn
Thank Jimmy L
Management response:Responded 10 February 2017

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for...More

Reviewed 1 February 2017

This is an awesome hotel. The rooms are clean, bright and cheery, and the staff is extremely helpful and courteous. The bed was extremely comfortable, and that is a big plus for me, as I do not sleep well when away from home. The breakfast...More

Review collected in partnership with Hilton Garden Inn
Thank barbaraaw2017
Management response:Responded 10 February 2017

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for...More

Reviewed 25 January 2017

Excellent service, clean and well maintained facility and rooms - really had everything you could want to make it a pleasant and relaxing stay. Staff is so friendly, and the little touches like drinks and snacks out in the lobby make it even more welcoming.More

Review collected in partnership with Hilton Garden Inn
Thank Jane M
Management response:Responded 10 February 2017

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$129 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Mason
#3 Family Hotel in Mason
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Mason
#3 Family Hotel in Mason
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (59)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
DawnM413
26 June 2015|
AnswerShow all 5 answers
Response from Laura A | Property representative |
We do not include breakfast, but we do offer a bed and breakfast package which purchased two kids under the age of 12 eat free.
0
Votes
Room Tips
"Check out Groeters next door for some great ice cream!"
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"Ask if your room is next to a storage closet."
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"go to top floor if you can"
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"King Jr. Suite was very roomy."
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