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Hampton Inn Massillon

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Hampton Inn Massillon
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237 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Massillon
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Showing 236: English reviews
Reviewed 10 November 2016

Beware when booking online. I googled Hampton Inn Massillon. I thought I'd selected the Massillon Hampton Inn website. Did not realize until after I booked and paid that the site was actually Reservations.com. I ended up paying $20.00 per night more than if I had selected the proper site. I realize it's my own fault but I was kind of...

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Helpful?
Thank Bob H
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear Bob H, I am pleased to hear you enjoyed your stay even though you had a rough experience booking a room on-line though a 3rd party website - it can be tricky. Next time you are in the area please contact us and we will be glad to assist you making your reservations. Kind Regards, Karen Rambach General Manager...

Columbus, Ohio
Reviewed 6 November 2016

Great experience. Staff was very nice. Service was prompt. Slept well. Rooms were clean. Loved that guest floors are key card access only. Convenient parking. 👍🏿👋🏾👌🏾👍🏿👋🏾👏🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👋🏾👋🏾👋🏾👋🏾👋🏾💕💕💕😀😀😀😀😀👋🏾👋🏾👋🏾👋🏾👋🏾👋🏾👋🏾👋🏾👋🏾👍🏿👍🏿👍🏿👍🏿👍🏿💕👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿💝

Review collected in partnership with Hampton
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Thank scharronk
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Hi Sharronk, I am so pleased to hear how much you enjoyed staying at our hotel while in the area! Please know I will be sure to pass on your kind comments to our staff. We also feel using the room key in the elevators is a great feature as well. Come back and stay with us soon. Kind Regards,...

Los Angeles, California
Reviewed 5 November 2016

This hotel is located right in downtown Massillon so it's a great location if in the area. It's quiet and clean. You are able to walk anywhere downtown and have easy access to highway 21. I would recommend this hotel to anyone Staying in the area. I will mention the design is a little cold. Even though it's an interior...

Review collected in partnership with Hampton
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Helpful?
Thank Avidrulz
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Hi Avidrulz, I am Karen Rambach, General Manager of the Hampton Inn - Massillon and I wanted thank you for the great review of our hotel! To hear how convenient our hotel was for you and that you would recommend we very much appreciate. Thank you and we look forward to having you visit with us again soon! Kind Regards,...

Fairhope, AL, United States
Reviewed 1 November 2016

We have used the hotel for our family reunion for twelve years and have always had an excellent stay. The hotel staff is very accommodating. The hotel is in a great location and closed to a great restaurant.

Review collected in partnership with Hampton
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Helpful?
Thank Ashley M
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear Ashley M, Thank you for the kind comments on our hotel and I am so pleased to know that you and your family always has an excellent stay with us. Thank you and we are looking forward to your Family Reunion next November of 2017! Kind Regards, Karen Rambach Hampton Inn - Massillon

Massilon, United States
Reviewed 30 October 2016

It was a bit confusing getting in because of the parking garage but the signs were clear. And since it was raining when I left, I was very appreciative of the inside garage. Staff were very friendly. Breakfast buffet was a little weak.

Review collected in partnership with Hampton
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Thank Terri P
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear Terri P, Thank you for taking the time to review our hotel. Please know we value all our guests opinions and I have noted yours so we can use them to help improve our services for our guests. It was also so nice to hear how friendly our staff was! Kind Regards, Karen Rambach General Manager Hampton Inn -...

Hershey, Pennsylvania
Reviewed 26 October 2016

We really enjoyed our stay hotel was very clean and staff was excellent. We definitely plan on staying again once we come into town and recommend this facility to family and friends slept very well and great customer service during check in and during complimentary break fast breakfast was okay wish that there were more gluten free options for those...

Review collected in partnership with Hampton
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Helpful?
Thank Dovonna S
Management response:

Hi Dovonna S, Hello from your friends at the Hampton Inn - Massillon! Thank you for sharing your stay, and we are so pleased to hear how much you enjoyed your stay. Please know we appreciate you mentioning more Gluten Free options for breakfast. It is something we will look into. Thank you again, and we look forward to you...

Reviewed 19 October 2016 via mobile

So letting it be known that not all Hamptons are the same, this Hampton had no business center, and the computer they did have had locks on the USB terminals and I was unable to work on a PowerPoint presentation. Also most Hamptons have an assortment of different pillows, firm, extra firm, medium etc. this had two types and neither...

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Helpful?
Thank Joseph s
Management response:

Dear Joseph S Greeting from the Hampton Inn Massillon! Thank you for the suggestion of having different pillow types on hand. Our business center does have the USB port locks for the safety of our guests, however our Guest Service Agents are able to remove them so you can accomplish your work. We also offer free photocopying for our guests...

Pittsburgh, Pennsylvania
Reviewed 16 October 2016

Great place to stay. Great rooms. All that you would expect from Hampton Inn. Parking was a little tight in the garage. The spots were a bit narrow so folks on larger vehicle were using every other spot. Very close to restaurants. Many within walking distance. Would definitely stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank F7239LEmichaelw
Management response:

Hi F7239LEmichaelw, Thank you for reviewing our hotel and I am so pleased to hear you enjoyed your stay with us! We hope to see you again soon. Your Friends at the Hampton Inn Massillon Karen Rambach General Manager

Newcomerstown, Ohio
Reviewed 15 October 2016 via mobile

Wife and I stopped by for a little over Nite get away. The rooms were nice and clean but maybe a little dated. The front staff was friendly and breakfast was good. Not a big fan of the parking garage located beneath the hotel. Overall nice hotel.

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Helpful?
Thank bigmcdaddy
Management response:

Dear bigmcdaddy, It is so nice to hear you had a nice stay for a little get-away! Yes we are unique with our hotel built on a Parking Garage but the good side is if it's raining or snowing you and your vehicle are covered. Thank you for reviewing our hotel, and we look forward to having you stay with...

Concord, United States
Reviewed 13 October 2016

The staff always greets me with a smile and the hotel is spotless. Plenty of variety when choosing breakfast. I've come to know several staff members and it's always good to see them again when I'm in town for business.

Review collected in partnership with Hampton
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Helpful?
Thank Angele B
Management response:

Hi Angele B, Thank you so much for reviewing our hotel, and I am delighted to hear about our staff and our spotless hotel. Please know I will be sure to pass on these comments to them. And we can't wait to see you again! Kind Regards, Karen Rambach General Manager

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Amenities

Highlights
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Massillon, Ohio hotel is located just 12 miles from Canton, Oh and the Pro Football Hall Of Fame. Our hotel has guestrooms and accessible rooms to accommodate all of your traveling needs. ... more   less 

Additional Information about Hampton Inn Massillon

Address: 44 First Street S.W., Massillon, OH 44647
Region: United States > Ohio > Massillon
Price Range: $136 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Massillon 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Massillon Hampton Inn
Hampton Inn Massillon Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Massillon staff and other travellers.
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Painesville
3 months ago

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Questions? Get answers from Hampton Inn Massillon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“because the hotel is built over a parking garage, all rooms are far above the street level and therefor quiet.”
 of 5 bubbles raidercat1, 1 Sep 2016 | Read review
“If you're booking multiple rooms, they have adjoining rooms available, which was really nice.”
 of 5 bubbles DE_madmike, 1 Aug 2016 | Read review
“We stayed in room 412. The bed was horrible.”
 of 5 bubbles amysT9441XT, 21 May 2015 | Read review
“Rooms on the 4th floor are on the same floor as the lobby”
 of 5 bubbles e_cal84, 8 May 2015 | Read review
“rooms off the street side might be alittle quieter”
 of 5 bubbles miaerrn10, 19 Nov 2014 | Read review
5 of 5