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Comfort Inn & Suites

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Comfort Inn & Suites
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167 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Chicago, Illinois
Reviewed 1 November 2016

It'll get the job done with some plusses and minuses. Though I'd book a stay someplace else if possible due to the terrible night's rest. Else requesting a 3rd floor room would be smart. Pros: 1) Service is great. Everyone who worked here from front desk to maids were very cheery. 2) Morning breakfast will fill you up (though the...

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Helpful?
Thank Hogues
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Hogues, Thank you for taking the time to complete our survey and share your experience! I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to...

Lake Havasu City, Arizona
Reviewed 26 October 2016

Cleanliness, comfort, reasonable, and ,most importantly, friendliness. The YOUNG ladies that are behind the counter are so very nicely personable. A great place to stay! Oh, and did I mention the excellent breakfast? But get there early before the apple fritters are gone!

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Helpful?
Thank FayalGuy
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear FayalGuy, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to...

Olean
Reviewed 17 September 2016 via mobile

Stopped here for an overnight rest stop. Hotel appears to be under going a badly needed update. We chose this hotel as it was next door to a Red Lobster and a local bar/restaurant chain called Frickers that we could walk to after a long day of driving. Room was fairly clean. Ok for the night.

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Helpful?
Thank Dave P
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Hi Dave, We are so glad to hear from you and to learn that we were able to give you a pleasant, clean room and convenient experience. Your comments on how we can further improve upon the guest experience are also very helpful to us. Thank you for taking the time to share your experience and we look forward to...

Lords Valley, Pennsylvania
Reviewed 13 September 2016

The room was comfortable, spacious and clean. This location has what appeared to be a nice pool and exercise room, but we had no time to try them out with our niece's wedding rehearsal looming over us the next day in Madison, WI. The breakfast was fairly well laid out and much better than the one offered at the Quality...

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Helpful?
Thank DavisRS
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear DavisRS, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price.T hank you for letting us know how impressed...

Glendive, Montana
Reviewed 8 September 2016

Handling a small sized U-Haul truck from New York State to Montana and time to shut down for the night. Good service. Nice hotel. Very good breakfast selections in morning. Room to park U-Haul and not be the way of other occupants' vehicles. Water handle in tub came off in our hands but was still able to use shower. Reported...

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1Thank Barry G
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Hi Barry G, Your positive review means a lot to us, We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Thank you for your feedback!

Green Bay, Wisconsin
Reviewed 29 August 2016

We stayed at this hotel for one night during a stopover on our way to Washington DC. The location of the hotel is great as it is right off the turnpike. Getting there is relatively easy, and parking wasn't an issue. Our check in was fast as we had made a reservation ahead of time, so everything was ready for...

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Helpful?
Thank Grnbayhusker
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast area. We appreciate your rating...

Aurora, Ohio
Reviewed 28 August 2016

Stayed for just one night while traveling across the state. The lady at check-in was very nice. Even though I was just there to sleep, she explained all the amenities to me. The room and bathroom were clean. The bed was a bit soft for me. But, I was able to catch a few hours of sleep before hitting the...

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Thank Angie_Ohio
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write this review and share your experience. It is heartwarming to hear of how our efforts to impress you with our hospitality, clean environment have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to...

Rodney, Canada
Reviewed 23 August 2016 via mobile

This Comfort Inn has nice clean rooms that are current and room had a fridge and microwave. Need and pulled ate comfortable as well. Hotel is close to restaurants and shopping mall is only 10 minutes away. Front desk attendant was not very friendly.

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Helpful?
Thank TheBugGuy
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and found the location to be so convenient for your needs. We look forward to...

Raleigh, North Carolina
Reviewed 13 August 2016 via mobile

Our room here was nice though the stopper in the tub did not work. The front desk was nice and the breakfast offered had fresh fruit which was a big plus. The hotel itself is in an out of the way place but quiet. We were thankful for a clean room and a good night's sleep .

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Helpful?
Thank Dixie H
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with the improvements to our tub.

Reviewed 12 August 2016

The website boasts a 3pm check in and Wifi. Upon arrival at about 3:15 we were told checkin is at 4pm. We left and drove around for a while. Arrived back at hotel about 4:45pm. Were told rooms were not cleaned yet and would be a little longer. We waited. Grandkids had wanted to swim is why we arrived the...

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Helpful?
Thank VC E
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your experience! I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn & Suites

Address: 1702 Toll Gate Drive, Maumee, OH 43537
Region: United States > Ohio > Maumee
Price Range: $126 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 78
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Maumee
Comfort Inn Maumee
Maumee Comfort Inn
Comfort Inn & Suites Maumee, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a 3rd floor room for a quiet stay.”
Hogues, 1 Nov 2016 | Read review
“East wing is closer to pool and exercise room.”
DavisRS, 13 Sep 2016 | Read review
“do not think there is a bad room, soundproofing was good - the hotel was fairly full but still quiet”
561williamh, 24 Jun 2016 | Read review
“even numbered rooms look out over the parking lot”
joepC1052PE, 26 May 2016 | Read review
“Do not sit near the trash receptacle in the eating area. Hadn't been washed out in a long time!”
lvs2trvl, 15 Apr 2016 | Read review
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