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Quality Inn & Suites Medina - Akron West

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Quality Inn & Suites Medina - Akron West
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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Reviewed 2 days ago NEW

Dirty carpets, mold in bathroom, hair in tub. Breakfast wasn't too bad though. Was over charged for room. Could not get just 1 extra pillow. I'll never stay here again!!! Don't bother staying here!!!!

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Helpful?
Thank sherri w
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking our online survey, we apologize for not meeting your expectations. We do hope you will give us another chance to surpass your expectations.

Reviewed 1 week ago

I booked the motel online and had a guaranteed rate. Upon check in, they wanted to charge additional fees - typical bait and switch. I usually book online and pre-pay. This time they didn't make me pre-pay, and what a mistake that was. I ended up paying $180.00 for a weekend. When I asked the manager about the extra fees,...

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Helpful?
Thank Wayne P
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to tell us about your recent stay. We apologize for failing to exceed your expectations while you were here. We do hope that you will give us another opportunity to surpass your expectations. We appreciate your business and look forward to having you and your family stay with us again.

Caledon, Canada
Reviewed 1 week ago

I thought this was an ok hotel until my credit card statement came in, and I noticed I was charged twice and only stayed one day. When I phoned the hotel the lady at the front desk said that I wasn't charged twice that they had charged me for stealing the blanket off the bed. I was mortified and she...

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Helpful?
Thank oneoauto
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking our online survey, we apologize for not meeting your expectations. We do hope you will give us another chance to surpass your expectations. We have already reversed that charge for you.

Reviewed 1 week ago

This is a great hotel, very clean, comfortable and quiet! I love that they are pet friendly with a reasonable pet fee. I travel often with my dog for agility and it is getting harder and harder to find nice hotels, that are pet friendly without a huge pet deposit. The rooms are very large, with a comfortable bed and...

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Helpful?
Thank Heather N
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

Niagara-on-the-Lake, Canada
Reviewed 4 weeks ago

We stayed here to break up a road trip from Lexington KY, to Ontario. The front desk staff were nice and friendly. Our room was clean and the breakfast in the morning was great. There was a pool and gym area that looked nice and clean but we didn't use either. It was located right off the highway. I would...

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Helpful?
Thank ideal21
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

Taylors, South Carolina
Reviewed 4 November 2016 via mobile

In area for a wedding. Couple of odd things first. You can only access the hotel from one direction and therefore you can only leave in opposite direction? It's an inconvenience requiring a U-turn on a fairly busy road. The bathroom is small, really small. That said it was pretty clean, beds were good(not great) really nice pillows. HVAC worked...

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Helpful?
Thank ianmoone49er
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do hope you will give us another chance to exceed your expectations. We look forward to having you and your family as our guests again...

Janesville, Wisconsin
Reviewed 24 September 2016

We were pleased with the room. The bed was comfortable. The room was clean and everything worked as expected. The bathroom was very small & cramped. We did like the sink being outside the bathroom which allowed us to be more efficient in the morning. The room included a refrigerator, micro-wave, coffee & tea maker & flat screen TV. This...

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Helpful?
Thank Mindy and Roger A
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

Canton, Texas
Reviewed 23 September 2016 via mobile

Stayed here for the air show in Cleveland. Hotel was nice, clean, and the pool was clean. Kid had fun. Gas station next door, place to eat right in front. Staff seemed friendly and helpful. Breakfast area is a bit small. I would stay here again. For the price no complaints .

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Helpful?
Thank travis c
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do hope you will give us another chance to exceed your expectations. We look forward to having you and your family as our guests again...

Marion
Reviewed 19 September 2016

we took off for a day/night away and ended up in Medina, OH this hotel was very clean, staff is super friendly. Front Desk lady could use a little helper- she was running front desk & making breakfast and still smiling and friendly! maybe someone called off ? not sure if this was the norm. but she is a worker...

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Helpful?
Thank Kenya M
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

Medina, Ohio
Reviewed 15 September 2016

rooms are fine, the outstanding feature of this hotel is the staff. they go out of their way to make you feel at home and accommodate your needs. exercise room is well equipped. the value, being a business traveler- is great

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Thank c0w41
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
14 Miles to Akron and 36 miles to Cleveland, the Quality Inn & Suites of Medina is close to the Medina Fair Grounds, Medina Toy and Train Museum, University of Akron, 1 mile from Medina Airport, and 3 miles from the hospital. Close to Fairlawn, Brunswick, Montross, Bath. ... more   less 

Additional Information about Quality Inn & Suites Medina - Akron West

Address: 2850 Medina Rd, Medina, OH 44256-8275
Region: United States > Ohio > Medina
Price Range: $71 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Medina - Akron West 2.5*
Number of rooms: 77
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Also Known As:
Quality Hotel Medina
Quality Inn And Suites
Holiday Inn Medina
Medina Holiday Inn
Quality Inn & Suites Medina - Akron West Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Medina - Akron West staff and other travellers.
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over a year ago

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Questions? Get answers from Quality Inn & Suites Medina - Akron West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book here. Check out the Super 8 next door.”
 of 5 bubbles waynep498, 28 Nov 2016 | Read review
“I stayed on the upper level close to door C. Very convenient to get things up to my room and easy to get my dog in and out for potty breaks”
 of 5 bubbles heathern90, 27 Nov 2016 | Read review
“we were on the 2nd floor at the end of hall it was quiet- stayed on a saturday night!”
 of 5 bubbles kenyam782, 19 Sep 2016 | Read review
“definitely not a suite, specifically #175”
 of 5 bubbles MinionsWeb, 10 Aug 2016 | Read review
“There is a part of the hotel which seems older than the other, so you may want to view your room. But they are all clean and well supplied.”
 of 5 bubbles bonnevivante2015, 23 Jun 2016 | Read review
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