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Holiday Inn Express Mentor (Lamalfa Conference Center)

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Holiday Inn Express Mentor (Lamalfa Conference Center)
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303 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Mentor (Lamalfa Conference Center)
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Showing 301: English reviews
Pittsburgh, Pennsylvania
Reviewed 23 February 2016 via mobile

Visiting Cleveland Clinic, easy drive to campus. Our two queen bed executive suite was large & clean. The happy hour appetizer was an excellent value. Bartender very generous in pouring drinks. Maria's hot breakfast had many options. Try the pancake "printer". Staff very attentive & responsive to our requests. Came back for a second night. Will return for future appointments.

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Helpful?
5Thank LydzKyd
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for your comments. We were glad that we could provide a calm relaxing stay while visiting the Cleveland Clinic. Our thoughts and prayers are with you and your family as you continue your wellness checks with the Cleveland Clinic. The staff will be delighted to welcome you back when visiting the area. Best Regards, Debora M....

Reviewed 23 February 2016 via mobile

Great location, next to shopping and food..front desk staff were very pleasant and helpful, the room was great, quiet, comfy..bathroom a little small and the heat adjustment in the bathroom was locked..pool was beautiful but only 2 tables to sit and watch kids, there are no extra chairs available, no towels in pool area, they have to be picked up...

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Helpful?
6Thank themfamly
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you so much for sharing your comments. I would like to address your comments and provide some clarification. The control in the bathroom is for the exhaust fan and is not a thermostat. It is set at the lowest setting so it will come on when the room temperature reaches 55 degrees. Our pool is the largest...

Lima, Ohio
Reviewed 13 February 2016 via mobile

Had a nice stay in mentor for our Big School girls basketball tournament. Williams at the front desk was great and Linda and Maria at breakfast were so pleasant and accommodating! Had a great stay! Very clean and comfortable. Breakfast was terrific. Would definitely recommend.

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Helpful?
5Thank Rebekah Y
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to recognize our staff and the service they provided during your stay. It is our hope that you will visit again in the future on a return trip to the Mentor area. Best Regards, Debora M. Neath General Manager

Reviewed 12 February 2016

Excellently maintained property in an ideal location with outstanding service and supporting staff. Beautiful clean rooms with flat screen TVs and a wonderful breakfast area. Plenty of restaurants and shopping nearby as well as easy access to major interstates. As a business traveler covering the Midwest, this property is a regular stop for me and ranks amongst the best I've...

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Helpful?
6Thank James T
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you so much for sharing your comments with our readers. We greatly appreciate the time that guest take to let us, as well as others know that they enjoyed their stay with us. We share all feed back with our employees so they can see that they do make a difference in making your stay an exceptional...

Des Moines, Iowa
Reviewed 12 February 2016

I really enjoyed my stay here. The staff is very friendly and professional. The kitchen staff are extremely helpful and courteous. The indoor pool is the perfect temperature. I stayed here for 4 weeks and will stay here again.

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Helpful?
5Thank Raymond B
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your experience with our TripAdvisor readers. We appreciate the time that you, the guest puts into a review. Reviews help new guests make a conscience decision on whether to stay with us or look for accommodation more to their needs. Thank you again for your awesome review. Best Regards, Debora...

Reviewed 12 February 2016

Extremely friendly staff Clean environment Excellent food Full size clean pool HUGE GUEST ROOMS -king bed, full size desk, leather love seat in sitting area (in guest room) bathroom is big, microwave and fridge in room Plenty of parking Prices are perfect WiFi in hotel for free,HBO on demand and a free on demand

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Helpful?
5Thank Jared R
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for the awesome review. We appreciate you taking the time to detail your stay and our facility. We have the largest expanded cable package and 50 MB upload and down load speed for our wireless. Whether you want a little or a lot we can accommodate! It is our hope that you will join us again...

Columbia, South Carolina
Reviewed 11 February 2016 via mobile

Easy check in friendly staff and the room was real clean nice place. Almost anything to eat nearby.plenty of tv channels flat screen easy on and off close to I 90.breakfast is served first thing to start off a good day.

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Helpful?
5Thank danny s
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your experience with our readers. Thank you for letting potential guest how close we are restaurants and our easy access off the interstate. We look forward to welcoming you back for any future stays when visiting the Mentor area. Best Regards, Debora M. Neath General Manager

Syracuse, New York
Reviewed 9 February 2016

Clean hotel with new carpet, appealing interior decorating, and very comfortable and clean rooms (loved the shower head!). The breakfast room is very pleasant, and the staff member, Linda, was welcoming and a pleasant personality to start the day. Definitely would stay again.

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Helpful?
5Thank skn5007
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your experience with our readers. We greatly appreciate you taking the time to let us know about stay and interaction with our staff. Our breakfast ladies are awesome. Linda definitely makes you feel at home and is always attentive. We look forward to having the opportunity of welcoming you back for a future stay....

Brighton, Michigan
Reviewed 5 February 2016

I am an experienced traveler. My wife and I were visiting family during a stressful time and slept in a bit. Didn't come down for breakfast until 9:32 and found the breakfast room had closed. Maria, the hostess, re-opened the dining room for us, re-heated some eggs and was one of the most pleasant and helpful people as I have...

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Helpful?
5Thank Jim P
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Jim P, Thank you so much for taking the time to respond and let readers know about your stay. It does not surprise us that Ms. Maria went above and beyond to impress you. Maria as well as all of our staff will make you feel at home and go out of their way to insure that your stay...

Worthington, Ohio
Reviewed 5 January 2016 via mobile

This Holiday Inn is a go to for our family when visiting Mentor. The rooms are clean and the staff is friendly. We especially like the pool. It is a large pool with shallow depths on either end. The breakfast area is standard Holiday Inn fare, but Lisa and Linda keep the place clean and well stocked and they make...

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Helpful?
7Thank obx4ever
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for your comments regarding your recent stay with us. We greatly appreciate your time in sharing your thoughts and experience. We opted out of the hot tubs in the pool area for two reasons. Hot tubs are not kiddie pools as some parents believe them to be. The temperature that the hot tubs are to be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more   less 

Additional Information about Holiday Inn Express Mentor (Lamalfa Conference Center)

Address: 5785 Heisley Rd, Mentor, OH 44060-1883
Region: United States > Ohio > Lake County > Mentor
Price Range: $127 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Mentor (Lamalfa Conference Center) 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor
Holiday Inn Mentor
Mentor Holiday Inn
Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and other travellers.
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2 months ago
over a year ago
Madison Heights, Virginia
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Questions? Get answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you forget anything they have a vending machine full of everything you can think of. I believe the most expensive this in there was $2.”
 of 5 bubbles sarahB4567OZ, 5 Feb 2017 | Read review
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 of 5 bubbles Barbara1997, 9 Jan 2017 | Read review
“Make sure you request the second or third floor if you get cold easily. . The higher you go in the hotel the higher the temperature.”
 of 5 bubbles Molehead, 8 Jan 2017 | Read review
“The higher the number of the room, the farther away from the elevator.”
 of 5 bubbles Turtlewitch, 4 Dec 2016 | Read review
“Every room is fantastic trust me when I say you are getting the best for your money hands down.”
 of 5 bubbles jimv506, 21 Oct 2016 | Read review
5 of 5