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    WoodSpring Suites Cleveland Mentor

    5640 Emerald Ct, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060-1869
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$82
          US$75
          SAVE US$7
          US$82
          US$75
          SAVE US$7
          US$82
          US$75
          SAVE US$7
          Traveller (6)
          Room & Suite (5)
          Dining (2)
          Holiday Inn Express Mentor (Lamalfa Conference Center)
          311 reviews
          #2 of 9 hotels in Mentor
           
          Comfort Inn
          426 reviews
          #1 of 5 hotels in Painesville
           
          Americas Best Value Inn-Mentor/Cleveland
          50 reviews
          #8 of 9 hotels in Mentor
           
          Residence Inn Cleveland Mentor
          174 reviews
          #3 of 9 hotels in Mentor
           
          Overview
          • Excellent59%
          • Very good14%
          • Average12%
          • Poor5%
          • Terrible10%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Non-Smoking Rooms
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Laundry Service
          Self-Serve Laundry
          2.0 Star Hotel
          All hotel details
          Offers from WoodSpring Suites Cleveland Mentor
          Offers & Announcements: Now a Pet-Friendly Hotel
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          Holiday Inn Express Mentor (Lamalfa Conference Center)
          311 reviews
          #2 of 9 hotels in Mentor
           
          Comfort Inn
          426 reviews
          #1 of 5 hotels in Painesville
           
          Americas Best Value Inn-Mentor/Cleveland
          50 reviews
          #8 of 9 hotels in Mentor
           
          Residence Inn Cleveland Mentor
          174 reviews
          #3 of 9 hotels in Mentor
           
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (55)
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          1 - 5 of 54 reviews

          Reviewed 3 weeks ago via mobile

          Great price but missing many basic hotel amenities. Kitchen with no dishes? No coffee maker or toaster. What's the point of the kitchen? Free wifi did not work, but pay wifi did... hmmm. However I found the room clean and the TV service acceptable. Air...More

          Thank Bop1234
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 1 week ago

          I apologize you weren't impressed during your stay with us. We'll be sure to look into everything you brought to our attention. I wish you well on your future travels and hope you will give us another try.

          Reviewed 19 May 2017

          Terrible customer service - I reserved a week and showed up a day late. Staff cancelled my reservation and charged a fine, and created a new reservation which I had to pay for. They told me that I had reserved the room, so they had...More

          Thank Eben M
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 1 week ago

          I'm sorry you had that experience with our hotel. I wish you well on all your future travels.

          Reviewed 2 May 2017 via mobile

          Trainees checking us in. Strike 1. Room with kitchenette. No dishes. Strike 2. Giant hairball on back of toilet! Strike 3. I don't care how cheap the room is, I do have standards! No lamps in room. Light switches control lights. One at door. One...More

          Thank Darla S
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 16 May 2017

          We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

          Reviewed 9 January 2017 via mobile

          We stayed at this location 4 weeks and had at least 3 double rooms during our stay. Bob went out of his way to make sure we received the best available rates (based on the offers at the time). Niki was more than helpful and...More

          Thank Scott S
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 12 January 2017

          We would like to thank you for the review and sharing your experience with us. WoodSpring Suites strives to accommodate all of our guest and their needs and make their time with us enjoyable. Glad to hear we were able to do that for you.

          Reviewed 29 October 2016

          I have been in this hotel for over a month and I have enjoyed my stay until my new place came open. The staff there mad me feel like I was at home and helped me with situations I needed help with. The room I...More

          Thank Joe M
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 12 January 2017

          We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again.

          Holiday Inn Express Mentor (Lamalfa Conference Center)
          311 reviews
          #2 of 9 hotels in Mentor
           
          Comfort Inn
          426 reviews
          #1 of 5 hotels in Painesville
           
          Americas Best Value Inn-Mentor/Cleveland
          50 reviews
          #8 of 9 hotels in Mentor
           
          Residence Inn Cleveland Mentor
          174 reviews
          #3 of 9 hotels in Mentor
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Microwave
          • Refrigerator in room
          Details
          • Price range
          • US$51 - US$95 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Suites
          • Number of rooms
          • 117
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, getaroom.com and Cancelon so you can book your WoodSpring Suites Cleveland Mentor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Ohio >
          • Lake County >
          • Mentor
          • Also Known As
          • Value Place Mentor Hotel Mentor ,
          • WoodSpring Suites Cleveland Mentor Ohio
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          Traveller (6)
          Room & Suite (5)
          Dining (2)
          Hotel & Grounds (13)
          Bathroom (1)
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          Nearby Attractions
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          Questions & Answers
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          Room Tips
          "Stay away and go to a real hotel"
          Read review
          "The room was clean with the exception of the floor. The room was noisy. But, I am not really picky and would..."
          Read review
          "Go to any employee for help; except Trisha."
          Read review
          "3rd floor back side of Bldg."
          Read review
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