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Sonesta ES Suites Cleveland Airport

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Sonesta ES Suites Cleveland Airport
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216 Reviews from our TripAdvisor Community

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Showing 214: English reviews
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Reviewed yesterday NEWvia mobile

Rick was absolutely amazing. I couldn't ask for a better host. He helped me and my friend with everything we needed made our stay wonderful and the room was beautiful. I want to stay again with the same room. We will be back and stay longer. Room was clean and had everything we needed including pots and pans and everything...

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Helpful?
Thank Crystal M
Cleveland, Ohio
Reviewed 2 days ago NEW

Rick from the front desk, has accommodated us to have a very comfortable stay. Whenever we go Elyria, OH, we always stay at Sonesta Suites, which used to be Residence Inn. One important thing in a vacation is to have the best and comfortable place to stay, and Rick provided it for us. This place is like our home.

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Thank bbut24
Greece, New York
Reviewed 2 days ago NEW

Rick thank you for your hospitality. The suite you provided was sooooo beautiful. I cant believe the price we paid for such a great suite. I do recommend this Sonesta ES to everyone coming to the Cleveland area. Awesome place to stay a home away from home . The accommodations and suite was wonderful. Here for a convention and have...

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Thank jan532017
Cleveland, Ohio
Reviewed 4 days ago NEW

Rick at the front desk was awesome! He took very good care of us. Our unit was very clean and having the kitchen was a real plus. The beds are comfortable and everything was decorated so nice. We will definitely be back when we're in Cleveland again.

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Thank 744mom
Reviewed 1 week ago via mobile

Room is great, clean and more than enough room for my family. Rick at the front desk was amazing. Went out of his way to accommodate my party of 6 even though he was busy, and gave my kids treats for our Easter visit. He even called to make sure we were happy with our room when we had time...

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Helpful?
Thank Sonya B
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for taking the time to share your experience. We here at the Sonesta Cleveland Airport are very fortunate to have so many wonderful employees and Rick is certainly one of them.

Reviewed 1 week ago

suites have full kitchen and living room area, bathroom was rather small but clean. It was a perfect place to relax before a flight. Left car there for week and it was only $20 for the week, much cheaper than airport!

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Helpful?
Thank Patti G
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for your comments. I am happy we were able to accommodate your needs!

Cranberry Township, Pennsylvania
Reviewed 2 weeks ago

The rooms were a great efficiency place to stay, with a workable kitchen, fireplace and the most comfortable beds! I have a bad back and rarely stay in a place where I can sleep the whole night without pain. These beds were great and I got two nights of 8 hours of sleep. I also enjoyed the breakfast here, which...

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Helpful?
Thank rkruk17
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for taking the time to go online and share this review. I am so happy that we were able to accommodate your needs and most importantly, that you were so comfortable in our new beds!

Reviewed 2 weeks ago via mobile

The staff here is some of the best customer service I've​ experienced in some time. Rick at the front desk went above and beyond not just for me and my family but as I waited my turn I witnessed Rick making each guest that walked in was treated like they were the most important guest. Rick is very professional and...

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Helpful?
Thank bjhill75
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you so much for sharing your positive experience! We are so fortunate to have so many genuinely friendly people on our staff and I so appreciate your recognition.

Toronto
Reviewed 2 weeks ago

One night here on way to Florida. Very spacious with fire[lace, full kitchen, sitting area, and all very new and clean. Very comfortable. Included wonderful hot dinner Tuesday to Thursday (thanks Emmet for making dinner so nice for us!) and breakfast each morning.. Personalized greeting from Ryan Corrigan made us feel very welcome. Definitely back here next time join Cleveland,

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Helpful?
Thank GlenToronto
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for taking the time to share your experience. I am so glad that you found Sonesta and I will pass along your kudos to Emmett and Ryan.

Reviewed 2 weeks ago via mobile

Doing the last 5 years I had stayed at serval hotel and I have to say " Sonesta" rank among the best. If not the best, what had caught my attention while I was driving up was the style of the hotel. It just not one big box full with room. They have an unique design they remind me of...

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Helpful?
Thank Alexm M
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for your comments. We are so proud to be part of the Sonesta family. I will pass your kudos along to Rick!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Sonesta ES Suites Cleveland Airport, is a surprisingly different take on all-suite, extended-stay accommodations. Located minutes from Cleveland Hopkins International Airport, our convenient hotel offers apartment-style accommodations and a complimentary airport shuttle, plus the comfort, service and Everyday Surprises you expect from Sonesta. Whether you're here to connect to a flight, meet with colleagues from one of the many surrounding businesses or take in the pleasures of Cleveland's lakeside setting, you'll be glad you found us. Our studio and two bedroom loft suites help you spread out and stay on task. And a fully-equipped kitchen helps you control your costs, as do our free daily breakfast and free parking. The hotel is moments from I-480, I-80 and I-71 and 25 minutes from downtown. ... more   less 

Additional Information about Sonesta ES Suites Cleveland Airport

Address: 17525 Rosbough Blvd, Middleburg Heights, OH 44130-2580
Region: United States > Ohio > Middleburg Heights
Price Range: $138 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Cleveland Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Residence Inn Cleveland Airport Hotel Middleburg Heights
Residence Inn Middleburg Heights
Middleburg Heights Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Cleveland Airport staff and other travellers.
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Warner Robins, Georgia
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Flat Rock, North Carolina

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Questions? Get answers from Sonesta ES Suites Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the side of the hotel away from the freeway.”
rkruk17, 9 Apr 2017 | Read review
“Rooms away from highway are quiet”
M915ONtimh, 4 Apr 2017 | Read review
“Ask for a second floor room”
RunnerGirlOH, 15 Mar 2017 | Read review
“You have a choice of a 3-story building or a series of separate buildings that house 8 rooms each.”
WaltripWoman, 13 Mar 2017 | Read review
“love the fireplaces in the rooms - very cozy”
kimmyp918, 26 Feb 2017 | Read review
5 of 5