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TownePlace Suites Cleveland Airport

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Traveller (53)
Room & Suite (46)
Dining (3)
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Overview
  • Excellent27%
  • Very good41%
  • Average17%
  • Poor11%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (118)
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All reviewsbedroom suitetowne place suitesfull kitchencleveland airportgranite countertopscheck in was easythree roomsrooms are comfortablebagelssofa bedrestaurants in the areavisit familywould stay here againfresh fruitcomplimentary breakfastparking lottransplant
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11 - 15 of 118 reviews
Reviewed September 17, 2017

I stayed for a week here and the service was friendly and the room quite comfortable, but overall the place was definitely old and felt it. The hall carpets were all stained and the doors marked up. The couch in the room looked like it...More

Thank Ingrid S
Reviewed September 6, 2017

A group of six adults booked three rooms here during Labor Day weekend and stayed three nights. We loved the staff who all provided great customer service and were very helpful and attentive. We made use of the pool every day - it's small but...More

1  Thank Semi-Retrd
Reviewed August 22, 2017 via mobile

Everything was great comfy bed clean room. We used indoor and outdoor pool was in a great location and very private recommend to anyone couples or business defiently worth the stay and price. Will defiently stay again

Thank Paris B
Reviewed August 9, 2017

This hotel is dirty and old. Yuck! I wouldn't never stay here again. Definitely go to the Courtyard instead. Much nicer! The hotel is very cramped as well. Just too small. Rooms are tiny. Beds are old. Don't do it!More

Thank TheEBae
Response from Stephanie M, General Manager at TownePlace Suites Cleveland AirportResponded August 10, 2017

Dear Stephanie M, Thank you for taking the time to provide feedback in regards to your recent stay at the TownePlace Suites Cleveland Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

Reviewed July 19, 2017 via mobile

What an absolute awful place! They "oversold" and forced us to a sister property. We originally had a hotel room with two rooms and plenty of sleep in arrangements for our family of five. Our replacement room had two Queen beds and was extremely small....More

Thank GaylordTraveler
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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$102 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (46)
Dining (3)
Questions & Answers
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Avery008
June 5, 2015|
AnswerShow all 4 answers
Response from lmc8788 | Reviewed this property |
I've never been charged for parking....
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Room Tips
"Ask desk clerk on why the rooms were overbooked, if you have ice service, etc. I'm very disappointed in..."
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"Hotel is parallel to I-71 so expect that if we had stayed there, freeway noise would be a problem for..."
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"Our stop at the front desk was first and last visit."
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"If you are mobility/walking challenged request a room close to the elevator because the elevator is MUCH..."
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