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Sheraton Mustika Yogyakarta Resort and Spa

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#4 of 20 Hotels in Depok
Certificate of Excellence
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Sheraton Mustika Yogyakarta Resort and Spa
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976 Reviews from our TripAdvisor Community

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Showing 716: English reviews
Singapore, Singapore
Reviewed 1 week ago

This is a charming, old world beautiful hotel-with an amazing view of the volcano. It's not brand new, but that is part of the fun! Exciting to see some good changes in the hotel with the new manager! Love the new coffee and our room has had some excellent improvements as well. The hotel is not new, but it's charm...

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Helpful?
4Thank PilgrimStranger
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear PilgrimStranger, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for giving us the opportunity to have extended our hospitality to you during your recent stay. It is a joy to learn that you found our location enjoyable since Sheraton Mustika Yogyakarta Resort & Spa have the unique advantage of having heritage accommodation styles as an elegant...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

We came without high expectations and were very pleasantly surprised by the Sheraton Mustika. It is very well placed to get to the airport (5mins) and prambaban, heading into the city takes between 20 and 30 mins depending on traffic. The food at the Indian restaurant is very tasty, and was reasonably priced. The butter chicken was very tender and...

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Helpful?
Thank Gbrooker
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Gbrooker, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Firstly, we would like to thank you for choosing Sheraton Mustika Yogyakarta Resort & Spa, we appreciated the time you spent to share your thoughts with us. I am delighted to know that you enjoyed our Indian Restaurant, Ganesha Ek Sanskriti. And It is also a pleasure to know...

Jakarta, Indonesia
Reviewed 2 weeks ago

This hotel is really old, it has a lot of potential though we think that they need major renovation. The toilet is smelly and it needs to get fixed. Also, the quality of food may need to be improved. When we were waiting for dinner, the waitress was giving bread only to some of us and did not even ask...

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Helpful?
Thank napoleon_sawai
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear napoleon_sawai, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! I appreciate your time in sharing this very important feedback and I am sorry to learn that we did not meet your expectations. We do value your constructive feedback and please be rest assured, your feedback will certainly be taken into consideration when the nearest refurbishment will be planned....

Reviewed 2 weeks ago via mobile

we were very impressed with this hotel for 6 days we stayed there. good service standards, staff were friendly and very helpful to our needs. so we felt like at home. very comfortable and extremely flexible.

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Helpful?
Thank Evi Juliana G
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Evi Juliana G, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for sharing your experience after staying with us. I am delighted to learn that your stay with us has proved to be extremely memorable and you are enjoying your experience at Sheraton Mustika Yogyakarta Resort & Spa. I am glad that you enjoyed our service...

Reviewed 3 weeks ago via mobile

Was pleasantly impressed with the staff and service my sisters and I received while staying in this hotel from the 19th-22nd December. The hotel is huge and we were greeted by all staff we walked past. After a night, the staff could recognise us well which shows how attentive they are to the guests - we came to the hotel...

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3Thank Yana M
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Yana M, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! We are so delighted to know that you impressed with our service. We pride ourselves on providing the highest level of service, with team members who are committed in creating lasting memories for our guests. The small details mattered, and I thank you for bringing these up to...

Reviewed 3 weeks ago via mobile

This takes me very long to review. I remembered we checked in at 11pm at night. Checkin was quick. So that was good. We were just on transit to go to the airport the next morning. We booked the room that has mountain view. The room was awful. Smell of mildew. Dirty, soiled bedsheet. Spiderweb on one of the bedside...

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1Thank Freya S
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Freya S, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you very much for taking the time to post your review on Trip Advisor. I am delighted to learn that you were pleased with our beautiful hotel. We are most concerned that you have left with such a negative feeling about our resort and I sincerely regret...

Los Angeles, California
Reviewed 3 weeks ago

The hotel like what everyone said is old but is actually acceptable in my opinion. The best part about the hotel is the staff especially the staff in club lounge (Ms Winda Mega). The hotel also have complementary pickup and sending off service to the airport and 5 times a day shuttle to Marliaboro so if you time your schedule,...

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Helpful?
2Thank Vin123
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Vin123, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! We are so delighted to know that you impressed with our servive. We have the unique advantage of having heritage accommodation styles as an elegant Javanese architecture room with unique ornaments offers you a view to the lush tropical garden or Grand Merapi Volcano greets you every morning on...

Reviewed 3 weeks ago

I spent 3 nights at this hotel at the beginning of my vacations in Indonesia. The hotel is lovely and it is equipped with all short of amenities including spa, gim, swimming pools, transportation to the airport and Malioboro. My room was very spacious and looking towards the pool and the volcano (great view). During weekends, at the lobby, a...

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Helpful?
1Thank James J
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear JamesJ, Thank you for sharing your thoughtful review on Tripadvisor. We are delighted to know that you had an abundance of memorable experiences at our resort. We will share your words with the entire team of our resort as they will be pleased to hear that they had enhanced your stay. We do our utmost to ensure our valued...

Singapore, Singapore
Reviewed 4 weeks ago

Stayed there for one day .... very nice hotel at a competitive price. Good food choices ... includes an Indian restaurant as well. Rooms very nicely decorated .. and the best part is the location ... just 5 mins drive from the airport. Staff very courteous and helpful. Could not arrange a hotel car though at 1 hour notice ......

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1Thank SanCha C
Reviewed 4 weeks ago via mobile

We chose the Sheraton as they had a deal with 52% discount and the photos looked really good. We were not disappointed. Our room was spacious and clean with a view over the gardens, I think that a pool or volcano view would have been better but for what we paid you can't expect that. The pool is really lovely...

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2Thank Jacky D
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Jacky D, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! We are so glad that you enjoyed your recent stay, from the resort’s room, the cuisines and the facilities. We do our utmost to ensure our valued guest pampered with the product and services we offer and with this feedback its shows that we are on the right...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Sheraton Mustika Yogyakarta Resort & Spa is offering unbeatable access to the must see attractions in the region, close to the UNESCO World Heritage Sites, and just minutes from International Airport. The night clubs entertainment are just within walking distance as it is in the hotel complex. In their warmly decorated guest rooms and suites, guests will enjoy private balconies and the signature Sheraton Sweet Sleeper(TM) Bed - a nine-layered custom-designed ensemble boasting an exquisitely comfortable, plush mattress, fluffy down hypoallergenic pillows, crisp cotton sheets, cozy blanket and signature blanket and duvet. Hotel guests will enjoy dazzling views of the garden, pool, and mountain. ... more   less 

Additional Information about Sheraton Mustika Yogyakarta Resort and Spa

Address: Jl. Laksda Adisucipto KM 8.7, Depok, Yogyakarta 55282, Indonesia
Region: Indonesia > Java > Yogyakarta > Depok
Price Range: $78 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mustika Yogyakarta Resort and Spa 4.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Sheraton Mustika Yogyakarta Hotel Yogyakarta
Sheraton Yogyakarta
Yogyakarta Sheraton
Hotel Style:
#3 Spa Hotel in Depok
#3 Luxury Hotel in Depok
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mustika Yogyakarta Resort and Spa staff and other travellers.
8 questions
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Hillsboro
10 months ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Sheraton Mustika Yogyakarta Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unusual that lobby is on floor eleven. My room was on fourth floor and had to take elevator down to fourth floor. Just unusual.”
 of 5 bubbles G8890AQthomasb, 18 Jan 2017 | Read review
“Vulcano view”
 of 5 bubbles minge2017, 18 Jan 2017 | Read review
“Get a up high with a view of the pool and the volcano!”
 of 5 bubbles PilgrimStranger, 8 Jan 2017 | Read review
“Try getting a lagoon access room. The rooms with smaller numbers are quieter.”
 of 5 bubbles Vin123, 27 Dec 2016 | Read review
“rooms looking towards the volcano are great”
 of 5 bubbles A5540KDjamesj, 25 Dec 2016 | Read review
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