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Sheraton Mustika Yogyakarta Resort and Spa

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Sheraton Mustika Yogyakarta Resort and Spa
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1,011 Reviews from our TripAdvisor Community

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Showing 743: English reviews
Surabaya, Indonesia
Reviewed 21 July 2015

Enjoyed my favorite cocktail - the Singapore Sling while enjoying sunset at Suko Wine Lounge was one of the best moment during my stay in Sheraton Mustika Yogyakarta. The Lounge located at the 7 floor with beautiful poolside view in the afternoon and romantic sunset view in the evening, Cozy Romantic. I prefer lagoon access room, cos i can go...

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Helpful?
1Thank N0vee
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear N0vee, thank you for sharing your experience on Trip Advisor, we are glad to have been able to offer you a good experience. It is always happy to know that what we offer has been met your expectation. It is really encouraging to read that you found our facilities really cozy and comfortable. Your review about our service, location...

Warsaw, Poland
Reviewed 16 July 2015

Pros: - The best breakfast ever! - Location close to the airport - Free shuttle to/from the city center and the airport - Nice terrace with a nice view - Great outside pool - Quiet - Good wifi Cons: - The bathroom was not perfectly clean - We had some problems with air conditioning (it was turning on automaticaly when...

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2Thank Tomasz G
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Hi Tomasz G, thank you for sharing you experience with us, your comments toward us is highly appreciated. We are glad to know that you found our hotel to be comfortable which make you had a wonderful and memorable stay. However, we also apologized for mistake that we done to you and we will do refreshment training to our associates...

Reviewed 12 July 2015

Staying in the 2nd floor is also good for my family, the location is closser with the jogging track and also closser with the praying place for the inhouse guest. recommended hotel for enjoying the vacation in yogyakarta. Have fun..

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2Thank Daffasp
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Daffasp, thank you for a great review that you had share. It is great to hear that you had a wonderful time with us and hopefully it was not your last visit to Sheraton Mustika Yogyakarta Resort & Spa. Looking forward to welcome you back.

Bengaluru, India
Reviewed 6 July 2015

We stayed in Sheraton Yogyakarta between 6th and 10th June 2015. In the first room assigned to us the AC did not work at the time of moving in. Since we were going to Parambanan, I requested reception staff to change my room or to have the AC attended to. After we returned back, a set of negotiation and we...

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Helpful?
Thank Krishnancs
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Krishnancs, thank you for sparing your time to review our hotel and share your experience to us. We do apologize for inconvenience caused by our facilities did not meet your expectations. I have forwarded your comments to related department head. Hope that you will return and give us a second chance to show you our best service. Look forward...

Atlanta, Georgia
Reviewed 2 July 2015

This is the closest stars hotel to the airport, staying here in your last day of your trip probably a good idea. They charged you for breakfast and we decided not to take it. We ordered room service during the lunch, 4 indonesian food and 1 chinese food. Out of 5 dishes, only one that tasted good, the chinese food....

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2Thank Camelia W
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Camelia W, thank you for your review on Tripadvisor, It is disappointing to read that we have not met your overall expectations and we surprised to read your comment about our service and food in our restaurant. After read it, we soon discuss it with related department head and do investigation for this issue so things like this never...

Hong Kong, China
Reviewed 29 June 2015 via mobile

On our visit to Borobudur & Prambanan, we stayed in this hotel. The sheraton starwood club access was quite decent though the snacks were very limited. Ganesh, their restaurant belonging to 'Indian' cuisine was just good but not spectacular. We went there twice but had to wait each time to get our orders served. And once they served our dish...

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1Thank OhOhSe7en
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Hi OhOhSe7en, thank you for sharing your recent experience. Your comment toward us is highly appreciated because we value such feedback which it allows us to make future stays better. For your information, we are refurbishing our room gradually now. Again, thank you for giving us input and hope we have a chance to welcoming you back at our resort...

Yogyakarta, Indonesia
Reviewed 28 June 2015

When my daughter holiday season, we travelling to Yogyakarta. As usual, we choose to stay at Sheraton Mustika Yogyakarta for several day. Coinciding with the month of Ramadhan. Room price offered is also interesting, with a package of breakfast and dinner special Ramadhan. Still with a very cozy atmosphere and beautiful scenery, I was not bored to stay longer here....

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1Thank F-Hira
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear our beloved guest, Thank you so much for your review, we're trying to give the best service for our guests. Hope to see you soonest at our property once again.

Kuala Lumpur, Malaysia
Reviewed 28 June 2015

Great customer service and attentive to my request, good facilities and near to airport. Miss the comfy pillow and also cleanliness. Just feel that the indoor swimming pool is not well maintained and the room internet connection is very bad, hope management can look into it.

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3Thank desmond_fantasy
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Halo desmond_fantasy, we are grateful for your review to us. It is great knowing that you feel satisfy with our service and facilities. However, we do really apologize for not being able to recover your experience and assist in providing the best service. Your feedback has been noted and shared because the issues that you shared are a serious concern...

Bukittinggi, Indonesia
Reviewed 26 June 2015

The hotel is located being so near from the airport. The position of building like the top of hill, and far away from highway. So it is not noisy and I get a very good view from there. In fact, the lobby is on the 7th floor, and the rooms go down from the 6th to 1st floor. The hotel...

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3Thank e_fity
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear e_fity, It was truly a pleasure having you as our guest during your recent visit to Yogyakarta. Your valuable review about our hotel is highly appreciated and we do thank you for that. It is our honored to serve you better and give distinctive experience to you while you were staying with us. We will forward your review to...

jakarta
Reviewed 18 June 2015

Last week i stayed in Sheraton Mustika Yogyakarta, i have been to jogja couples of times but this is the first time i stayed in here. The location is strategic it's realy near the airport only 10 minutes by car. The hotel is unique , the lobby is on Level 7 and the room is on level 6 - 1...

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1Thank TyasAbidin
Executive_Office_SMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear TyasAbidin, thank you for the review of our hotel! We are very pleased to hear that you enjoyed your stay with us. We have well noted your feedback to make sure and improve our consistency in service and facilities. We would be delighted to welcome you back at our resort.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Mustika Yogyakarta Resort & Spa is offering unbeatable access to the must see attractions in the region, close to the UNESCO World Heritage Sites, and just minutes from International Airport. The night clubs entertainment are just within walking distance as it is in the hotel complex. In their warmly decorated guest rooms and suites, guests will enjoy private balconies and the signature Sheraton Sweet Sleeper(TM) Bed - a nine-layered custom-designed ensemble boasting an exquisitely comfortable, plush mattress, fluffy down hypoallergenic pillows, crisp cotton sheets, cozy blanket and signature blanket and duvet. Hotel guests will enjoy dazzling views of the garden, pool, and mountain. ... more   less 

Additional Information about Sheraton Mustika Yogyakarta Resort and Spa

Address: Jl. Laksda Adisucipto KM 8.7, Depok, Yogyakarta 55282, Indonesia
Region: Indonesia > Java > Yogyakarta > Depok
Price Range: $79 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mustika Yogyakarta Resort and Spa 4.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Sheraton Mustika Yogyakarta Hotel Yogyakarta
Sheraton Yogyakarta
Yogyakarta Sheraton
Hotel Style:
#4 Spa Hotel in Depok
#4 Luxury Hotel in Depok
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mustika Yogyakarta Resort and Spa staff and other travellers.
8 questions
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Hillsboro
over a year ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Sheraton Mustika Yogyakarta Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views were great, and we were upgraded to a Suite.. they offer packages when you check-in regardless of what you book. Ask and be surprised!”
 of 5 bubbles sriv280, 18 Mar 2017 | Read review
“near swimming pool”
 of 5 bubbles asokadas, 13 Mar 2017 | Read review
“Take all what staff give to you, it will be perfect”
 of 5 bubbles nieljulu, 22 Feb 2017 | Read review
“Unusual that lobby is on floor eleven. My room was on fourth floor and had to take elevator down to fourth floor. Just unusual.”
 of 5 bubbles G8890AQthomasb, 18 Jan 2017 | Read review
“Vulcano view”
 of 5 bubbles minge2017, 18 Jan 2017 | Read review
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