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10/07/2017 11/07/2017
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    The White Hart

    Ford, Salisbury SN14 8RP, England
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    10/07/2017 11/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (65)
          Dining (8)
          Room & Suite (3)
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          Overview
          • Excellent42%
          • Very good26%
          • Average17%
          • Poor9%
          • Terrible6%
          Travellers talk about
          “white hart” (107 reviews)
          “the pub” (60 reviews)
          Free Wifi
          Free Parking
          Non-Smoking Hotel
          Restaurant
          Bar/Lounge
          Pets Allowed
          All hotel details
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (380)
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          1 - 5 of 375 reviews

          Reviewed yesterday

          It was the perfect venue for our Granddaughter's wedding. A pretty location . We had super food as the chef not only knew how to present a great menu , but together with waiting staff ensured no-one had to wait for their table to be...More

          Thank childof39
          Reviewed 1 week ago

          We only stopped for lunch, during a day's walk in the area. Itv ws a welcome sight after about eight miles on a hot day and we enjoyed the rest and the food. Staff were friendly and the public house was very attractive.

          Thank ColinBern
          Reviewed 1 week ago

          This was our first trip to the UK, and from the beginning we planned to experience a typical English countryside atmosphere. After searching for some references, we finally decided to visit Castle Combe and spend the night at The White Hart Inn, which is mentioned...More

          Thank Angga Elgana A
          Reviewed 2 weeks ago

          Excellent location for visiting the area and beautiful villages of Bibury and Castle Combe. Lovely room with en suite etc and tea and coffee provided. Adequate continental breakfast included in the bed and breakfast price, however a cooked breakfast is extra. The problem with the...More

          Thank harley7642
          Reviewed 2 weeks ago

          This hotel is in an idyllic position next to the river. The room was very nice with large comfortable bed, bath and separate shower and a real coffee maker. Staff were very friendly. Breakfast was very nice and freshly cooked. Also had dinner at the...More

          Thank BCD2013
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$117 - US$153 (Based on Average Rates for a Standard Room)
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 11
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your The White Hart reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Wiltshire >
          • Salisbury >
          • Ford
          • Also Known As
          • The White Hart Hotel Chippenham
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          Traveller (65)
          Dining (8)
          Room & Suite (3)
          Hotel & Grounds (52)
          Bathroom (1)
          Family and Play Areas (1)
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          Questions & AnswersAsk a question
          Chris H
          This is the managers email response to Fran McGary before his reply on Tripadvisor ???? Seems to have selective memory !!!! in remembering his story ? From: EPOS - White Hart W91358 Date: 26 February 2017 at 22:08:15 GMT To: fran mcgarry Subject: RE: Disappointed Customer Dear Ms McGarry, Sorry you feel it has taken too long to get back to you, this is because of the shift patterns we work meaning I don't usually catch up with all team members until the weekend. Due to full time team members have their days off during the week. I have now been able to speak to your server and the duty manager from your visit. It is our policy to deal with complaints within seven days, I probably should have mentioned that in my previous email, I'm sorry I didn't do that. We offer a selection of vegetarian dishes on our menu, but you are entirely correct we don't offer a vegan dish. We are however more than happy to tailor dishes to suit particular requirements. Or indeed take suggestions on compiling dishes from ingredients from around the menu. We have also in the past catered for vegan groups when given advanced notice. In the case of your visit you were served by one of our newer servers who was less sure about the available options. I would say however I feel that offering a roasted vegetable and goats cheese salad, without the goats cheese is a reasonable suggestion when a guest is vegan. It is unfortunate that our pasta is not suitable for vegans and I have asked my Head Chef to look into changing to a different product. With regards to dessert you should have been offered a fruit salad, I'm surprised this wasn't offered and I'm sorry this didn't happen. But rest assured we have discussed your experience with the team today at our weekly meeting to ensure such requests are dealt with better in the future. Thank you for taking the time to provide your feedback, and rest assured myself and the team have taken your experience on board to make improvements to the service we provide. As a goodwill gesture I have made a donation on your behalf to the Bath Cats and Dogs Home. Kind regards Adam Ford General Manager ________________________________ The White Hart Inn Ford Chippenham Wiltshire SN14 8RP 01249 782213
          16 March 2017|
          Answer
          Response from Adam F | Property representative |
          Dear Fran McGarry The reason for the slight difference in my email response and to the trip advisor review is simple I am responding to two different versions of the event. Your original email states ‘She came back after... More
          -1
          Votes
          sstickley3
          What is the check in time for a room?
          25 January 2017|
          Answer Show all 4 answers
          Response from LouiseCambridgeshire | Reviewed this property |
          think it was after 3 but can call the hotel before, take earplugs if light sleeper as walls thin in couch house
          0
          Votes
          Room Tips
          "As we only stayed for lunch I can't comment on this item"
          Read review
          "Not all rooms have a bath, if you want one reserve in advance."
          Read review
          "all rooms are of the same quality with comfy beds and free wifi"
          Read review
          "Eating not staying, so can comment"
          Read review
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