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La Quinta Inn & Suites Cleveland Airport West

610 reviews
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Traveller (33)
Room & Suite (33)
Pool & Beach (4)
Overview
  • Excellent47%
  • Very good26%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“waffles”(29 reviews)
“pool and hot tub”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from La Quinta Inn & Suites Cleveland Airport West
Special Offer: Save up to 20%
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (610)Write a Review
There are newer reviews for La Quinta Inn & Suites Cleveland Airport West
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Traveller rating
273
157
100
46
30
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273
157
100
46
30
Show reviews that mention
All reviewswafflespool and hot tubacross the streettwo room suitebeds were very comfortablethe breakfast areafree breakfastgreat northern mallroad tripcleveland airport weststaff was friendlydesk clerkwould stay againeasy accessshopping mallnon smokinglq
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21 - 25 of 606 reviews
Reviewed 5 January 2018

Very unpleasant stay due to room unable to be given to us when requested previously with the reservation also phone in room did not work as well as rooms next to ours was VERY LOUD and accomdations for the room given in exchange for the...More

Review collected in partnership with La Quinta
Thank reneemE6880HX
Response from LQ6385GM, Manager at La Quinta Inn & Suites Cleveland Airport WestResponded 6 January 2018

Thank you for your review. My apologies that the room you requested was not available during your recent visit with us. We do our best to meet all guest requests, and the staff goes above and beyond to accommodate any requests that cannot be met....More

Reviewed 3 January 2018

The staff is top notch! Very attentive and accommodating! They go above and beyond to make your stay great. Even with construction ongoing the place is always clean and maintained day and night. Thank you

Review collected in partnership with La Quinta
Thank davem216440
Response from LQ6385GM, Manager at La Quinta Inn & Suites Cleveland Airport WestResponded 6 January 2018

Thank you so much for your review! The staff and I appreciate it and we look forward to seeing you again soon!

Reviewed 3 January 2018

Received a national email saying the hotel was fully renovated. Hotel lobby was under construction which caused problems with check in and check out (bag handling). Disappointed I was told it was fully renovated when it was not. Once the renovations are completed this will...More

Review collected in partnership with La Quinta
Thank johnmN1772BS
Response from LQ6385GM, Manager at La Quinta Inn & Suites Cleveland Airport WestResponded 6 January 2018

Thank you so much for your review, and your patience during our lobby remodel is appreciated by all of us, and we hope you choose to stay with us again once it is complete!

Reviewed 2 January 2018

My husmand and I came in on January 22nd and were flying out the next day. We chose this hotel because of the complimentary shuttle. When we arrived we were told that the shuttle driver was off that day, but that they would either find...More

Review collected in partnership with La Quinta
Thank rachelbartelmay
Response from LQ6385GM, Manager at La Quinta Inn & Suites Cleveland Airport WestResponded 6 January 2018

Your review is appreciated as well as your mentioning the staff! They are always going out of their way to accommodate guests and I am thankful for each and every one of them! Thank you and I look forward to your next visit with us!

Reviewed 1 January 2018

We were there with a dog and put on the main floor with other pet owners. The other pet owners were not so considerate. Dogs barking until 12:30 at night. Running from room to room as some were family members and had more than one...More

Review collected in partnership with La Quinta
Thank Candiane
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$79 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (33)
Pool & Beach (4)
Dining (1)
Questions & Answers
Ask a question
Donald M
31 March 2017|
Answer
Response from LQ6385GM | Property representative |
Our cancellation policy requires your reservation to be cancelled by 6pm on the date of arrival or before. However, when you reserve your reservations through a third party company, such as Trip Advisor, you must cancel... More
0
Votes
Marilynn L
10 July 2015|
AnswerShow all 7 answers
Response from Latha N | Reviewed this property |
No. They start at 6:30 am and runs till 10 pm.
0
Votes
JackEWadd
6 November 2014|
AnswerShow all 4 answers
Response from Jay C | Reviewed this property |
Yes.
0
Votes
Room Tips
"Stay away from the elevators"
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"Stay away from the elevator even if he hotel is not busy."
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"Ice machines and elevators are a concern"
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"I stayed in on the ground floor, which was near laundry, fitness room, and pool."
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