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All American Inn & Suites Norwalk

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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Fort Wayne, Indiana, United States
Reviewed 14 February 2015

Our daughter was stuck for 4 1/2 hrs. on 80/90 due to a terrible wreck - drivers going too fast flew past her. Three people killed. She has a wonderful dog and they were finally able to get off and I had arranged a room with Diane ~ after 7 hours in the car and the sitting time the pool...

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Helpful?
Thank Susan T
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Wow! We're so glad we were able to help you and your family in a terrible situation and at a time of need. We're sorry about the circumstances that brought your daughter to us, but so glad that we could play even a small role in helping her to decompress and relax after such a horrible ordeal. Please come back...

Canton, Michigan, United States
Reviewed 13 November 2014

I've been staying here two nights a week all summer. I always get my wake-up calls, even though my hours are strange by most, They have fresh coffee ready, everyone knows me by name, and I know theirs.. I like that the most. They give me the amenities I need and a lot more.

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Helpful?
Thank Stu T
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for your great comments and for taking the time to let us know how we're doing. Thank you also for being a loyal, valued guest of ours. We hope to see you back many more times to come!

Reviewed 12 November 2014

I live in cleveland and my boyfriend lives in Willard so I have stayed here a lot. I have had great service every time. I have dealt a lot with heather she is always very professional, outgoing and very friendly!

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1Thank Kristis1975
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We appreciate the wonderful feedback and value you as our loyal guest. We hope to see you again soon!

Chesterfield, Michigan
Reviewed 28 October 2014

We stayed at this Hotel for the last 3 years for the Summit Raceway Parks, Halloween Classic event and every time our experience has been Great!! The hotel and the rooms are always clean, smell fresh and the service is outstanding! The location is great for our visit also, it's only about ten minutes away from our event, and it...

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Helpful?
Thank Michelle K
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for taking valuable time to rate and review your recent stay with us. We're glad to hear that you're a regular guest of ours as this is evidence of our commitment to continuous excellence in customer service. It's also great to hear that you appreciate our convenient location, the excellent amenities we have to offer, and the clean...

Norwalk, Ohio, United States
Reviewed 14 October 2014

the rooms and pool were fine. clean and nice. but front desk attendant heather always went above and over her duties to make our stay pleasent. she was always nice and freindly,paitient and kind to my two young children. always doing something but available to help.

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Helpful?
2Thank Lavonne K
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for taking the time to rate and review your recent stay with us. It's great to hear that you enjoyed your stay and your positive interaction with our amazing staff. We look forward to another visit from you in the near future!

Monsey, New York
Reviewed 6 October 2014

The hotel room was in perfect order especially for the price we paid. The pool was nice and heated with plenty of towels to use. All exercise equipment worked well. Flat screen TV was a plus for the kids. Heather the evening clerk was amazing and so helpful - she is sure an asset to the company. This hotel is...

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Helpful?
3Thank Shlomo K
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for your, overall, really positive rating and review of your recent stay with us. We're happy to hear that you enjoyed your stay with us and all of the amenities we have to offer. I do want to underscore that this property is scheduled to undergo a major renovation this coming winter; we are well-aware of the shortcomings...

Kokomo, Indiana
Reviewed 7 September 2014 via mobile

We have been here from June 10th to the end of July and then from September 1st and still here! We have had awesome service! In fact over the top service! Very friendly customer service! Heidi and Sheila are amazing!! Over the top in fact! As well as Heather, Holly and all the other staff! We'd definitely highly recommend this...

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3Thank Rhoda M
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Hello and thank you for your wonderful five-star rating and review of your recent stay with us. Your recommendation and testimonial is worth more than any advertising or marketing we could do ourselves. We're so happy to hear that our staff has been friendly, accommodating, and responsive to your needs as this is our #1 goal in achieving outstanding customer...

North Canton, Ohio
Reviewed 10 August 2014

Dirty carpet, tattered bedspread, lumpy pillows, small fuzzy TV, broken jacuzzi tub, no telephone in room to contact front desk, no conditioner. Noise in hallway all night long. Just disgusting. It in no way looked like the pictures online. It was more like an $89.00 a night hotel not a $200.00 a night hotel. Heather the evening clerk was apologetic...

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Helpful?
Thank Rebecca K
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for taking the time to rate and review your recent stay with us. I'm sorry that your experience did not live up to your (or ours!) expectations. What I can tell you is that there are MAJOR changes, updates, and upgrades planned for this hotel this coming fall/winter. I would respectfully ask that you give us another opportunity...

Michigan
Reviewed 5 August 2014 via mobile

Bad: Not filthy - but certainly not clean. Pool area not kept clean. Checked in to find unswept room and even a bottle under bed overhang.Staff running just to try keeping up. Property is wearing. Chipped tub and missing tiles. Mattress felt like fabric stretched over coil springs. Old TV. Good: Room size Breakfast Parking Elevator Fridge in room Plenty...

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Helpful?
Thank electricpatj
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for your very thorough and honest evaluation of your recent stay with us. I'm sorry that you experienced anything less than a clean and comfortable stay--this is not the high bar of expectation that we've set for our staff and is certainly not evidenced in the majority of our reviews. I am happy to tell you that we...

Leesburg, Virginia
Reviewed 4 August 2014

Really don't know where to start to rate this place. Room was dirty, outdated décor, which I could have lived with had the room not smelled so bad. Cigarette burns on the sink, in a supposedly smoke-free room, bathroom vent was full of mold as was the air conditioning unit. Dust on all the pictures and back of bed. Awful...

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Helpful?
Thank Pattie P
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for sharing your recent experience with us. I am sorry that we were not able to meet (and exceed) all of your expectations. The experience that you described is very a-typical of what we're used to hearing. We are planning a pretty major renovation to this property in the near future but there is no excuse for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Under new ownership and management! ... more   less 

Additional Information about All American Inn & Suites Norwalk

Address: 415 Milan Avenue, Norwalk, OH 44857
Region: United States > Ohio > Norwalk
Price Range: $159 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — All American Inn & Suites Norwalk 2.5*
Number of rooms: 64
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Also Known As:
All American Inn & Suites Norwalk Hotel Norwalk
All American Inn And Suites Norwalk
All American Hotel Norwalk
All American Norwalk
All American Inn & Suites Norwalk Ohio
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Questions & Answers

Here's what travellers have asked, with answers from All American Inn & Suites Norwalk staff and other travellers.
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Pennsylvania
11 months ago

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Questions? Get answers from All American Inn & Suites Norwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was very quiet.”
 of 5 bubbles debinbabbitt, 18 May 2016 | Read review
“Not Here - very bad mattresses, but your DOG will feel right at home.”
 of 5 bubbles electricpatj, 5 Aug 2015 | Read review
“Not fancy but clean and comfortable and the best customer service you will find”
 of 5 bubbles arnoldd364, 10 Jun 2015 | Read review
“Rooms near check-out desk were noisy with guests checking out and people in the pool.”
 of 5 bubbles 444ChrisW, 31 May 2015 | Read review
“We had a first floor room around back of the hotel which made it very easy to unload luggage. Also made it nice for swimming pool access down the hall and breakfast trips in the morning. Front desk even said if we called 30 minutes before my husband left for work they would make coffee for his thermos! How sweet was that?”
 of 5 bubbles Qaquacker, 18 Mar 2015 | Read review
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