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We stayed here Sat. March 10th because of event Sunday at Owens Community College. We heard all the running and jumping noises in the room above us. Doors kept slamming up & down our hallway. There was early morning knocking on doors. We found water...More
Response from Michele2930, Manager at Comfort Inn EastResponded 1 week ago
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. All your comments are essential to educating our staff about good and bad service. That weekend I do remember was very busy...More
This was a trip to visit family and friends, and I did not intend to spend much time in my room. From a phone call to let them know I would be a late arrival until I left 3 days later, the stay was enjoyable....More
Thank Mark K
Response from Michele2930, General Manager at Comfort Inn EastResponded 2 weeks ago
Thank you so much for taking the time out of your day to let us know how we are doing.I'm glad to hear your enjoyed your stay over all.We would love for you to come stay with us next time you are in the area.Have...More
We stayed at the Comfort Inn East property Sat Sept 16-17th. To start off the wifi didnt work and when i called to tell the lady at the desk she got rude with me and said the network was comfort inn guest and I didnt...More
Thank Sarah B
Response from Michele2930, Manager at Comfort Inn EastResponded 19 September 2017
I am sorry to hear you did not have a good experience with us.We have address all your complaints in your review.I am happy you took the time and let us know what we can do better.Thank you again and I do apologize for our...More
The accessible bathroom was the nicest one we have ever had. Large area on vanity for personal items & room useable for non handicap guests. Most handicap guests probably not in a wheel chair & accompanying guests either. I would suggest that the second closet...More
Response from Michele2930, General Manager at Comfort Inn EastResponded 2 September 2017
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
The hotel is generally pretty good. Parking was easy, the room was clean, and the breakfast was decent--the usual assortment of cereals, oatmeal, yogurt, variety of rolls, waffles, powdered eggs, sausage. There is also a small gym and a pool. We stayed two nights and...More
Thank Jason K
Response from Michele2930, General Manager at Comfort Inn EastResponded 30 August 2017
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.