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Comfort Inn

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Inn
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424 Reviews from our TripAdvisor Community

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Showing 423: English reviews
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Reviewed 2 weeks ago

I stayed in this Comfort Inn in early May. The very best thing was the great help given to me by the front desk person (David) when I checked in. I had booked the room through Travelocity and had my printed confirmation. Unfortunately, no such reservation had actually made it to the Comfort Inn front desk. After a 45 minute...

Thank midwesternerOhio
Phyllis S, General Manager at Comfort Inn, responded to this review

Thank you so much for taking time out of your day to show our Hotel and our staff appreciation! Although it wasnt due to faults of ours, we do apologize for the inconveniences you experienced and are so joyed to hear David was able to completely turn everything around! He is a great worker along with the rest of our...

Winter Haven, Florida
Reviewed 6 February 2017

My mother had been hospitalized at Tri-Point Hospital across the street from this motel so I thought I'd stay there for convenience to maximize my time with mom since I had flown up from FL. I was only going to stay one night and then stay with family, but after finding the property much to my liking I spent another...

Thank Wayson L
About Hotel's Favourite Review
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! I am so happy to hear that you were so satisfied with us that you stayed an extra 2 nights. We pride ourselves with having a clean hotel and treating our guest like family, so I am glad we could do that for you. We look forward to seeing...

Reviewed 19 April 2017 via mobile

This was a good hotel for the price. Staff was friendly and in good spirits. Nicely appointed in this range, great location in terms of highway, but not walkable to any restaurants. Nicely landscaped. I'll stay here again.

Thank Matt K
Phyllis S, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review us, we always strive to give every guest the best deal with a smile! We hope to see you return on your next venture out here. Phyllis A. Schley GM

Reviewed 12 April 2017 via mobile

I came to stay here during some difficult times. Boy, I came to the right place! Julia was incredibly professional and gave me great comfort with a personal touch. I'm speechless over such incredible dedication and professionalism! Thanks Julia!! I couldn't ask for anything more :)

Thank Michael R
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us, we greatly appreciate it! Julia is great thank you for recgonzing her hard work. Phyllis A Schley GM

Lebanon, New Hampshire
Reviewed 11 April 2017

After a warm greeting from David at the front desk, I had a very comfortable 5 day stay while visiting family in the area. My room was comfortable, quiet, and clean. The morning breakfast room had a variety of delicious hot and cold choices and was attentively kept stocked by Mary-Lou, who worked very hard to keep everything tip top....

Thank Christine A
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us, we greatly appericate it! David and Julia are some of my best agents and Marilou is fairly new so thank you for recongizing her hard work in such a short time that she has been here. Phyllis A Schley GM

Reviewed 25 February 2017

The front desk employee was very friendly. The hotel looked renovated and the room was very nice and clean. The only con to my review would be the fact that they did not inform me that the pool and fitness room was closed for renovations. That would have been nice to know when I was on the phone with them...

Thank Dawntravels73
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us, we greatly appreciate it! I apologize tremendously that you were not informed about the pool and did not get to utilize the pool during your stay. The entire pool area was closed down for rennovations. Please if you are every back in town come and stay with us again...

West Chester, Ohio
Reviewed 12 February 2017

Just happened to be working in Painesville for two days so I booked a stay at the Comfort Inn there. After a long day of work and a drive to Cuyahoga Falls and back, I was extremely tired. I called the hotel to let them know I was checking in late and requested extra towels for the room. Upon arrival,...

Thank Charles G K
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us, we greatly appreciate it! I do want to apologize for the size of the room, maybe a single King room would fit best for you next time. You can always check to see if it is avaiable upon arrival. We hope to see you again soon. Have a great...

Reviewed 2 February 2017

I was traveling for business and this was conveniantly located. The staff with the exception of one encounter went out of their way to be pleasant and responsive. We wrote to the manager with regard to our issue but would stay here again! Great value, great location, clean and comfortable!

Thank coda31
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! I am so sorry about the one bad encounter you had with one of my staff I can assure you it will not happen the next time you are with us. Once again I do apologize on behalf of the staff member. Have a great day! Phyllis A Schley...

Reviewed 21 January 2017

this hotel is located across from the tri point medical center, not far from the kindred rehab center, and relatively near the downtown area where we have been making frequent visits lately. our king sized bedroom was newly and comfortably appointed with pleasant furnishings. the bedding and linens were fresh and had plenty of pillows and towels. there is a...

Thank emanon1111
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time out to review us we greatly appreciate it! I am so happy to hear that everything about your stay was amazing, that makes us feel great. The staff here is so friendly and i am glad that you guys could see that. We look forward to seeing you all soon! Phyllis A...

Niagara Falls, Ontario
Reviewed 27 November 2016

We just stayed for 2 nights. As always, the staff is very friendly. The rooms are clean and nicely furnished. Our only problem was our room wasn't cleaned during our stay. Not a problem as there are a lot of towels but it is nice to have the room made up while staying away from home. I made a point...

Thank JakiMaria
Phyllis S, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to review us! I apologize that you did not receive any service during your stay, I will personally look into. If you are ever back in the area please give us another chance and stay with us again. Phyllis A Schley GM

53 photos of this hotel

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Comfort inn with many upgrades. The Comfort Inn(R) in Concord, OH is conveniently located off Interstate 90 and U.S. Route 44 near Mentor offers easy access to outdoor fun at Headlands Beach State Park, as well as: •Tri Point Medical Center •Geneva on the Lake •Ohio's Wine Region •SPIRE Institute Sports Complex •Lake Erie College Cleveland and world-class attractions like the Rock and Roll Hall of Fame, Progressive Field and First Energy Field are also a short drive away. Utilize guest laundry and enjoy amenities like: •Free WiFi •Indoor heated pool and whirlpool •Fitness center •Business center •Meeting rooms Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast, featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms offer a 37-inch flat-screen television, hair dryer, microwave, refrigerator, iron and ironing board. Some rooms feature a desk, whirlpool, and in-room tea and coffee. Create your perfect stay at the Concord, Ohio Comfort Inn. Book now to experience a cozy room and all the amenities you need for an amazing stay that will feel just like home. ... more   less 

Additional Information about Comfort Inn

Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077-9176 (Formerly Baymont Inn and Suites Concord/Mentor)
Region: United States > Ohio > Lake County > Painesville
Price Range: $136 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
Comfort Inn Painesville, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Chicago, Illinois
9 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a first-floor room, which was completely quiet.”
midwesternerOhio, 10 May 2017 | Read review
“Choose the room NOT across from the hospital.”
Dawntravels73, 25 Feb 2017 | Read review
“Just ask the staff”
  • Directly across from TriPoint Medical Center
  • Queen Bed / Quiet and Peaceful
  • Updated & Secure Entry
charlesgk, 12 Feb 2017 | Read review
“This is more a less a roadside property so a room is a room”
WaysonL, 6 Feb 2017 | Read review
“we were given a newer room - not sure if they are all as nice as ours”
emanon1111, 21 Jan 2017 | Read review
5 of 5
US$89* /night
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