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Holiday Inn Express Cleveland-Richfield

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Holiday Inn Express Cleveland-Richfield
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177 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Ohio
Reviewed 4 days ago NEW

The facility was clean and well maintained. Very comfortable and staff were kind and responsive. Some wall covering was starting to need some attention but nothing serious or immediate in nature. Front desk has a list of dining options. Pool is nice and well kept. Exercise room is nice but limited in space. Nice breakfast, but similar in options to...

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Helpful?
Thank bwatkins1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review. We're glad that you enjoyed your stay with us. Janet Wise

Woodbridge, Virginia
Reviewed 6 days ago NEW

I am using the hotel for both a Suite Room and Meeting Room space. The staff (Janet, Ron & Tracy) take nice care of your needs and meeting requirements. Meeting room is spacious and all the necessary business items you need. The breakfast in the morning (nice lady) is nice and hot and a good variety. Adequate workout facility and...

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Helpful?
Thank Vikes57
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for such a nice review of us! We are very happy to hear that you are enjoying your stay, our meeting room and our breakfast. Thank you, Janet Wise

Atlanta, GA
Reviewed 21 January 2017

My first impression walking into this property was that the floor was dirty. I can understand that if we were having a snowstorm, but the weather was in the 50's. No reason for the floor to be so dirty. The elevator was dirty too. The ice machine on my floor was out of service with wet towels on the floor...

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Helpful?
Thank trnmgr
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize that you did not have a good stay. Our pool has been out of order, but will hopefully be back up soon. I will pass your comments along to the departments in charge of those areas. Thank you, Janet Wise

Monrovia, Indiana
Reviewed 5 January 2017 via mobile

No issues at this hotel. Room was clean and comfortable. Plenty of outlets for work and charging. The staff was excellent and the breakfast was amazing. Hotel has a Keurig in the room!!!!! I will definitely stay again!

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Helpful?
Thank Bryce J
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review and the nice compliments! We're very glad that you enjoyed your stay and would stay with us again! Thank you, Janet Wise

Berkeley Springs, West Virginia
Reviewed 26 December 2016 via mobile

Our stay in this hotel was based on the history we have with holiday inn express. It is our go-to hotel when traveling and this one lived up to our expectations. We had a clean room and friendly staff. We would definitely stay there again.

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Helpful?
Thank vinnieinwv
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five stars and your loyalty to the brand. We are glad that you enjoyed your stay! Janet Wise

Boston
Reviewed 1 November 2016

We stayed here on a recent trip to the Cayuhoga National Park and the Rock & Roll Hall Of Fame. The location was great for our needs. It is minutes from downtown Cleveland and a hop skip and a jump to the National Park. The staff were very great and pleasant. Everything was fine until we pulled back the covers...

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1Thank 63impala
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

We are glad that you liked our convenient location and we apologize for the bedding issue! Thank you, Janet Wise

Pittsburgh, Pennsylvania
Reviewed 10 October 2016 via mobile

Stayed on a Saturday night, didn't really hear the noise some people complained about. Older bldg so not perfect but was more than adequate for a stay. Everything worked, has a pool , whirlpool n sauna. Typical hot n cold choices for breakfast. Right off the highway n easy to get find. Stayed here for a trip to the rock...

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Helpful?
Thank rajb4
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four stars. We're glad that enjoyed your stay while visiting the Rock and Roll Hall of Fame.

Pittsburgh, Pennsylvania
Reviewed 29 September 2016

You get what you pay for at this hotel. It's lower priced than most hotels which is a definite plus, but that gets you an unclean room, paper thin walls, out of order vending machines throughout the hotel, and general uncleanliness. The only thing I do NOT have a complaint about is the workers there. Everyone I interacted with was...

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1Thank Jessica C
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize that you did not enjoy your stay with us. I'm glad that you found our staff friendly. I will talk to housekeeping and follow up with our vending company. Thank you, Janet Wise

Reviewed 28 September 2016 via mobile

My husband and I stayed here while celebrating our anniversary since we wanted to visit Cuyahoga National Park. We stayed in the whirlpool room. The whirlpool was nice after hiking all day at the park! Everything was clean and comfortable. They also won me over with biscuits and gravy and warm cinnamon rolls, delicious! I would stay again and also...

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Helpful?
Thank Katie T
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

We're happy to hear that you had a nice stay for your anniversary and to visit the Cuyahoga Valley National Park! We're glad that you enjoyed our breakfast also. Thank you, Janet Wise

Harrisburg, Pennsylvania
Reviewed 25 September 2016 via mobile

You could hear every door, opening and closing, if your on the any floor but the top (4th), you hear every step, drop luggage and voices. The breakfast was not worth getting up for. The rooms were nice, expect for the noise. Hard to say if I would stay here again.

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1Thank ejkiup
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize that you had issues with noise during your visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 

Additional Information about Holiday Inn Express Cleveland-Richfield

Address: 5171 Brecksville Rd, Richfield, OH 44286-9461
Region: United States > Ohio > Richfield
Price Range: $130 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cleveland-Richfield staff and other travellers.
2 questions
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Pennsylvania
over a year ago
Hartville, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Express Cleveland-Richfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front desk is very accommodating, ask for list of nearby dining choices.”
 of 5 bubbles bwatkins1, 23 Feb 2017 | Read review
“I would try to stay on a high floor if you can, away from the pool.”
 of 5 bubbles Vikes57, 21 Feb 2017 | Read review
“Bring ear plugs or you won't sleep at all here”
 of 5 bubbles JessicaC658, 29 Sep 2016 | Read review
“All the rooms seem to be the same, good.”
 of 5 bubbles Razorback-n-Michigan, 29 Jun 2016 | Read review
“The room we had has a door between ours and an adjacent room and i am not sure if the noise has something to do with it.”
 of 5 bubbles green-vase, 4 Jun 2016 | Read review
5 of 5