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Quality Inn

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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Saint Marys, Ohio
Reviewed yesterday NEW

Very friendly staff. Very clean hotel. Shirley, Marlene, Kim were very kind and patient. The breakfast was excellent. The pool area was very nice. I had no issues while staying at the Quality Inn and definitely recommend it.

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Thank axelaura2017
Middletown, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

This motel was a delight, and one of the nicest I've ever stayed in. The very modern-looking facilities were excellent, given the reasonable price. The staff works to keep the place spotless and to be welcoming and friendly toward their guests. I found Glenda and Shirley especially friendly and courteous, but all the staff were cordial. The pool and hot...

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Thank M7378NZjohng
About Hotel's Favourite Review
20QIS13, Manager at Quality Inn, responded to this review

Dear M7378NZjohng: Thank you for taking time to leave us such a wonderful review about your stay. We are very pleased that we were able to met and/or exceed your expectations. We are happy that you found our staff very friendly and cordial staff and your room was clean. We look forward to seeing you again the next time you...

Bronx, New York
Reviewed 6 days ago NEW

Thank you to Shirley, Marlene, Kim, and Glenda who all provided fantastic service. I had a great stay and felt right at home while I was there. It was the best sleep I had in weeks. I look forward to staying here again in the future!

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Thank srphilips
Saint Marys, Ohio
Reviewed 1 week ago

Had an issue at home and live in town and have used this place before. The place is renovating. Not as clean as usual. AC units noisy. Noise was terrible. Had housekeeping out and making noise before check out time. Shirley was great though. Very attentive and helpful. Great Lady.

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Helpful?
Thank debjolliff
20QIS13, Manager at Quality Inn, responded to this review

Dear debjolliff: Thank you for taking time to leave us a review about your stay. We apologize that we were not able to met your expectations during your stay. Unfortunately our housekeeping staff has to start cleaning room before check out time which is 11 am. Your complaint about the noise from the housekeeping department was brought to their attention...

Reviewed 1 week ago via mobile

Friendly staff and clean room. Comfortable bed at a good price. I stayed for two nights and found it to be close to everything I could need. Shirley at breakfast kept the area clean and the was hot. Hotel is located in a small friendly town with shopping and food with in walking distance.

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Thank Hizapitt
20QIS13, Manager at Quality Inn, responded to this review

Dear Hizapitt: Thank you for taking to time to leave us comments about your stay. We are pleased that you found our staff friendly, the room clean, and Shirley was able to met your breakfast needs. We look forward to seeing you the next time you are in the area. With regards, Quality Inn & Suites Staff

Peachtree Corners, Georgia
Reviewed 1 week ago

We had a great stay. The staff was exceptional in their service, fast, efficient and dedicated to making our stay the best they could. The rooms were clean and neat. I very much liked that they don't use air fresheners or heavily scented laundry detergents. That just tells me it's clean enough they are not trying to cover up odors....

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Thank DavidT3612
20QIS13, Manager at Quality Inn, responded to this review

Dear DavidT3612: Thank you for choosing Quality Inn when you were in the area. We are pleased that we were able to met your needs while you stayed with us. We are very pleased that we were able to met your expectation during your stay. We look forward to seeing you the next time you are in the area. Sincerely,...

Reviewed 1 week ago

Excellent care and service. Marlene and Glenda took great care of us from the front desk, Shirley with the terrific breakfasts, and Sid and Del with a brief mechanical issue. We had an extended stay and this was a repeat visit. Good value and great service and people!

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Thank gwhiesterman
20QIS13, Manager at Quality Inn, responded to this review

Dear gwhiesterman: Thank you for staying with us while you were in the area. We are pleased that we were able to met your expectations and all of your needs during your visit. We will share with all of the staff that you mentioned in your review to serve as an encouragement to each one. Again, thank you for staying...

Reviewed 1 week ago

The accommodations were excellent, and the staff was attentive and helpful. Shirley stood out for her willingness to help us in any way. Since we were on a morning deadline, she made sure she was there early to provide a timely breakfast, making sure coffee was hot and fresh and very solicitous that we had everything we needed.

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Thank Madonna N
20QIS13, Manager at Quality Inn, responded to this review

Dear Madonna N: Thank you for leaving us kind words about your stay and our staff. We are pleased that you found our staff attentive and helpful and that Shirley was able to met your breakfast needs. We look forward to seeing you the next time you are in the area. Sincerely, Quality Inn & Suites Staff

New York City, New York
Reviewed 1 week ago

I cannot be more blessed by the warm and welcoming people at the Quality Inn hotel in St. Marys. The place was very clean and neat. Glenda, at the front desk was so nice and detail oriented, and at our arrival we all received a welcome bag, which made us feel we were home. Shirley, the breakfast lady was always...

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Thank olgagdiaz
20QIS13, Manager at Quality Inn, responded to this review

Dear Olgadiaz: Thank you for choosing Quality Inn when you were in town visiting. We are very pleased that you found our staff welcoming and you felt at home. We will share your comments with the rest of the staff to serve as an encouragement. We look forward to seeing you the next time you are in the area. Sincerely,...

Reviewed 1 week ago via mobile

This was our third visit to the area, always staying at the Quality Inn. The staff is so dedicated and hard-working, committed to excellent customer service. Marlene, the GM, provided welcome gifts for our group, Glenda checked us in expertly and took care of any issues that arose, Sheila was superb keeping the buffet stocked, and the maintenance man staffed...

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Thank Suzy A
20QIS13, Manager at Quality Inn, responded to this review

Dear Suzy A: Thank you for leaving us kind words about your experience at our hotel. We are pleased that you found our staff dedicated and hard working and committed to excellent customer service. We are so pleased that we were able to met your expectations during your stay. We look forward to seeing you again in July when you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Quality Inn

Address: 1410 Commerce Drive, US 33 and SR 29, Saint Marys, OH 45885 (Formerly Country Hearth Inn St Marys)
Region: United States > Ohio > Saint Marys
Price Range: $120 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Country Hearth Inn St Marys Hotel Saint Marys
Quality Inn Saint Marys, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Greenville, South Carolina
over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Too noisy!”
debjolliff, 20 Apr 2017 | Read review
“I liked the lower level near the lobby.”
DavidT3612, 20 Apr 2017 | Read review
“Come to breakfast hungry. It's all very good quality and tasting.”
gwhiesterman, 19 Apr 2017 | Read review
“Frist floor is best for accessibility.”
V8656OMmargaretl, 16 Apr 2017 | Read review
“Request bottom floor if you have heavy luggage”
paul42701, 11 Apr 2017 | Read review
5 of 5