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Castaway Bay Resort

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Castaway Bay Resort
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934 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Wadsworth, Ohio
Reviewed 3 days ago NEW

Booked the Tarpon Bay suite. Great room! Kids loved the bunk beds. Rooms were all clean....bathroom, bunk bed room & thru out. Nice fluffy towels and enough of them. Had the bath & body works shampoo, conditioner, lotions and soap. We were on the 4th floor right by the elevator but it was not a problem at all. In fact...

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Thank beachy350
Bristol, Indiana
Reviewed 2 weeks ago

We went back to Castaway Bay after visiting the other two major waterparks in Sandusky because of it's size. We are traveling with a person currently under medical treatment, and knew that we'd prefer less people to contend with. The stay itself was fairly uneventful, but that still did not make up for our front desk experience. We knew we...

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1Thank JustPamperMePlease
Washington, Dc
Reviewed 2 weeks ago

we love taking our kids to castaway bay on our way home from a family Christmas. its a great spot to escape winter for a little while. This year we got a Tarpon suit. i was impressed with the space and lay-out, but realized that i probable could have got two rooms for the same price and had more space....

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Thank Umbaraka
Toledo, Ohio
Reviewed 3 weeks ago

We took our daughter and grandson for a night. We were able to check in early and the rooms were clean and lovely. We checked out the surroundings and every employee we passed was friendly and helpful. We ate at the Quaker Lube restaurant and enjoyed the food and the service. The waterpark was quite full and seemed small for...

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1Thank Patsy_Toledo
Reviewed 4 weeks ago via mobile

My fiancé and I went to castaway bay for a night. I am surprised that there are so many bad reviews. We arrived at the hotel around 1:30 and our room was ready right away! The waterpark is aimed towards kids, and wasn't much for us to do, but we did get to experience the wave pool, the hot tub...

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1Thank Lizzie2297
Carleton, Michigan
Reviewed 30 October 2016

We stayed 2 nights for a Halloweekend package in a combination Starfish/Pelican Bayview suite. Check-in was a disaster with only one person behind the counter. We waited over 30 minutes for our turn, then another 15 minutes while all the tickets, wristbands and vouchers were printed for all six of our party. Luckily it was just my husband and I...

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Thank Lynda Q
Battle Creek, Michigan
Reviewed 25 October 2016

I was able to check in the hotel early, 11am the day of my stay. Upon check in the clerk did check to see if I could get a free upgrade, but they were totally booked. We had the Starfish room, stayed on the first floor away from the waterpark. It was quiet, except for the train, which I noticed...

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1Thank beths0722
Knoxville, Tennessee
Reviewed 23 October 2016 via mobile

Our family decided to go to Halloweekends and stay at Castaway Bay. I booked two rooms. Both rooms smelled musty and moldy. The rooms are dated and the beds are really hard. They did not have fitted sheets on the mattress and only covered the mattress with a flat sheet. The general cleanliness was below my standard (Hampton Inn or...

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2Thank Betsy A
Reviewed 20 October 2016

Castaway Bay continues to meet expectations and offered a great time for family with good value. The attractions inside the water park were all functioning and the temperatures are kept nice and warm. The place is big and busy, so it can get noisy even in the seeping areas, not sure what they can really do about that, the place...

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Thank Douglas A
Middleville
Reviewed 16 October 2016 via mobile

We enjoyed our stay. The staff was excellent and so kind. We will be back for sure. Loved all the resort activities. The package we purchased was awesome. The waterpark exceeded our expectations and our little one so enjoyed it. Breakfast was wonderful!!!!

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Thank Dawn G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Caribbean meets Sandusky at this resort destination for vacationers. With its tropical theme, guests at Cedar Point's Castaway Bay feel like they have just landed on an island paradise upon entering this lush indoor waterpark resort. Castaway Bay features 237 hotel rooms and suites including family-oriented units, a 38,000-square-foot indoor waterpark loaded with water activities for all ages, fitness center, 6,000-square-foot state-of-the-art arcade, a craft and child activity center, three restaurants, retail shops, adjacent marina and space for meetings, group events and birthday parties. ... more   less 

Additional Information about Castaway Bay Resort

Address: 2001 Cleveland Rd., Sandusky, OH 44870
Region: United States > Ohio > Sandusky
Price Range: $206 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castaway Bay Resort 3*
Number of rooms: 237
Reservation Options:
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Also Known As:
Castaway Bay Hotel Sandusky
Castaway Bay Sandusky
Sandusky Castaway Bay
Bay Castaway Ohio
Castaway Bay Resort Sandusky, Ohio
Hotel Style:
#3 Top resorts Hotel in Sandusky
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Questions & Answers

Here's what travellers have asked, with answers from Castaway Bay Resort staff and other travellers.
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Questions? Get answers from Castaway Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors are quieter, a noisy place in general, but not a place you go looking for peace and quite anyway.”
 of 5 bubbles Umbaraka, 3 Jan 2017 | Read review
“Ask for a room where you can not hear the train, didn't bother me cause I was up late.”
 of 5 bubbles beths0722, 25 Oct 2016 | Read review
“Rooms facing the water towards the end of the third floor have an overhang to shelter when it's raining”
 of 5 bubbles 2stephenh, 20 Sep 2016 | Read review
“Skip the over priced breakfast buffet. The food really isn't worth it. The little café had really good muffins (a little overpriced).”
 of 5 bubbles lacyjj, 19 Sep 2016 | Read review
“ask for a room with not the smell of humidity”
 of 5 bubbles jackiesamy, 18 Sep 2016 | Read review
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