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Holiday Inn Express & Suites

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Holiday Inn Express & Suites
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137 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Shelby Twp
Reviewed 3 weeks ago via mobile

This is always where we stay on the way through Cincinnati. It's clean and the people are very nice, especially the receptionist, Jontee Williams. She was always smiling and very helpful! The coffee was always out and it was good!

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Helpful?
Thank Judy B
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shondale T General Manager

Austell, Georgia
Reviewed 4 weeks ago

Room was fine, but Pool was dirty and was unfit to use. My grandson was very disappointed. You could not see the bottom due to the cloudy water. The breakfast was fair but the pancake machine did not work.

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Helpful?
Thank csdonnie
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Shondale...

Reviewed 4 weeks ago via mobile

The staff at this location went above and beyond during our visit this past weekend even though our visit to the city was a sad one. The front desk staff did all they could to make our stay a pleasurable one, from knowledge of the area to store sales. We enjoyed our stay so well that once other family members...

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Thank vincentStalecia
Reviewed 18 February 2017 via mobile

We picked this hotel because it was conveniently located off of I-75. The hotel was clean and the beds were very comfortable. In addition, the shower had great water pressure. We highly recommend and would stay again!

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Helpful?
Thank Park_Trekers
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shondale T General Manager

Pittsburgh, Pennsylvania
Reviewed 31 January 2017 via mobile

Updated furnishings and the hotel with great staff and accommodations. I'm such a sucker for the cookies....... Spoiled by the service. The rooms were very comfortable and we'll appointed, will definitely stay here again

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Helpful?
Thank Katymal
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I'm glad you enjoyed our fresh baked cookies. I'm also pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shondale T General Manager

Reviewed 24 January 2017

We stayed at the Holiday Inn Express & Suites in Sharonville/Cincinnati North a while back. The staff there was awesome. The were so sweet and helpful. Our room was clean, and we were well satisfied with our stay. As we were leaving, the staff waved us off and my mom hugged several of them because she is a hugger and...

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Helpful?
Thank Connie S
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us as well as our Hugs! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shondale T General Manager

Palm Bay
Reviewed 24 December 2016 via mobile

Stayed there for four day's. The staff was great. The front desk went out of their way with place's to visit and directions to those places. I'll stay there when I'm in Cincinnati. The price for the hotel is very reasonable, close to everything and very clean. You Will enjoy your stay.

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Helpful?
Thank 417frankw
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shondale T General Manager

Joelton, Tennessee, United States
Reviewed 9 December 2016

This hotel had great service, wonderful upgraded room and very good breakfast. I really enjoyed our two nights there. The service from everyone was excellent. I enjoyed being here more than any Holiday Inn I have stayed.

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1Thank Anne W
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shondale T General Manager

Reviewed 21 November 2016

I have worked in the Hotel industry, and it was always easy to offer great service when things are perfect. When things are not though, is when you really discover who the real service people are. We had a problem with our room (TV was essentially inoperative), and Shandells reaction was immediate, appropriate and professional. The service industry needs more...

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Helpful?
Thank Nathan K
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear that our Rock Star Shandell provided you with Awesome Service and that she was very professional. It is our Goal to give Outstanding Customer Service, It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,...

Columbus, Ohio
Reviewed 27 September 2016 via mobile

This hotel has the most amazing staff. Shondale Thomas at the front desk was incredible! She kept a stock of fresh towels in the pool area, referred great pizza, and was such a pleasure to speak with even when encouraging our energetic team to utilize the common areas for noise control. The rooms were nice as was the lobby. Breakfast...

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Helpful?
Thank 629amyh
Shondale T, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear that Shandell was incredible and provided you with great customer service! I'm so glad that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shondale Turner General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Sharonville is located north of downtown Cincinnati. Our hotel is conveniently located off I-75 @ exit 15. Our Sharonville hotel is the most centrally located hotel for business & leisure travelers seeking exceptional service in northern Cincinnati. Each guest room has been freshly renovated & offers free wireless high-speed Internet access, flat screen TV, and refrigerator/microwave. Enjoy our refreshing indoor pool, guest laundry & fitness center to help you stay in shape while on the road. Our guests have complimentary access to a nearby extensive fitness center. Breakfast is hot and free! Served daily at 6:00 AM, our breakfast bar offers a selection of hot morning favorites including fluffy scrambled eggs, crispy bacon or sausage, biscuits & gravy, fresh fruit & more. It's delicious. It's hot. The signature cinnamon rolls alone are so good, you'll start looking for reasons to travel more often. Business: Our corporate clients think we are ideally located within minutes of Cincinnati's top companies such as General Electric Evendale & CTEC, Ford, UPS, Procter & Gamble, Sharonville Convention Center.Attractions: Kings Island, Beach Water Park, Great American Ball Park, Paul Brown Stadium, IKEA, Cincinnati Zoo are a short 15 minute drive or less from our hotel. Holiday Inn Express Sharonville is the smart choice when staying in Cincinnati. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 11160 Dowlin Drive, Sharonville, OH 45241
Region: United States > Ohio > Sharonville
Price Range: $147 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Sharonville
Holiday Inn Sharonville
Sharonville Holiday Inn
Holiday Inn Express & Suites Sharonville, Ohio
Hotel Style:
#1 Business Hotel in Sharonville
#5 Family Hotel in Sharonville
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff helped us secure an accessible room.”
 of 5 bubbles Grandma13331, 2 Aug 2016 | Read review
“All the rooms were good- very quiet place”
 of 5 bubbles megoforth, 2 Jul 2016 | Read review
“My wife wanted the third floor for the view.”
 of 5 bubbles 963virgilm, 20 Jun 2016 | Read review
“2 room suites are the way to go!”
 of 5 bubbles gloziew, 11 Jan 2016 | Read review
“no problem with noise, etc on the 3rd floor”
 of 5 bubbles patandali, 29 Oct 2015 | Read review
5 of 5