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Extended Stay America - Cincinnati - Springdale - I-275

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Extended Stay America - Cincinnati - Springdale - I-275
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63 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Cincinnati - Springdale - I-275
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Showing 63: English reviews
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2016

The room was clean. Front desk people were great! Lois even provided wine glasses for us! For the price you will not be disappointed with this hotel. Very close to 275 and movie theater, many dining choices in the area.

Helpful?
1 Thank huntmelanie59
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that you enjoyed our exceptional customer service as well as our comfortable accommodations! I will be sure to share your comments with the entire team. The staff and I would like to thank you again for posting your review.... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2016

I enjoyed staying at this hotel on my business trip. Big & clean rooms and they are comfortable. Staff are always highly courteous and will take care of your needs. I feel it a home away from home. I always get right price for my business trips. I would recommend and definitely stay again.

Helpful?
1 Thank Rajkanduk
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to provide you with a home away from home experience at a great value! I truly appreciate your comments regarding our spacious rooms and friendly customer service. Thank you again for your kind words. The... More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 March 2016 via mobile

I really enjoyed the location of this hotel. My room was up to par... clean with everything I needed available. Check in and out went fast and smooth. Staff was courteous. Not to mention the nightly rate was a plus. I would recommend and definitely stay again.

Helpful?
2 Thank Lovelyreesa
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you so much for posting a review of our property. I am glad to read that we were able to accommodate your needs with our efficient customer service and reasonable rates! I truly appreciate your comments about comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you... More 

Burlington, Kentucky
1 review
Reviewed 16 February 2016

From the moment I checked-in to the moment I checked-out the staff at this hotel were super positive and very accommodating. They were very helpful, and courteous as well! The room was very clean and comfortable. I really enjoyed my stay here, and I know I will definitely stay again when I'm in the area.

Helpful?
Thank Teresa C

Travellers are raving about these Springdale hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 February 2016 via mobile

I will always stay at this hotel whenever I need some time away. The staff is super friendly and very helpful. The rooms have always been clean. The beds aren't that bad either! I slept good while staying there. The location is on point! Right off Route 4, everything is around there. For the price and how awesome the stay... More 

Helpful?
1 Thank Meagan S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 January 2016

Room was nice and Clean, Hotel Staff nice and friendly , No noise problem's , they have stove and refrigerator, but you have to bring your own Pot's & Plates etc. I would definitely recommend this Hotel to families and friend's . I attended a New Year's Eve Event close by and it was a great combination !

Helpful?
2 Thank David P
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our amenities were not clearly communicated during check-in. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Still, I am glad that you had a positive stay overall. I truly appreciate your comments regarding our... More 

Cincinnati, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2015

I have rated this property in relation to value for money. I think you get very good value for your money here. The staff is very nice and the manager Tina very accommodating. The rooms are decent, and again what do you expect for that price. It is not Marriott or Hilton, but not that price either - so you... More 

Helpful?
1 Thank From_Cincy_Ohio
Akron, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 November 2015

WE were given room 100 on check-in, when we took our luggage to the room we noticed some dead bugs ( cockroaches ) on the floor, which was filthy, the stove in the kitchen had not been cleaned and was caked in browned old burnt on grease, the cabinet was falling apart, the wall light was literally hanging off the... More 

Helpful?
2 Thank andrewsD1344TM
Level Contributor
85 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 September 2015 via mobile

Nice property, great location but it is really starting to look run down. Garbage cans full, cigarette butts ALL over, the entire exterior needs a good clean up maybe a pressure washing? It seems like this is a long term living quarters for some rather than a temporary home away from home. I think this is home to many there.... More 

Helpful?
Thank Driverjoe
Chagrin Falls, Ohio
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2015

I received a confirmation of my reservation with the quoted room rate. Upon arrival, I was told that the rate was more than double the quoted rate. The manager, Tina, was very argumentative. She refused to give me her last name or supervisors name. Additionally, the noise from the highway was nearly unbearable.

Helpful?
1 Thank Andrea M
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for your experience at check-in. In response to your feedback, we have reviewed our reservation and check-in procedures to ensure your experience is not repeated. Thank you very much for providing us with your feedback. If you would like to discuss this further,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cincinnati - Springdale - I-275

Address: 320 Glensprings Road, Springdale, OH 45246
Region: United States > Ohio > Springdale
Price Range: $90 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cincinnati - Springdale - I-275 2.5*
Number of rooms: 126
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Cincinnati - Springdale - I-275 staff and other travellers.
1 question
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Kenosha
5 months ago

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Questions? Get answers from Extended Stay America - Cincinnati - Springdale - I-275 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are not good. Very cramped. I am not recommending the hotel itself.”
 of 5 bubbles Junglee_Mausi, 23 Oct 2016 | Read review
“Make very sure you are booking with Extended Stay America and not a third party like Travelocity, Orbitz, or Hotels.com.”
 of 5 bubbles 172edwardr, 27 May 2016 | Read review
“Choose a room away from I-275 to avoid noise.”
 of 5 bubbles From_Cincy_Ohio, 30 Nov 2015 | Read review
“Be very clear about the type of atmosphere you are looking for (quiet, less traffic, etc.”
 of 5 bubbles DeborahP90, 8 Apr 2015 | Read review
“I had an end unit, which was great!”
 of 5 bubbles tonewash, 28 Oct 2014 | Read review
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