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Quality Inn and Conference Center

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Traveller (57)
Room & Suite (32)
Dining (8)
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Overview
  • Excellent51%
  • Very good9%
  • Average8%
  • Poor11%
  • Terrible21%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (371)
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Traveller rating
180
34
32
44
80
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Time of year
LanguageEnglish
180
34
32
44
80
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All reviewsin townhousekeeping staffrecommend this hotel to anyoneconventionohio
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11 - 15 of 370 reviews
Reviewed March 26, 2018

I made reservation by Hotwire on March 25 2018 around 10 pm I went the hotel and asked 2 bed room she said there is only king size available and then I asked do you have baby. Crip she said no I can understand that...More

Thank Daniel A
Response from Tina M, Guest Relations Manager at Quality Inn and Conference CenterResponded April 11, 2018

akbenli, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are already making reports about this so the management will be informed by this news. We are very sorry...More

Reviewed March 6, 2018

Stopped here on a Thursday night. They have truck parking. The first room had hair and dirt on the sheets. The second room had hair on the sheets. I was not willing to try a third room. I wish I had of seen the previous...More

Thank NannaDAL
Response from Tina M, Guest Relations Manager at Quality Inn and Conference CenterResponded March 8, 2018

Dear NannaDAL, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This is...More

Reviewed February 27, 2018

Hot tub was full of a cloudy dark substance that foamed. Did NOT get in. Pool appeared clean ( water was clear, could see all the holes showing through paint on bottom of pool), but once in, noticed a thick, black greasy substance on rim...More

Thank SanitationExpert
Response from Tina M, Guest Relations Manager at Quality Inn and Conference CenterResponded March 2, 2018

SanitationExpert, Thank you so much for bringing to our attention the issues that you encountered with our tub and the pool. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have...More

Reviewed February 11, 2018

I will be sending this to someone in corporate if I can find out how to do it! Springfield Ohio Quality Inn and conference center. It has been a real privilege to be an awards member as well as only booking with your Choice name!...More

Thank hikingnut365
Response from Tina M, Guest Relations Manager at Quality Inn and Conference CenterResponded February 16, 2018

hikingnut365, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us...More

Reviewed January 21, 2018

Extremely friendly staff and clean place. One of my kids left their jackets at breakfast. Before I realized it the staff had called my cell. They mailed the jacket to me ASAP at no charge. Pool area was nice and clean. A couple of times...More

Thank jeffrey20152015
Response from Tina M, Guest Relations Manager at Quality Inn and Conference CenterResponded January 25, 2018

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and area. I hope you will return to enjoy a memorable and exceptional experience.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Centre with Internet Access
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$69 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$69 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (57)
Room & Suite (32)
Dining (8)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
cruznut2131
April 14, 2017|
Answer
Response from General M | Property representative |
I can definitely understand your concern but we definitely do not have any minatory or extra charges at our facility.
1
Vote
MamabearCF
April 8, 2017|
AnswerShow all 3 answers
Response from General M | Property representative |
Yes,there's a $20 per pet per night animal fee.
0
Votes
Room Tips
"just go someplace else."
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"no elevators, take first floor"
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"Look for bed bugs..."
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"If you stay here park where you can see your car from your room. Location known for break-ins."
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