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TownePlace Suites Cleveland Streetsboro

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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Fairfax, Virginia
Reviewed 3 weeks ago

Breakfast was good, but hotel in general is an older hotel. My opinion is that they charge WAY too much for that older hotel. I was told it was $89 (bereavement fare) on the phone. When I got there, it was $102 (including taxes.) Had I known that, I'd have stayed in the $48 hotel 1/2 hour away. I'd bet...

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Helpful?
Thank ArlaFP
salesstreetsboro, Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Thank you for taking the time to write a review. I want to apologize that we did not meet your expectations. Please let us know if we can be of further assistance and I hope that if you are in the area again, you will give us the opportunity to make up for your stay! Sincerely, Ann Skufca TownePlace...

Lansdale, Pennsylvania
Reviewed 10 October 2016

While this property has been around for a bit, it still delivers. Good value and great location to travel from. Staff is young but extremely friendly. Kudos for the extra Elite greeting and gift. The room itself is clean and comfortable. I used as this as a home base for business travel and the proximity to go east west, or...

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Helpful?
Thank sal c
salesstreetsboro, Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello Sal C! Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro. We are so happy to hear you enjoyed your stay. Please let us know if we can be of further assistance. We hope that if your travels bring you our way, we will see you again! Sincerely, Ann Skufca Assistant General Manager

Harrisburg, Oregon
Reviewed 30 July 2016 via mobile

This is nice place for families. It was very clean . The mattresses were newer and firm. The mattress on the sleeper sofa was thin but we asked for an extra blanket and they gave us a big soft comforter and it helped a lot. This hotel is very centered on customer service, there was a welcoming letter with my...

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Helpful?
1Thank 586donna
salesstreetsboro, Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro. We are so happy to hear you enjoyed your stay. Please let us know if we can be of further assistance. We hope that if your travels bring you our way, we will see you again! Sincerely, Ann Skufca Assistant General Manager

Reviewed 6 May 2016 via mobile

Stayed overnight. Got handicap accessible room for wheelchair user. Closet well designed and lower robe hook in bathroom was good. Toilet too lower for wheelchair transferring. Also hand held shower mounted close to ceiling and was not on a rod to pull down. How can someone who cannot stand reach it let alone use it? Was pet friendly and our...

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Helpful?
Thank Marybeth K
salesstreetsboro, Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello Marybeth K! Thank you for taking the time to write a review on TripAdvisor in regards to your recent stay at the TownePlace Suites Cleveland Streetsboro. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues...

Lexington, Kentucky
Reviewed 29 April 2016 via mobile

Had a nice stay recently. Check in was perfect and Madison was super friendly and helped me move rooms when I had an issue with the TV. The breakfast area was a bit small and the eggs were cold, but otherwise no complaints. Right off exit but set back so very quiet location.

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Helpful?
1Thank BackInLex
salesstreetsboro, Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Thank you for taking the time to write a review on Tripadvisor! We are so happy to hear you enjoyed your stay! Please let us know if we can be of further assistance. We hope that if your travels bring you our way, we will see you again! Sincerely, Ann Skufca

New York City, New York
Reviewed 5 January 2016

This hotel is located at a convenient stopping point, between NYC and Chicago. Even though we only needed to stop for a quick nights sleep, while driving, my wife wanted to pay extra for a very clean room. We got the clean room and had a good nights sleep. However the tv/hbo service was not working and the internet was...

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Helpful?
Thank Garden_Designer43
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello, Thank you for taking the moment to write a Trip Advisor Review. I wanted to take a moment to apologize for your most recent stay. We do offer complimentary wifi in all of our rooms. We also offer a high speed option for an additional rate. I believe this is where there was some confusion and I do apologize...

Belding, Michigan
Reviewed 14 December 2015

The staff here is very friendly and accommodating. We were placed in a one bedroom beside the elevator, which by the way the elevator shares the wall with the closet of the bedroom and is VERY loud, I would recommend NEVER taking that room. We complained and since there was no other one bedroom they gave us a two bedroom...

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Helpful?
1Thank Linda V
salesstreetsboro, Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello, Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Cleveland Streetsboro and we hope you choose to...

New England
Reviewed 4 November 2015

One night in a nice clean room, quiet although the HVAC unit was a little loud as it heated the room intermittently during the night. Front desk was friendly, cookies were good. Breakfast was good, not great. The friendly wstaff and hotel delivered what you expect at a good price point. They even put a few candies in a bag...

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Helpful?
Thank rwcorne
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Thank you for taking the time to write a Trip Advisor Review! I am so happy to hear you enjoyed your stay with us. Please do not hesitate to contact me if you have any further questions or concerns. We hope to see you again soon! Sincerely, Carrie Biery

Kokomo, Mississippi
Reviewed 5 October 2015

This was going to be a little get away trip for me, my friend booked me a weekend on her Marriott points! I was very excited, especially when I finally pulled in. The exterior is very welcoming! However, the interior is very out-dated and gaudy. You can tell it's old! They had cookies out, which was very welcoming as well....

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Helpful?
Thank lakline71
salesstreetsboro, Front Office Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your stay. We have shared your feedback with the appropriate hotel team to ensure that...

Valley Forge, Pennsylvania
Reviewed 30 September 2015

The WIFI was a little slow. The breakfast was okay, the breakfast area was a little small. I think it is because it was a Saturday. We visited Cyahogan National Park during our stay. Overall it was a okay stay, plenty of parking spaces.

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Helpful?
Thank Roadtrip313
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello, Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Cleveland Streetsboro and we hope you choose to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Get FREE high-speed Internet access at the TownePlace Suites Cleveland/Streetsboro! This three story 72-suite hotel is located in the heart of Northeast Ohio in the rolling hills of the Western Reserve, just minutes from Cleveland and Akron, several great shopping areas, three universities and a multitude of local and national corporate headquarters and offices. Our townhouse community provides the features and amenities that matter; spacious, fully equipped suites, free high-speed internet access and the hallmark personal services you can expect from Marriott Hotels. We offer a complementary daily hot breakfast to all guests which includes sausage, eggs,and waffles! Built around the needs of the extended-stay traveler, our facilities and services are designed to accommodate your long term needs. Let our staff exceed your expectations at the TownePlace Suites Cleveland-Streetsboro. ... more   less 

Additional Information about TownePlace Suites Cleveland Streetsboro

Address: 795 Mondial Pkwy, Streetsboro, OH 44241-4574
Region: United States > Ohio > Streetsboro
Price Range: $133 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Cleveland Streetsboro 2.5*
Number of rooms: 72
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Also Known As:
Towneplace Suites Streetsboro
TownePlace Suites Cleveland Streetsboro Ohio
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Questions & Answers

Questions? Get answers from TownePlace Suites Cleveland Streetsboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“read above review”
 of 5 bubbles lindav313, 14 Dec 2015 | Read review
“Even rooms near elevator are quiet.”
 of 5 bubbles MartinR835, 27 Aug 2015 | Read review
“Ask if the air conditioning noise is fixed.”
 of 5 bubbles Travhop, 16 Jul 2015 | Read review
“Ask for Ann or Janelle- they do their very best to provide a positive stay and experience.”
 of 5 bubbles N3067GQjeffw, 27 May 2015 | Read review
“Third floor was perfect. Elevator is easy and fast.”
 of 5 bubbles MichaelF843, 4 Mar 2015 | Read review
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