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If you've ever stayed at a Fairfield Inn you pretty much know what to expect here. The staff was very friendly and check in was a breeze. Our room was ok but smelled of smoke because some guests at the pool were chain smoking outside...More
Thank Chris B
Response from dahech1, Manager at Fairfield Inn & Suites Toledo NorthResponded 1 week ago
Thank you for choosing our hotel . Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure...More
This is a pretty basic hotel which is why the 3 stars. The elevator didn't work when we got here so we had to find someone to turn it on!! Seriously!! The hot tub was scalding hot - and I like them really hot but...More
Thank Sheryl L
Response from dahech1, General Manager at Fairfield Inn & Suites Toledo NorthResponded January 31, 2018
I sincerely apologize for the issue you had during your recent stay with us. I will personally look into these issues with my staff. I hope you give us another chance and stop by and see us next time you are in the Toledo area...More
Let's start with location. I agree with previous reviewers as to location. This is far out of the way of anything other than the race track.
I hate to sound snooty, but I am used to being recognized as an 'elite' Marriott Rewards member....More
Thank Steve R
Response from dahech1, General Manager at Fairfield Inn & Suites Toledo NorthResponded October 23, 2017
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared your feedback with the appropriate hotel team to ensure that this...More
Away from major traffic, this was a wonderful spot to get a good night's sleep. Breakfast was a nice selection of hot and cold items. The 24-hour Meijer store right across the street offers the chance to get all the groceries, travel supplies or other...More
Response from dahech1, General Manager at Fairfield Inn & Suites Toledo NorthResponded September 28, 2017
Thank you for sharing your experience .
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations, your feedback will be shared with the team to continue to...More