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Comfort Suites

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#3 of 9 Hotels in Troy
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites
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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Reviewed 3 days ago NEW

My family and I like staying at Comfort Inn & Suites in Troy, OH whenever we can. The staff is nice and friendly and breakfast is great. A lot of hotels seem to be less friendly and welcoming towards kids now and it shows and many deter early check in and late check outs if the room is even ready...

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Helpful?
Thank Megan P
cstroy, General Manager at Comfort Suites, responded to this review

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We do also enjoy seeing all the little ones have fun and enjoying their time away from home. Thank you so much for your business and we look forward to seeing you in the future....

Hamilton, Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 5 days ago

We have only good remarks about this hotel. It is modern and clean and set back a bit from the road making it quiet. They honoured our coupon from the coupon book (another nearby hotel did not). The room was comfortable and contained a sofa and comfortable chairs for relaxing in the evening. Good breakfast, friendly staff.

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Helpful?
Thank Joanne P
About Hotel's Favourite Review
cstroy, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comment will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I am so glad you found...

Cincinnati, Ohio
Reviewed 1 week ago

Everything from Check-in to check-out was wonderful. Rooms were spacious, beautiful and very clean. The lobby was gorgeous and all the staff was very professional and helpful. I found the little store they have to be delightful for snacks and even some other things one might need such as cough drops and tylenol. I arrived well before check in time...

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Helpful?
Thank ilovethebeach2017
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time and leaving such great feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am glad we had a room clean and ready for you we try very hard to accommodate each and...

West Reading, Pennsylvania
Reviewed 1 week ago via mobile

I just got back from a night at the Comfort Suites . My husband and I spent one night to rest before we headed home. We had the king suite, it was more then enough room and it was very clean. They have a indoor pool and Jacuzzi which is very nice. We didn't have the breakfast because we wanted...

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Helpful?
Thank jessicamL7451PV
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our...

Indiana
Reviewed 2 November 2016

Positive: Newer hotel, clean and modern. Welcoming front desk employees. Room spacious. Bed good height for me to transfer from my wheelchair. Negative: No handicap rooms on first floor. I do not understand why hotels do this. In case of fire, how is a wheelchair user supposed to get out--can't use the elevator. My handicap room on the second floor...

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Helpful?
1Thank Susan T
cstroy, General Manager at Comfort Suites, responded to this review

Thank You for your feedback, We enjoy each and everyone of our guest and hope to see you again soon. I do want to appoligize for the inconvenience with our accessible rooms being on the second and third floor. Thank you, Crystal Allison

Sault Ste. Marie, Canada
Reviewed 29 October 2016

When we travel I-75 south we normally stay in Findlay Ohio (and have been quite pleased with the Hampton Inn and the Comfort Inn at that location) but this year we decided to push on a bit farther and ended up in Troy OH. BIG MISTAKE! Troy itself seems like a nice town but I will not stay at this...

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Helpful?
Thank RayH155012
Avon Lake, Ohio
Reviewed 17 October 2016

We booked this property through Priceline practically last minute. The last time in that area, our Priceline deal took us to a less than satisfactory hotel and I was a bit concerned. The moment we pulled into the parking lot, I knew that my fears would be unfounded. The lobby is welcoming as is the staff. We were pleased to...

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Helpful?
Thank boatdrinklover
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving such a positive feedback! I have shared your comments with the rest of the staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing...

Vandalia, Ohio
Reviewed 19 August 2016 via mobile

I live in the area but we all need time away here and there, and this is the place to do it. Staff and management have always been polite and will do everything they can to help with any concern you have. My room has always been clean and bug free. being a past hotel employee, I hold pretty high...

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Helpful?
Thank hayslip22
cstroy, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and I will share it with our team. Your Review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing...

Haymarket, Virginia
Reviewed 11 August 2016

Very nice place to stay. The girl that checked me in was very helpful and worked to get me the best price. That really made my day. The place was clean and very well maintained. The breakfast they served was very good. If I travel in that area again I will be sure to stay there.

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Helpful?
Thank Charles M
cstroy, General Manager at Comfort Suites, responded to this review

My Staff and I love to see post like this, it makes us extremely happy that our guest feel comfortable and enjoyed our property. We hope to see you in the future. Thank you, Crystal

Reviewed 30 July 2016 via mobile

Stayed here 3 years ago, the place is still as good as last time. Our room wasn't ready when we arrived a few minutes after 3, so we waited in the breakfast area for 10 minutes while housekeeping finished up. Elevator makes horrendous noise when the doors open and close, but management said a new motor was being installed the...

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Helpful?
Thank SnoopAndTell
cstroy, General Manager at Comfort Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Yes the Door for the elevator has been ordered and we hope to have it fixed as soon as possible. We hope to see you again soon! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 1800 Towne Park Drive, Troy, OH 45373
Region: United States > Ohio > Troy
Price Range: $105 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Troy, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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Oswego, New York
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs rooms maybe quieter.”
 of 5 bubbles W8656SVmeganp, 20 Mar 2017 | Read review
“Request handicap room near elevator.”
 of 5 bubbles SusanT984, 2 Nov 2016 | Read review
“I think all the rooms would be nice to stay in. Mine was.”
 of 5 bubbles 936charlesm, 11 Aug 2016 | Read review
“Avoid rooms near the elevator.”
 of 5 bubbles grannygerry, 26 May 2016 | Read review
“Stay away from the elevator, unless you can laugh at the noise it makes”
 of 5 bubbles Larch-01, 25 May 2016 | Read review
5 of 5