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Hilton Garden Inn Cleveland/Twinsburg

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Hilton Garden Inn Cleveland\/Twinsburg
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457 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Garrettsville, United States
Reviewed 3 days ago NEW

This place is always exceptional in all accepts of the service from arrival to departure. The staff is always friendly and willing to help. I have stayed here three separate occasions and have always found the same in the staff every time. You can tell that the management team cares about how the guests feel when they stay. The rooms...

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Helpful?
Thank joellens818
Reviewed 1 week ago

This hotel has a Hot Tub.... something that No Hotel should not be without. The beds are dreamy and comfy. And, they are actually adjustable too. We have come to this hotel for 6 years running now, for the CASH Bash west coast swing Dance Event.

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Helpful?
Thank 827jefff
Monongahela
Reviewed 1 week ago

All was good! Friendly staff and was a good location. The temperature in the hotel was comfortable and the rooms heating was very good! The elevators were fast and we had no issues with them. Cleaning staff was fast and efficient!!!

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Helpful?
Thank Euhlan G
Pittsburgh, Pennsylvania
Reviewed 1 week ago

Very pleased, clean, great breakfast included. I wish local area wouldn't TAX rooms excessively. People could travel more and enjoying moving about out great county without such a great TAX burden on motel/hotel rooms

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Thank matthewv681
Ohio, United States
Reviewed 1 week ago

Hotel good value for weekend. They initially told us was sold out, but in reality were essentially empty except for CASH BASH group for dancing weekend! This is a nice hotel, and Thanksgiving weekend is nice time to enjoy it, as hotels are basicly empty and they should adjust their rates accordingly. This business of initially telling us that they...

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Helpful?
Thank carlaM6097ZL
belmont, United States
Reviewed 1 week ago

We have stayed here twice and both visits have been wonderful. The staff was very friendly and accommodating both times. The breakfast area is very nice. The food selection is very good. We used the pool/hot tub and fitness room. They are small, but clean and beat not having these options available. Facility was very clean both visits.

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Helpful?
Thank 212lamarm
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear 212lamarm, Thank you for the review! I am happy to hear that you enjoyed your stay as well as the hotel amenities! We hope to see you again soon. Kind Regards, Roger Greene, General Manager

Uruguay
Reviewed 1 week ago

Spent a couple of days away from home to relax and enjoy being taken care of. The room was very spacious and clean. We enjoyed the workout room after a wonderful Thanksgiving dinner. Breakfast was a treat for us since we are normally on the run.

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Thank Deborah L
Parma, Ohio
Reviewed 2 weeks ago

A wonderful weekend experience! We attended a fundraising event, and throughout, we were treated as if we were the most important guests there. We also observed the other guests being treated the same was. Many personal touches, anticipated needs and offers for assistance were greatly appreciated.

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Helpful?
Thank L1878ZLjohnm
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear L1878ZLjohnm, Thank you for the review! We appreciate all of the wonderful feedback and comments regarding our staff! I am pleased to hear that you enjoyed your stay and the event as well! We hope to see you again in the future! Thank You, Roger Greene, General Manager

Reviewed 2 weeks ago

This Hilton delivers! It was very comfortable and clean. The lobby is warm, welcoming, and relaxing and we loved the bar area! The rooms are very clean. I loved the adjustable bed and Keurig.I will stay again next time here for business.

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Helpful?
Thank Amy M
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Amy M, Thank you for the wonderful review! We love hearing from our guests and I am pleased that you had an exceptional experience. We look forward to seeing you again soon! Thank You, Roger Greene, General Manager

Columbus, United States
Reviewed 2 weeks ago

If you want to find yourself at a hotel that greets you with smiling faces, you've come to the right place. From the front desk to the restaurant servers to the cleaning ladies, every facet of this Hilton Garden Inn is brimming with happiness and appreciation. Thank you for a memorable experience.

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Helpful?
Thank 257jeniferl
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear 257jeniferl, Thank you for the positive review! I am pleased to hear that you had a memorable experience with us. I appreciate the feedback regarding our staff, and I will be sure to let them know what a great job they did serving you! We hope to see you again soon! Thank You, Roger Greene, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Dr, I-480 @ SR82, Twinsburg, OH 44087-1945
Region: United States > Ohio > Twinsburg
Price Range: $139 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Garden Inn Cleveland/Twinsburg Ohio
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cleveland/Twinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if the breakfast is included”
 of 5 bubbles erapsandell, 1 Apr 2016 | Read review
“The rooms are lovely. Would not stay here again until the beds are changed out.”
 of 5 bubbles KateandDiva, 13 Jan 2016 | Read review
“Overlooking the Pagoda”
 of 5 bubbles S8105KEevas, 11 Nov 2015 | Read review
“I always ask for top floor to ensure a quiet sleep.”
 of 5 bubbles jodyb817, 8 Aug 2015 | Read review
“I prefer upper floors and a room with a view. My room overlooked the garden, which was nice.”
 of 5 bubbles LadyinMotion, 6 Jul 2015 | Read review
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