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Cleveland Marriott East

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283 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Wayne, New Jersey
Reviewed 18 September 2014

requested for double room, got one king bed with pull out sofa which was very uncomfortable. they said no other room is available. the lobby looks great, starbucks on the premises is a plus. refrigerator is only available upon request, and was not properly cleaned. the place is far from the city center, where our conference was held, car rental...

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Helpful?
Thank pippinllanes
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear pippinllanes, I wanted to thank you for taking the time to share your visit at the hotel. I will being reviewing your comments with our operation's teams. We strive every day for excellence, and "adequate" makes us want to work harder. If there is anything further that you may want to discuss, do not hesitate to contact me directly....

Calgary, AB
Reviewed 10 September 2014

We visited this area for a wedding and we were quite impressed at the area. This is a typical Marriott property, however, the staff were very warm and even though I typically find the styling of Marriott's a little too traditional for my taste, I thought it was a great place to stay. We stayed on a wedding rate, so...

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Thank stephywong
Chicago, Illinois
Reviewed 8 September 2014

Had a short but very pleasant stay with family at this Hotel. Hotel Room was good and had clean sheets and towels. Got free B'fast voucher for my other family member and receptionist was nice and greetful.Overall I enjoyed my stay here

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Thank travel_guy_bangalore
Reviewed 7 September 2014

Stayed two nights for a hockey tournament and was very pleased. Hotel accomodating for schedule changes and late check out. Property was beautiful and rooms comfortable - we watched football in a lobby seating area which mimiced someone's living room with seating for 6 surrounding a nice flate screen tv - I loved the more intimate seating in the large...

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Thank Diana S
Reviewed 2 September 2014 via mobile

I was there at the end of August for my daughter's birthday. I called almost everyday that week to request early check in and was told to call back closer to the date but the earliest time they could get me in was 12 that day ..which was a Saturday. I called Saturday morning talk to a front desk guy...

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Helpful?
Thank ss4u1212
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear ss4U1212, I wanted to personally apologize that we were unable to honor your request for an early arrival on the day of your reservation. In looking back at it, we were limited with our Concierge Suites available that day and were unable to completely clean the suite timely after the late check out by the prior guest. I am...

Youngstown, Ohio, United States
Reviewed 24 August 2014 via mobile

We stayed one night after attending a football game. The staff was very friendly The room was spacious and clean with a very comfy king size bed! The breakfast buffet was good with a lot of choices. The lobby was beautiful with a relaxing water fountain. Would stay again!

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Helpful?
Thank Kathy P
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear Kathy P, Thank you for taking the time to post about your recent stay with us. I agree that the water feature is very soothing and relaxing. I am so glad to hear that you enjoyed your weekend, and we look forward to hosting you again. Thanks again, Bryan

Atlanta, Georgia
Reviewed 19 August 2014

Stayed in a king concierge level room which was very clean and comfortable. Our room got a little warm from the afternoon sun, called the front desk and service had our room cooled in under 30 minutes. Very responsive. There is a restaurant on site as well as plenty others within walking distance or a short drive.

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Thank GeorgiaAugusta
Reviewed 14 August 2014 via mobile

This is a fairly new Marriott and the rooms are large and comfortable. Great beds too. The staff is fantastic, if there is anything you need, they jump on it. Great concierge lounge. It's well located and there are plenty of good restaurants nearby, as well as shopping if you have time.

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1Thank Martha H
NJ
Reviewed 12 August 2014

Stayed two nights. Staff is very nice and responsive. Hotel looks newish with nice lobby. However, I did not get a sense that the room was adequately clean. One of the bes legs was broken, so the bed wobbled. Anyone could have been injured just sitting down on the edge of the bed. The engineer came promptly and did fix...

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Thank TipsIncluded
Erie, Pennsylvania
Reviewed 9 August 2014

We were on our way to go to Erie pa and we were all so tired. I told my husband to stop and go to the hotel. When we walk through the doors we were greeted very nicely by Marianne. We didn't have a reservation and it looked pricey. The price was not great but everyone was falling asleep. We...

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Helpful?
Thank Jessie S
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear Jessie S, Thank you for taking the time to share your experience with us. It is great to hear that enjoyed the room, and the service provided by Marianne. I am so sorry for the interaction that you experienced at check out, and that this was the lasting impression that you were left with. I can assure you that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RiverCity Grille
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Cleveland Marriott East ideally located in the Chagrin Highlands corporate community is perfect for Midwest regional meetings and corporate events. Business and leisure travelers alike appreciate our close proximity to the University Hospital, Rock and Roll Hall of Fame and the fabulous Beachwood area shopping. ... more   less 

Additional Information about Cleveland Marriott East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122-6146
Region: United States > Ohio > Warrensville Heights
Price Range: $127 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Cleveland Marriott East Warrensville Heights, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott East staff and other travellers.
3 questions
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Old Bridge, New Jersey
5 months ago
Lexington, Kentucky
over a year ago

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Questions? Get answers from Cleveland Marriott East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor, such as room 838”
 of 5 bubbles stalkinghorse, 31 Jan 2017 | Read review
“Ask for a room away from the elevators.”
 of 5 bubbles 812MichaelD, 26 Jan 2017 | Read review
“Rooms on the corners seem to have smaller windows”
 of 5 bubbles MPC9, 11 Dec 2016 | Read review
“Quieter not near the elevator or ice machines”
 of 5 bubbles monpetitchoux, 12 Sep 2016 | Read review
“Room 307 best room in the place! :-)”
 of 5 bubbles DVBerwyn, 27 Jul 2016 | Read review
5 of 5