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Comfort Inn & Suites

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98 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Hamilton, OH
Reviewed 24 July 2015

This is a great stop just a couple lights from the exit off of Interstate 75. A simple jog off the exit. If you take a couple turns you will find a great business stop and a staff very welcoming. Price is a bargain compared to the higher end and less delivering facilities on the Interstate. A hidden gem and...

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Thank OhioJoeOhio
Reviewed 21 July 2015

Very disappointed in this Hotel after reading some good reviews. I was TRIPLE charged for a room I did not stay in and when asked if I could speak with a manager there was none on duty but I was promised I would be called by one. I have been out $500 for four days now and the management seems...

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2Thank Spencer H
Detroit, Michigan
Reviewed 12 July 2015 via mobile

This hotel has obviously been recently renovated. The room was very nice and spacious. The bathroom is big with a lot of counter space. The room also had a microwave & mini fridge! Most importantly, the room was very clean! The hotel is located in a nice area with lots of shopping / restaurants in the area (driving not walking)....

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Thank S H
Hilliard, Ohio
Reviewed 19 May 2015

We had a good stay (2 nights) at the hotel. Clean, staff was nice - no issues. When we got home - 3 hours away my wife realized that she left her ring on the bathroom sink. We immediately called and informed the front desk that we left the ring. Two days later Debbie Johnson (General Manager) called me to...

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1Thank mike d
Sandusky, Ohio
Reviewed 17 May 2015

Stayed two nights as we were in town for a wedding and the staff member who checked us in was great her name was Berhane and she was very helpful and friendly. They had to get us a different fridge as ours did not work but this was done with no problem, we stayed on the 1st floor and heard...

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Thank John W
Indianapolis
Reviewed 23 April 2015

We stayed two nights while my son played in a soccer tournament. I don't have much experience with Comfort Inn (someone else chose the team's hotel), and I was pleasantly surprised. The rooms were updated and clean. Nice beds for the price range, good towels, a fridge and microwave, pool, laundry facilities and a decent breakfast. The staff was efficient...

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Thank Kim C
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

westerville oh
Reviewed 2 April 2015

It was all fine. While nothing was great, we had a clean room, ok mattress with great pillows, and the usual hotel breakfast. It was easy to find and quiet. A mini fridge and microwave in the room. My daughter had the Disney channel. So we were happy. We did not try the pool or exercise room. The hotel is...

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Thank busymomWestervilleOh
chrometoaster
Reviewed 24 January 2015

I've tried to locate the Comfort Inn & Suites located at 5944 West Chester Road, West Chester OH 45069, but Trip Advisor does not have it available to review. I'm reviewing it here, in hopes that others may learn of our experience on January 17 and that management of the hotel chain may see this. I've tried to reach hotel...

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1Thank chrometoaster
Detroit, Michigan
Reviewed 17 January 2015

What a shame. The rooms are newly renovated and so are nice and clean, and large. And for the area, the price is very reasonable. And the staff are nice. But smoking is allowed in this hotel, and everything stinks because of it. Altho smoking is limited to the third floor, the stench is not. I had a room on...

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2Thank Cindy W
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Kenosha, Wisconsin
Reviewed 23 November 2014

I was very pleasantly surprised at this property. It is a little out of the way, and I think that adds to the atmosphere at the hotel. No loud street noises, a beautiful property, extremely friendly front desk Associate. Room was well kept, clean, large and very comfortable. I was very happy with my stay and wish that I was...

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Thank Crnttraveler
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Comfort Inn & Suites, a hotel in the heart of West Chester's Union Centre Tech Corridor. The Comfort Inn & Suites® hotel is convenient to many area attractions and businesses, including IKEA, located less than one mile away, the Savannah Center, Northern Cincinnati's premier reception and event facility, Streets of West Chester, which provides a wide variety of shopping, dining and entertainment. Frontgate (part of Cornerstone Brands, Inc.) Procter & Gamble corporate headquarters less than one-half mile from this West Chester, OH hotel. EnterTrainment Junction, the world's only railroad-themed amusement center, the Great American Ball Park, home of the MLB Cincinnati Reds, Cincinnati Zoo & Botanical Gardens and Kings Island amusement park are also nearby. The Cincinnati/Northern Kentucky International Airport is just 30 miles from our hotel. There are a wide variety of restaurants less than one mile away, including Jag's Steak & Seafood (adjacent to hotel parking lot)which provides room service M-F, Stonecreek, Mitchell's Fish Market, Applebee's and Red Robin. Hotel features/amenities include: •Free breakfast with hot waffles•Free wireless high-speed Internet access•Free local calls•Free 24-hour hot coffee -tea•Indoor heated pool. On site- exercise facility complimentary day passes to Urban Active Fitness Club with sauna. Ample parking for buses and motor coaches is also located on the property. This West Chester, OH hotel also provides business travelers with a business center and access to copy and fax services. The banquet and meeting rooms accommodate up to 25 people most events and functions. All spacious guest rooms are equipped with coffee makers, hair dryers, irons, ironing boards,spacious work areas, voice mail, microwaves and mini-fridges. Extended stay and whirlpool bathtub suites are also available. Whether traveling for business or pleasure, the Comfort Inn & Suites hotel is the perfect destination for anyone visiting the West Chester area. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 5944 W Chester Rd, West Chester, OH 45069-2906 (Formerly Sleep Inn)
Region: United States > Ohio > Butler County > West Chester
Price Range: $123 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 92
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Also Known As:
Comfort Inn And Suites
Comfort Hotel West Chester
Comfort Inn West Chester
West Chester Comfort Inn
Comfort Inn & Suites West Chester, Ohio
Hotel Style:
#6 Business Hotel in West Chester
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother - avoid.”
 of 5 bubbles rfs2015, 20 Aug 2016 | Read review
“The room and hotel was quiet.”
 of 5 bubbles Randman94, 11 Aug 2015 | Read review
“If you dont like the smell of Cigarette smoke do not stay on the second or third floors”
 of 5 bubbles 727spencerh, 21 Jul 2015 | Read review
“check in before the evening as the clerk is friendlier”
 of 5 bubbles johnwF5987KT, 17 May 2015 | Read review
“No tips, other than do not stay at Comfort Inn & Suites located at 5944 West Chester Road, West Chester OH 45069”
 of 5 bubbles chrometoaster, 24 Jan 2015 | Read review
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